American Banker Podcast
American Banker
Thoughtful discussions about current topics, moderated by American Banker editors.
Episodes
Mentioned books
May 5, 2020 • 20min
Lonely, less productive: How employees really feel about working remotely
Kyum Kim, co-founder of online professional network Blind, describes the impact of the coronavirus pandemic's enforced quarantine on people who work in financial services.
Apr 28, 2020 • 19min
'I'm fed up with people saying banks are stupid'
Chris Skinner, the author of "Doing Digital," defends banks' response to the coronavirus crisis and discusses why he thinks the tech giants won't be able to take market share away from traditional financial institutions.
Apr 21, 2020 • 18min
Behind Wells Fargo's effort to demystify data sharing
Ben Soccorsy, head of digital payments in Wells Fargo's virtual channels group, explains how the bank's 15 data-sharing agreements with fintechs and aggregators and tools like Control Tower give customers visibility into and control over their financial information.
Apr 14, 2020 • 19min
'Nobody should have their credit scores dinged during this emergency'
Sherrod Brown, the top Democrat on the Senate Banking Committee, explains why consumer protection is so important as the coronavirus pandemic ravages the economy.
Apr 7, 2020 • 23min
From the trenches: How one bank's digital chief is guiding virus response
Simmons Bank in Arkansas, like many banks dealing with the coronavirus outbreak, has seen traffic soar on its digital channels as branches close. A look at what Alex Carriles is doing to navigate the crisis.
Mar 31, 2020 • 19min
Banks' culture under scrutiny, even during coronavirus outbreak
Grainne McNamara, financial services principal at Ernst & Young, explains that bank regulators have already been examining banks' cultures, and that's likely to continue. But banks can still fix culture problems during a pandemic.
Mar 24, 2020 • 17min
What five years of AI have taught Ally Bank
Anand Talwar, deposits and consumer strategy executive at Ally Bank, and Jody Bhagat, president of the Americas for Personetics, explain how their technology collaboration has evolved from a virtual assistant to customized, real-time "insights" for customers.
Mar 17, 2020 • 12min
Challenger bank sees app integration as boon for small businesses
NorthOne founder and CEO Eytan Bensoussan explains how unlocking bank data will help entrepreneurs in the future.
Mar 10, 2020 • 28min
Why Citizens Bank got into POS lending
Brendan Coughlin, head of consumer banking, explains how Citizens established its relationships with Apple and Microsoft for point of sale financing and how they've evolved.
Mar 3, 2020 • 29min
How 'old school personal banking' helped turn Optus Bank around
From 2010 to 2018 the South Carolina bank was on the FDIC's problem bank list, but in the last two years it has been profitable. Dominik Mjartan, the bank's president and CEO, explains how technology upgrades and relationship building helped it get back on track.
