American Banker Podcast

Sherry Comes, managing director in conversational AI at Deloitte Consulting, says banking in the future will take place through a home, car or phone speaker.

Regulatory efforts to protect consumers from harassment and excessive robocalling are drastically changing how banks and third-parties seek payment from consumers. Attorney Quyen Truong at Stroock & Stroock explains what compliance will look like.

April Rudin, CEO of the Rudin Group, offers advice on tailoring marketing to younger audiences and women.

Banks are right to fear the big tech companies that are eyeing financial services, according to Monish Kumar at Boston Consulting Group, who offers suggestions on how traditional lenders can protect their turf.

Don Cardinal of FDX and Olivier Helleboid of Intuit explain the FDX and OFX standards, how they're turning them into one standard and what that standard will be able to do for banks.

The former head of the Small Business Administration and current Harvard professor says data sharing can be transformational for banks.

Trace Fooshee, senior analyst at Aite Group and former head of fraud strategy at SunTrust, explains fraudsters’ latest tactics and the best methods of self-defense.

Pierre Habis, president of PurePoint Financial, explains how the digital bank and small network of paperless branches are meeting consumers’ needs.

Authentication by selfie is becoming more popular in financial services, but the technology has become controversial for its potential for bias. Notre Dame professor Kevin Bowyer explains what his studies of this issue have found.

Bruce Van Saun, CEO, shares details of the new digital channels the bank is building for consumers and small-business customers.