

American Banker Podcast
American Banker
Thoughtful discussions about current topics, moderated by American Banker editors.
Episodes
Mentioned books

Sep 3, 2019 • 15min
How American Express uses machine learning to detect fraud
Tina Eide, Amex's senior vice president of global fraud, discusses the card issuer's efforts to strengthen its transaction monitoring.

Aug 27, 2019 • 19min
Are Americans ready for voice banking?
Sherry Comes, managing director in conversational AI at Deloitte Consulting, says banking in the future will take place through a home, car or phone speaker.

Aug 20, 2019 • 20min
How CFPB, FCC rules are reshaping debt collection
Regulatory efforts to protect consumers from harassment and excessive robocalling are drastically changing how banks and third-parties seek payment from consumers. Attorney Quyen Truong at Stroock & Stroock explains what compliance will look like.

Aug 13, 2019 • 19min
'Millennials can see through this': How banks' marketing to Gen Y misfires
April Rudin, CEO of the Rudin Group, offers advice on tailoring marketing to younger audiences and women.

Aug 6, 2019 • 23min
How banks can fend off Amazon and Google
Banks are right to fear the big tech companies that are eyeing financial services, according to Monish Kumar at Boston Consulting Group, who offers suggestions on how traditional lenders can protect their turf.

Jul 30, 2019 • 16min
'It should just work': Why banks need a single standard for data sharing
Don Cardinal of FDX and Olivier Helleboid of Intuit explain the FDX and OFX standards, how they're turning them into one standard and what that standard will be able to do for banks.

Jul 23, 2019 • 19min
Karen Mills and the case for open banking
The former head of the Small Business Administration and current Harvard professor says data sharing can be transformational for banks.

Jul 16, 2019 • 15min
How banks can protect against account takeover
Trace Fooshee, senior analyst at Aite Group and former head of fraud strategy at SunTrust, explains fraudsters' latest tactics and the best methods of self-defense.

Jul 9, 2019 • 18min
How MUFG's 'digital hybrid' bank raised $7B in deposits
Pierre Habis, president of PurePoint Financial, explains how the digital bank and small network of paperless branches are meeting consumers' needs.

Jul 2, 2019 • 15min
Is facial recognition safe for financial institutions to use?
Authentication by selfie is becoming more popular in financial services, but the technology has become controversial for its potential for bias. Notre Dame professor Kevin Bowyer explains what his studies of this issue have found.


