American Banker Podcast
Thoughtful discussions about current topics, moderated by American Banker editors.
Latest episodes
Mar 31, 2020 • 19min
Banks' culture under scrutiny, even during coronavirus outbreak
Grainne McNamara, financial services principal at Ernst & Young, explains that bank regulators have already been examining banks' cultures, and that's likely to continue. But banks can still fix culture problems during a pandemic.
Mar 24, 2020 • 17min
What five years of AI have taught Ally Bank
Anand Talwar, deposits and consumer strategy executive at Ally Bank, and Jody Bhagat, president of the Americas for Personetics, explain how their technology collaboration has evolved from a virtual assistant to customized, real-time "insights" for customers.
Mar 17, 2020 • 12min
Challenger bank sees app integration as boon for small businesses
NorthOne founder and CEO Eytan Bensoussan explains how unlocking bank data will help entrepreneurs in the future.
Mar 10, 2020 • 28min
Why Citizens Bank got into POS lending
Brendan Coughlin, head of consumer banking, explains how Citizens established its relationships with Apple and Microsoft for point of sale financing and how they've evolved.
Mar 3, 2020 • 29min
How ‘old school personal banking’ helped turn Optus Bank around
From 2010 to 2018 the South Carolina bank was on the FDIC's problem bank list, but in the last two years it has been profitable. Dominik Mjartan, the bank's president and CEO, explains how technology upgrades and relationship building helped it get back on track.
Feb 25, 2020 • 23min
Is the U.S. payment system fair?
Aaron Klein, a fellow at the Brookings Institution, argues that the setup works well for those with money, but is very expensive for those on the lower end of the spectrum.
Feb 13, 2020 • 24min
‘We want to take the time to get it right’ — Fed’s Montgomery on FedNow
Ken Montgomery, who is heading up the Federal Reserve’s faster payments network, says the agency is taking an incremental approach to launching the service.
Feb 11, 2020 • 22min
Inside BBVA’s banking-as-a-service strategy
The bank is working with fintechs like Digit, Simple and Catch to provide new financial products to people with limited access to banking, says Susan French, head of products in the open platform division.
Feb 4, 2020 • 17min
How robo-adviser Wealthfront is becoming more like a bank
Andy Rachleff, the fintech's CEO, discusses the digital bank it's developing and the concept of "self-driving money."
Jan 28, 2020 • 24min
BNY Mellon’s early adoption of real-time payments paying dividends
The custody bank was one of the first users of The Clearing House's Real Time Payments network. Andrew Haskell, who oversees the bank's program, explains how faster payments are helping the bank and its clients.
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