American Banker Podcast

American Banker
undefined
Sep 24, 2019 • 19min

Are customers getting enough control over their data?

Andres Wolberg-Stok at Citi and Sam Taussig at Kabbage debate openness, privacy, control, and how much say consumers should have over their banking information.
undefined
Sep 17, 2019 • 27min

Cash-flow data shows promise as predictor of credit risk

Melissa Koide, co-founder and CEO of FinRegLab, analyzed loan data from six lenders that use cash-flow data in their underwriting. She shares what she found.
undefined
Sep 10, 2019 • 22min

Why this community bank was one of the first to trust voice banking

Bank Independent in Alabama was one of the first banks to let customers handle basic tasks through Amazon Alexa and plans to go further with the technology. Its digital chief, Kelly Burdette, shares how and why.
undefined
Sep 3, 2019 • 15min

How American Express uses machine learning to detect fraud

Tina Eide, Amex's senior vice president of global fraud, discusses the card issuer's efforts to strengthen its transaction monitoring.
undefined
Aug 27, 2019 • 19min

Are Americans ready for voice banking?

Sherry Comes, managing director in conversational AI at Deloitte Consulting, says banking in the future will take place through a home, car or phone speaker.
undefined
Aug 20, 2019 • 20min

How CFPB, FCC rules are reshaping debt collection

Regulatory efforts to protect consumers from harassment and excessive robocalling are drastically changing how banks and third-parties seek payment from consumers. Attorney Quyen Truong at Stroock & Stroock explains what compliance will look like.
undefined
Aug 13, 2019 • 19min

'Millennials can see through this': How banks' marketing to Gen Y misfires

April Rudin, CEO of the Rudin Group, offers advice on tailoring marketing to younger audiences and women.
undefined
Aug 6, 2019 • 23min

How banks can fend off Amazon and Google

Banks are right to fear the big tech companies that are eyeing financial services, according to Monish Kumar at Boston Consulting Group, who offers suggestions on how traditional lenders can protect their turf.
undefined
Jul 30, 2019 • 16min

'It should just work': Why banks need a single standard for data sharing

Don Cardinal of FDX and Olivier Helleboid of Intuit explain the FDX and OFX standards, how they're turning them into one standard and what that standard will be able to do for banks.
undefined
Jul 23, 2019 • 19min

Karen Mills and the case for open banking

The former head of the Small Business Administration and current Harvard professor says data sharing can be transformational for banks.

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app