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The Human Risk Podcast

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Jul 21, 2024 • 1h 9min

Shabnaz Habib on Airplane Mode

Why do we travel? Obviously, sometimes we do it to go to work or visit family.  But lots of us also do it for fun, becuase we can.  And we naturally presume that’ it’s an unalloyed good.  But is it? My guest, whose new book ‘Airplane Mode’ explores some of the complexities and contradictions of travel and tourism, is Shahnaz Habib. She’s a writer and translator, but intriguingly, isn’t a travel writer or affiliated with the travel industry, which means she can approach the subject with a unique perspective.  IIn the book and in our discussion, you'll hear all about passport privilege, how those of us with first-world passports can travel relatively freely while others with less powerful ones struggle.Discover how the creation of guidebooks, their online successors, and social media have influenced our travel choices in ways that aren't necessarily always good. We also explore the politics of mobility, whether travel is always necessary or indeed a good thing, its environmental impact, the role of the tourism industry in shaping our travel desires, and the often-overlooked mundane aspects of travel that contribute to our overall experience. This isn’t an episode about why you shouldn’t travel — Shahnaz was on vacation while we recorded it — rather, it’s about questioning why and how we do it.   AI generatedTimestamped Summary [00:00] Introduction and welcome[00:45] Shahnaz introduces herself and her background [02:00] The inspiration behind “Airplane Mode”[06:00] Discussing ‘passport privilege’ and its implications [14:00] The environmental impact of travel[19:00] Questioning the necessity of travel and ‘wanderlust’ [25:00] The history and influence of guidebooks on travel[32:00] Embracing the mundane aspects of travel[38:00] Shahnaz’s personal travel principles [46:00] Reflecting on travel inequities and geopolitical impacts[56:00] Closing thoughts and future work Links Airplane Mode - https://books.catapult.co/books/airplane-mode/ Shahnaz’s website - https://www.shahnazhabib.com/
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Jul 14, 2024 • 1h 17min

Fergus Flanagan and Neb Maciver on Talking Magic

What can we learn from magic?  On this episode, I’m joined by two magicians, Fergus Flanagan and Neb Maciver, founders of Talk Magic and both accomplished magicians in their own right, who join me to share their unique journeys, from Fergus's early days working on Children's BBC to Neb’s transition from band life to full-time magician.Through their Talk Magic partnership, they aim to inspire conversations around storytelling, creativity, and mental health. You’ll hear them open up about their personal struggles and how those experiences have shaped their professional relationship and the creation of Talk Magic. We also discuss the multifaceted journey of becoming a successful magician, why mastering responsibilities like website building, PR, and social media is as important as the performance.Neb and Fergus share insights on how magicians market themselves to become essential at events and create emotional connections with potential clients. Learn about the significance of collaboration, spontaneity, and maintaining engaging performances.Hear how the bond between Fergus and Neb forms the foundation of their unique workshops, blending magic with valuable life lessons for personal and professional growth. Finally, we explore the versatility and impact of incorporating magic into corporate events and workshops. Discover how Fergus and Neb ensure each magic trick is relevant and actionable for their audience, making their sessions engaging and memorable.We also touch upon the ethics and intrigue of magic, balancing the maintenance of illusions with audience curiosity. With reflections on the privilege and absurdity of being magicians, our conversation reveals how magic serves as a universal equaliser, creating a level playing field for all participants. Key Discussion Points (AI generated) 1. Introduction to Fergus and Neb:   [00:01:00] Their individual journeys into magic.   [00:04:30] Fergus's career beginning with Children's BBC and Neb’s transition from music to magic[00:08:15] The formation of their collaborative venture, Talk Magic. 2. The Art of Magic Beyond Illusions:   [00:12:00] The importance of storytelling, creativity, and mental health awareness in their performances.[00:15:45] The behind-the-scenes work that goes into becoming a successful magician, including PR, social media, and creating emotional connections with clients. 3. Creating Impactful Performances and Workshops: [00:20:30] How Talk Magic combines magic with life lessons to foster personal and professional growth.[00:24:10] The significance of keeping performances fresh and spontaneous. 4. Magic in Corporate Workshops and Events:   [00:28:45] The balance between maintaining the mystique of magic and engaging the audience. [00:32:20] The role of magic as a universal equaliser in corporate settings. 5. The Business and Ethics of Magic:  [00:37:00] The multifaceted responsibilities of magicians, from website building to accountancy.[00:41:25] Ethical considerations in magic, such as balancing the audience's curiosity with the need to maintain the illusion. 6. Magic as a Tool for Learning and Connection: [00:46:10] Magic's effectiveness in stealth learning and creating emotional connections.[00:50:00] The profound impact of combining magic with valuable life lessons. 7. Personal Struggles and Professional Synergy: [00:54:30] How Fergus and Neb’s shared struggles have shaped their professional relationship.[00:58:20] Their commitment to supporting each other through difficult times. 8. Building and Naming the Brand:[01:02:45] The journey of naming their brand "Talk Magic" and its significance.   [01:06:15] The impact of their tagline "magicians who love to share secrets." 9. Engaging Corporate Clients:[01:10:40] The challenges and successes of making magic relevant and actionable for corporate audiences.[01:15:00] The importance of clear communication and demonstrating practical benefits. 10. Continuous Improvement and Authenticity:[01:19:30] Their obsessive approach to refining their workshops and performances.     -[01:23:45] The value of maintaining high standards in both magic and the educational content they provide. 11. Magic's Universal Appeal:[01:28:10] How magic can connect individuals from diverse backgrounds and experiences.[01:32:00] The influence of a magician's mindset on everyday problem-solving and awareness. Links Talk Magic - https://www.wearetalkmagic.com/Talk Magic on Instagram - https://www.instagram.com/wearetalkmagicTalk Magic on LinkedIn - https://www.linkedin.com/company/talkmagic/ Neb’s website - https://nebmagic.com/ Fergus’ website - https://fergusflanagan.com/ The tweet by Derren Brown that first made Neb aware of Fergus - https://x.com/DerrenBrown/status/253536114269372416
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Jul 4, 2024 • 59min

Koen Smets & Dr Bart Derre on Solving Wicked Problems

How can we solve 'wicked problems' within complex organisations?  A wicked problem is a social or cultural problem that's difficult or impossible to solve because of its complex and interconnected nature. Wicked problems lack clarity in both their aims and solutions and are subject to real-world constraints which hinder risk-free attempts to find a solution.If that sounds like a big challenge, it is.  But it's precisely the kind of thing my guests on this episode, Koen Smets & Dr Bart Derre relish.  By using innovative methods, Koen and Bart try to bring behavioural change to the organisations they work with.On the episode, delve into their unique approach that combines design science research, self-regulated learning, and data-driven methodologies to tackle complex challenges.Bart and Koen share their experiences and insights on the importance of context, the role of leadership in training, and the dynamics of compliance versus entrepreneurial behaviour.  You'll hear about self-regulated learning and the experimental nature of their work.Koen Smets is a behavioural economist and consultant who teaches at St. Louis University. He's best known for his online moniker Koenfucius, where he blogs about all things behavioural. Dr Bart Derre is is the Director of the Center for Entrepreneurship at the University of Applied Science in Ghent. Together, they have co-authored a book on entrepreneurial behaviour and founded the consultancy firm, The Bee.Links:The Bee Consultancy - https://www.dercon.be/teamKoen on LinkedIn - https://www.linkedin.com/in/koensmets/Koen's blog - https://koenfucius.wordpress.com/Koen on Twitter - https://twitter.com/koenfuciusBart on LinkedIn - https://www.linkedin.com/in/bartderre/Timestamped Summary (AI generated)[00:01:00] Introducing the guests: Koen Smets and Dr. Bart Dero.[00:02:00] Background on Koen and Bart's expertise in behavioural science and their unique insights.[00:04:00] Discussion on their entrepreneurial organization and approach to behavioural change.[00:06:00] Explanation of self-regulated learning and its significance.[00:08:00] Tackling compliance challenges using behavioural science.[00:10:00] Real-world applications and case studies of their methodologies.[00:12:00] The role of leadership in implementing and supporting behavioural change.[00:14:00] Balancing organizational goals with regulatory requirements.[00:16:00] Examples of key behavioural indicators (KBIs) versus key performance indicators (KPIs).[00:20:00] Insights into creating a safe environment for self-regulated learning.[00:22:00] Discussion on the importance of feedback loops and continuous improvement.[00:24:00] The need for trust and psychological safety within organizations.[00:28:00] Addressing challenges in regulated industries and the importance of flexible compliance.[00:32:00] The significance of qualitative data in understanding and improving behaviours.[00:36:00] The impact of organizational structures on behaviour and performance.[00:40:00] Encouraging innovation and creativity within structured environments.
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Jun 23, 2024 • 1h 3min

Paul Orlando on 'Why Now?' - how good timing makes great products

Why do some great ideas succeed while others fail despite having everything else in place?On this episode, we welcome back Paul Orlando, an expert on unintended consequences and systems thinking.Paul introduces his new book, "Why Now: How Good Timing Makes Great Products," and discusses the pivotal role timing plays in the success of startups and innovation.Through historical examples and modern-day insights, Paul explains how to identify the right moment for launching new ventures and the frameworks he developed for timing analysis.BioPaul is a seasoned entrepreneur, advisor, and author, known for his expertise in unintended consequences and systems thinking. 'Why Now' explores the crucial aspect of timing in innovation.Summary of Key Points:00:00: Introduction and welcome back to Paul Orlando.01:00: Paul's shift from unintended consequences to the topic of timing.02:00: The significance of timing in startup success.05:00: Historical examples of timing, including AT&T and mobile telephony.10:00: Frameworks and methodologies for analyzing timing.14:00: Case study of YouTube and earlier attempts at video streaming.20:00: The role of social and behavioral changes in timing.30:00: How businesses can apply timing analysis in decision-making.35:00: Personal reflections on the impact of timing on life and work.LinksPaul's book: 'Why Now: How Good Timing Makes Great Products' - https://www.amazon.com/Why-Now-Timing-Makes-Products/dp/B0CYXSNMT3Paul's website: https://startupsunplugged.com/Paul's previous appearance on the show on Unintended Consequences: https://www.humanriskpodcast.com/paul-orlando-on-unintended-consequences/
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Jun 14, 2024 • 1h 4min

Dr Ludmila Praslova on The Canary Code

What can canaries in coalmines teach us about diversity and inclusion? In this episode, I’m speaking to an academic who has some fascinating ideas and insights into how we can create more inclusive work environments and cultures — in other words, how to get the best out of all employees.Guest BioMy guest, Dr. Ludmila Praslova, is a Professor and the Founding Director of Graduate Programs in Organizational Psychology at Vanguard University in Costa Mesa, California. She is an industrial organizational psychologist with a background in global diversity, intercultural relations, and, more recently, neurodiversity in the workplace. She’s also the author of a new book called 'The Canary Code: A Guide to Neurodiversity, Dignity, and Intersectional Belonging at Work’ which takes a concept you’ve heard of — the canary in the coal mine — and applies it to the world of inclusion. Her simple yet fascinating idea is that if we can focus on meeting the needs of those who are most sensitive to negative workplace dynamics and then create an environment that allows them to flourish, we can create an environment where everyone can flourish.Episode Description: In our discussion, we explore the importance of removing barriers in the workplace, the pitfalls of traditional hiring practices, and how the Canary Code works in practice. You'll hear insights on creating inclusive environments, addressing workplace biases, and why something I've often done, viewing neurodivergent traits as 'superpowers', is actually unhelpful.AI-generated timestamp summary[00:00:00] - IntroductionChristian Hunt introduces Dr. Ludmila Praslova, discussing her book "The Canary Code" and its focus on inclusive work environments.[00:01:00] - Ludmila's BackgroundLudmila, an industrial-organizational psychologist, specializes in global diversity, intercultural relations, and neurodiversity.[00:03:00] - Interest in DiversityLudmila's journey into diversity began with global diversity and now focuses on intersectional inclusivity and neurodiversity.[00:07:00] - The Canary Code ConceptThe concept suggests that addressing the needs of the most vulnerable employees can improve conditions for all.[00:11:00] - Flexibility in the WorkplaceEmphasizes creating flexible work environments to reduce workplace toxicity and improve productivity.[00:18:00] - Neurodiversity ExplainedNeurodiversity includes ADHD, dyslexia, autism, and other neurological differences that impact workplace experiences.[00:22:00] - Managerial ConcernsManagers don't need to specialize in every condition but should create generally inclusive and flexible environments.[00:25:00] - Job Matching and CraftingFocus on matching jobs to individual strengths and job crafting to optimize roles.[00:28:00] - The Limits of FlexibilitySome roles require specific skills and cannot be flexible, but many roles can adapt to a diverse workforce.[00:31:00] - Validity in Hiring PracticesEmphasizes the need for valid, job-relevant assessments in hiring to ensure fairness and effectiveness.[00:39:00] - Resistance to ChangeSome organizations resist flexible work practices, but modern, flexible practices can help attract and retain talent.[00:46:00] - Book Structure"The Canary Code" is structured to be accessible to CEOs, diversity professionals, and neurodivergent individuals, with stories, research, and practical advice.[00:58:00] - The Superpower MythWhile neurodivergent individuals may see their traits as superpowers, using this as a hiring argument is problematic.[01:02:00] - ConclusionAdvocates for creating environments where everyone can thrive without needing extraordinary measures. Encourages more inclusive and flexible workplace practices.LinksLudmila's Faculty Page - https://www.vanguard.edu/about/historyThe Canary Code - https://www.penguinrandomhouse.com/books/742858/the-canary-code-by-ludmila-n-praslova-phd/Ludmila on Social MediaLinkedIn - https://www.linkedin.com/in/ludmila-praslova/Twitter/X - https://x.com/ludmilapraslovaA piece explaining the point we discussed on the show about why neurodiversity isn't a 'superpower' - https://www.psychologytoday.com/us/blog/positively-different/202405/healing-the-invalidation-the-complex-truth-of-autism
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Jun 8, 2024 • 57min

Geoff White on Rinsed - Money Laundering in a Digital World

How is technology impacting money laundering? On this episode, I'm welcoming investigative journalist Geoff White back onto the show.In 2022, Geoff joined me to talk about his book and podcast The Lazarus Heist, the story of how North Korean hackers launched an attack on Sony Pictures in 2014.This time, he's back to talk about his brand new book 'Rinsed' which looks at money laundering in a digital world. In it, Geoff explores how thieves who steal digital money that’s highly traceable, launder it so that they can make use of it? In a wide-ranging disucssion, we also talk about Geoff’s work as an investigative reporter — how does he get his information, what are the risks in doing what he does and you’ll hear the astonishing reasons why people you might not expect would want to talk to him, actually do.LinksHear Geoff's previous appearance on the show talking aboiut The Lazarus Heist: https://www.humanriskpodcast.com/geoff-white-on-the-lazarus-heist/His BBC World podcast of the same name - https://www.bbc.co.uk/programmes/w13xtvg9/episodes/downloadsLearn more about his new book 'Rinsed' - https://www.penguin.co.uk/books/455031/rinsed-by-white-geoff/9780241624838Geoff's website - https://geoffwhite.tech/Timestamped Notes (generateed by AI)[00:00:00] - IntroductionChristian welcomes Geoff White back to the podcast.Geoff's new book "Rinsed" and updates since his last appearance.[00:01:00] - North Korea's Cyber ActivitiesDiscussion on North Korea's cyber operations and the Axie Infinity hack.The scale and speed of the $625 million cryptocurrency theft.[00:02:00] - Money Laundering TechniquesThe importance of money laundering in cybercrime.How hackers collaborate with financial experts to launder money.[00:03:00] - Evolution of Money LaunderingThe shift from traditional cash-based laundering to digital methods.Examples of how different criminal groups use technology to launder money.[00:04:00] - Money Laundering as a ServiceThe concept of "Money Laundering as a Service."Comparison with "Hacking as a Service."[00:05:00] - Classic Money Laundering StagesExplanation of the three stages: placement, layering, and integration.Historical context with examples from the 1980s.[00:09:00] - Digital Era of Money LaunderingChallenges of tracing digital money.The global nature of digital money laundering and its implications.[00:10:00] - International and Technological AspectsHow criminals use technology to launder money across borders.The role of cryptocurrency in modern money laundering.[00:13:00] - Role of Financial InstitutionsThe involvement of traditional financial institutions in money laundering.How compliance teams can combat these activities.[00:14:00] - Investigating Money LaunderingGeoff's research methods and challenges in uncovering these stories.The importance of firsthand accounts and digital breadcrumbs.[00:17:00] - Notable CasesKey cases from Geoff's book, including the Axie Infinity hack and others.The significance of technology in these crimes.[00:20:00] - Interaction with Law EnforcementExperiences with law enforcement agencies during investigations.The case of the Instagram influencer Hushpuppi.[00:23:00] - Personal Safety and Cyber RiskGeoff's approach to managing personal cyber risk.The importance of separating public and private online personas.[00:26:00] - The WannaCry Ransomware AttackChallenges in tracing ransomware payments.A specific investigation into the WannaCry attack.[00:28:00] - Future of Cyber RiskGeoff's views on the future of cyber risk and AI.The potential for AI to assist both criminals and investigators.[00:34:00] - Regulation and TechnologyThe need for proactive regulation in tech and finance.Challenges faced by regulators in keeping up with rapid technological advancements.[00:40:00] - Title and Cover of the BookThe process behind choosing the book's title, "Rinsed."Importance of a compelling cover and subtitle.[00:42:00] - Continuous Learning in CybercrimeThe evolving nature of cybercrime stories.The impact of new developments on the book's content.[00:46:00] - Tech Enablers and Libertarian ViewsCommon traits among tech enablers in money laundering.The vision of a new world driven by innovative financial technologies.[00:51:00] - Advice for RegulatorsGeoff's perspective on how regulators can keep pace with technological change.The balance between enabling innovation and preventing crime.[00:55:00] - ConclusionGeoff's final thoughts and a reminder about his book "Rinsed."Encouragement to support local bookstores through Bookshop.org.
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Jun 3, 2024 • 1h 13min

Sarah Abramson on Speaking To The Human

Head of Marketing at Acteon, Sarah Abramson, discusses curating an innovative event called 'Speak To The Human' focusing on human-centric connections. The podcast explores the intersection of athletics, coaching, and human psychology, emphasizing intrinsic motivation and effective communication strategies.
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Jun 1, 2024 • 1h 3min

Manda Scott on Human Power

What might the future of society look like & how can we get there? On this episode, I’m speaking to a best-selling author who has written an extraordinary book about her vision for the future. Unusually, the book is a work of fiction for the show, but the issues it addresses are very relevant to Human Risk. My guest is Manda Scott, who began her career as a veterinary surgeon and is now an award-winning writer and podcaster. Her new book, Any Human Power, has the subtext Dream deeply. Rise up strong. Change is coming and is centred around a protagonist named Lan, a woman on her deathbed who makes a promise to her grandson, Finn. Realising he is struggling with the idea of living in a world without her, she vows to be there for him even after her death. As she passes away, she steps into a shamanic realm known as the void, where she learns to navigate and influence the timelines of the future. Lan's journey is marked by her attempts to keep her promise to Finn, acting from beyond the grave to guide and protect him. The narrative explores the complex interplay between life and death, human connection, and the power of shamanic practices. Lan discovers that she can impact the physical world through the digital realm, using online gaming to connect with Finn and help him in his moments of need. During our discussion; we explore Manda’s career, what drives her writing and the topics she explores in Any Human Power. Links to relevant topics Manda’s author’s website: https://mandascott.co.uk/Her podcast ‘Accidental Gods’: https://accidentalgods.life/Bayo Akomolafe - The Time's Are Urgent — Let's Slow Down:https://www.bayoakomolafe.net/post/the-times-are-urgent-lets-slow-downFrancis Weller on the Trauma Culture vs Initiation Culture: https://medium.com/best-of-kosmos-journal/deschooling-dialogues-on-initiation-trauma-and-ritual-with-francis-weller-3f360fe26563 The evolution of Audrey Tang https://www.theguardian.com/world/2020/sep/27/taiwan-civic-hackers-polis-consensus-social-media-platform How Audrey’s Tang crowdsourced government  https://www.globalgovernmentforum.com/the-wisdom-of-crowds-an-interview-with-taiwans-unorthodox-digital-minister/ Wealth Supremacy by Marjorie Kelly https://uk.bookshop.org/p/books/wealth-supremacy-how-the-extractive-economy-and-the-biased-rules-of-capitalism-drive-today-s-crises-marjorie-kelly/7452410?ean=9781523004775 The ‘Bankless’ podcast with Eliezer Yudkowsky  http://podcast.banklesshq.com/159-were-all-gonna-die-with-eliezer-yudkowsky Riversimple Future Guardian Governance model  https://www.riversimple.com/governance/ Timestamp Highlights (AI generated) [00:00:00] - IntroductionChristian Hunt introduces Manda Scott and her background.[00:01:00] - Manda's JourneyManda talks about her background in Scotland, starting as a veterinary surgeon, and transitioning to a novelist and podcaster.She highlights her work in intensive care for neonatal horses and her academic journey.[00:02:00] - Transition to Writing and PodcastingManda discusses her decision to leave academia and pursue writing.She explains the impact of her master's in regenerative economics on her career shift.[00:03:00] - Regenerative Economics and Shamanic DreamingManda explains how her studies and shamanic dreaming influence her work and perspectives.Introduction to the concept of "Accidental Gods" podcast and its goals.[00:04:00] - The Need for Systemic ChangeDiscussion on the necessity for total systemic change and evolving human consciousness.Manda emphasizes changing our value set to create a thriving world.[00:06:00] - Shamanic Practice and Creative ProcessManda elaborates on shamanic dreaming and its role in her creative process.She shares how visions and instructions guide her writing.[00:14:00] - Writing Inspiration and ProcessManda describes the inspiration behind her latest book and her unique writing process.She explains the metaphor of splitting timelines and the challenges of writing about the future.[00:19:00] - Online Gaming and Human ConnectionDiscussion on the role of online gaming in building human connections.Manda shares personal experiences and the positive aspects of gaming communities.[00:26:00] - Technology as a Tool for ChangeManda highlights Audrey Tang's work in Taiwan and the potential of technology for positive societal change.The importance of using technology to build bridges and foster consensus.[00:34:00] - Capitalism and Value SystemsDiscussion on the destructive nature of capitalism and the need for new value systems.Manda explains the concept of "Wealth Supremacy" and systemic change.[00:41:00] - Writing Through TopiaManda talks about the difficulty of writing a realistic path to a better future.The importance of creating stories that resonate with people's current experiences and aspirations.[00:49:00] - Human Connection and CreativityManda discusses the power of human connection and creativity in building a sustainable future.Emphasis on embracing technology while evolving beyond Palaeolithic emotions and medieval institutions.[00:53:00] - Call to ActionManda's call to action for systemic change and building a future for future generations.Importance of storytelling and creative imagination in driving change.[00:59:00] - Closing ThoughtsChristian and Manda discuss the impact of her book and provide practical information for listeners.Final remarks on the importance of community, technology, and systemic change.
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May 27, 2024 • 1h 3min

Professor Alex Edmans on Misinformation

Finance Professor Alex Edmans discusses the prevalence of misinformation, cognitive biases in decision-making, pitfalls of biased research, debunking popular beliefs like the 10,000 hours rule, importance of cognitive diversity, and navigating misinformation in a polarized world. He emphasizes critical thinking, statistical literacy, and ethical dilemmas in business practices.
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May 20, 2024 • 57min

Dr Layla McCay on The Rainbow Ceiling

What is the Rainbow Ceiling, and why does it matter? On this episode, I’m speaking to the author of a new book that explains the significance and the ways we can help to remove it. A rainbow ceiling is similar to a glass ceiling, a metaphor for the various structural barriers that hold down women or minority groups as they try to climb the career ladder and prevent them from reaching top jobs—but applied to LGBTQ+ people.It’s a rainbow partly because it symbolises LGBTQ+ people but also because the concept of the arc of a rainbow suggests that different people are affected in different ways. If, like me, you’re straight, you might not ever have given much thought to what it’s like to be LGBTQ+ and why those who are can find life more difficult.My guest, Dr Layla McCay, is the author of a brand new book called ‘Breaking the Rainbow Ceiling: How LGBTQ+ people can thrive and succeed at work’ As you’ll hear, although this is ostensibly a book to help LGBTQ+ people, it’s also incredibly insightful for everyone else. That is why I wanted to get Layla onto the show. In reading it, I had some revelations: I recognised that I didn’t really understand some of the challenges faced by LGBTQ+ people.  I figured that if that applied to me, it might apply to others as well. But my revelations went further than a lack of understanding. I also came to realise that I had often inadvertently either helped to foster a work environment that wasn’t as inclusive as it could have been or not done simple things that I could have done to make it. I think inclusion is important, not just because it’s the right thing to do but also because by excluding people, we’re not getting the best out of everyone or the cognitive diversity we really need.TopicsOn the show, we explore:What the Rainbow Ceiling is and how it manifests itself;How everyday business practices, such as business travel, pose unique challenges and discomfort for LGBTQ+ professionals;Why many LGBTQ+ people are forced to go ‘back into the closet’ at work, and what impact that has;The challenges of ‘coming out’ at work;How policies can unintentionally exclude LGBTQ+ people, and what we can do to make them more inclusive;The importance of visible symbols of support; the transformative power of LGBTQ+ visibility in leadership; And much, much more. Resources Layla’s book “Breaking The Rainbow Ceiling’: https://www.bloomsbury.com/us/breaking-the-rainbow-ceiling-9781399410762/ Layla on Twitter/X: https://twitter.com/LaylaMcCay Her NHS profile: https://www.nhsconfed.org/people/dr-layla-mccay For more on what LGBTQ+ means:  https://www.verywellmind.com/what-does-lgbtq-mean-5069804A crash course on LGBTQ+: https://www.cps.edu/globalassets/cps-pages/services-and-supports/health-and-wellness/healthy-cps/healthy-environment/lgbtq-supportive-environments/key-terms-for-understanding-lgbtq-identities.pdf

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