The DEX Show: A Show for IT Change Makers

When we think about technology, old has become synonymous with slow, inefficient, outdated. Once a device reaches a certain age (or starts performing poorly), we’re quick to toss it out in favor of a sparkling replacement. But the ongoing chip shortage crisis has put unprecedented strain on companies’ hardware supplies – leading many in IT to ask: what if a device’s age isn’t the real problem? What if that lifecycle can be extended? This week, incoming Nexthink Ambassador Barbara Matoe, along with Nexthink’s own sustainability expert Mary Anne Cacciola, join the show to discuss how to extend hardware lifecycles – and how doing so will help both the environment and a business’s bottom line. We discuss: - Common misconceptions around device age and performance - How to make a big impact with small changes - Using hardware and application data to understand the true impact of employee devices - Advocating for Green IT best practices across the organization To learn more about Green IT and extending hardware lifecycles, be sure to check out the latest Nexthink Insights Report: Quantifying e-Waste in Corporate IT. Read it on the DEX Hub (dex.nexthink.com) for free from March 3rd. To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Burnout and stress have been hallmarks of the work experience tracing all the way back to the industrial revolution. However, people are much more aware of it today, and as a society, we are taking concrete steps to confront the collective delusion that success comes at the expense of wellbeing. The process starts with setting clear boundaries around work and technology. Arianna Huffington, Founder & CEO at Thrive Global, joins the show to share her burnout story and offer advice on what companies and individuals can do to battle burnout. Join us as we discuss: - The paradoxical symmetry between the rise of automation and stress - The importance of setting boundaries - How companies can address burnout in a hybrid world - Why IT needs to focus on people as much as the technology For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com) To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Years ago, you would need to insert a CD or floppy disk into your gaming system to install and play a video game. Nowadays, you can download a game through a gaming engine and run it remotely.Business technology has been going through a similar transformation—and the worlds of gaming and the enterprise are starting to converge in fascinating ways.Johan van Amersfoort, Author and Technologist at ITQ, joins the show to discuss what current gaming trends mean for the future digital workplace.We discuss:- A story about how gaming led to the mass adoption of VDI solutions- Trends in gaming that could spawn future applications in the workplace- Implications for the future of the digital employee experience- Where to start with enterprise gamingMentioned during the podcast:- Download a free copy of VDI Design GuideFor more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

To really improve the employee experience, people managers—and organizations, in general—need to start thinking differently about the role technology plays. After all, though the employee experience is not particularly driven by technology, it is enabled by it. In this episode, we welcome Ben Whitter, Founder & Chief Experience Officer at HEX Organization and one of the world’s leading management thinkers, to explain the relationship between the employee experience, technology, and the brand. We discuss: - Why employee experience matters to the brand. - The role technology plays - What most businesses lack from an enablement and technology standpoint - The collaboration between IT & HR - The future of technology and the employee experience in a hybrid world Learn more at benwhitter.com. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com) To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

With the proliferation of hybrid work, the focus of IT needs to change.As opposed to the traditional approach of looking inwards toward tech, IT now needs to look outwards towards people.In fact, it’s the only path forward if IT is to remain relevant.In this episode, we’re talking with Spencer Pitts, Digital Workspace Chief Technologist at VMware, and Andy Philp, Principal Product Marketing Manager at Nexthink, about how advances in desktop virtualization have enabled this brave new hybrid world we live in today.We discuss:- The challenges of the hybrid workplace- How hybrid is evolving- The implications of DEX on VDI- What the workplace will look like in five yearsFor more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

We’re now at the tail end of 2021, which means it’s time for our customary year-in-IT review.We take a look at the best, the worst, and the most baffling trends that emerged in the past year.And for that, we welcome back our first returning guest to the DEX Show, Geoffrey Wright, Global Solution Owner at Mondelēz International. We discuss:- The defining workplace trend of 2021- Why password resets were one of the biggest IT irritations- The evolution of video conferencing fashion- Bold predictions for 2022Check out these Geoffrey’s last episode: “The 5 Worst Things About Working in IT”For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Everything these days revolves around digital transformation. Despite that fact, many companies have lost sight of what it’s all about.Today’s guest, Charles Araujo, Keynote Speaker, Best-Selling Author, Analyst, and Founder of The Institute for Digital Transformation, was talking about digital transformation before it was cool.In this episode, he sets the record straight on what it should be and how to achieve it.We discuss:- Why digital transformation is less about optimization and more about experience- How to determine exactly what to automate- The connection between the employee experience and customer experience- Using technology to make work more fulfilling and enjoyableFor more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Increasingly, we’re living in a knowledge and service economy where your ability to learn, your ability to be creative, and your ability to solve problems depends wholly on your ability to crowd out distractions and lock into moments of flow.Clearly, flow is important. But how can we cultivate it?Adam Grant, Organizational Psychologist at Wharton, New York Times Bestselling Author, and Host of the TED podcast WorkLife, joins the show to talk about flow—a recurring theme that runs throughout his work—and what it means for the modern workplace.We discuss:- The role flow plays in a positive employee experience- The effect of remote work on the quest for meaningful productivity and flow- How technology can cause burnout but also be the cure for it- Advice for adapting to a evolving industryMentioned during the podcast:- Think Again- How to stop languishing and start finding flowFor more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

What makes an online community thrive? Sure there are the Reddits of the world, which boast millions of users and discourse that ranges from constructive to ghastly and everywhere in between.But in today’s time of information overload and endless online noise, can IT leaders still build small, supportive communities centered on emerging technologies?On this week’s episode, our hosts are joined by Rod Trent, Senior Cloud Security Advocate at Microsoft. With three decades of IT experience, Rod has spent the last several years building a fantastic community around Microsoft’s Azure Sentinel product. Listen to the full conversation to learn all about:- The evolution of interaction in the IT space, from SMS to expansive online communities.- Why today’s tech users are hungry for new, gated spaces for engaging discussion.- Rod’s key advice for leaders looking to cultivate successful communities.For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). And don’t forget to register for Experience Everywhere (https://nexthink.com/experience-2021/) .To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Technology is improving at a speed and scale never before seen in human history. This vast convergence of multiple different technologies has come to be known as the fourth industrial revolution.Ravin Jesuthasan, a futurist, author, speaker, and the Senior Partner and Global Leader for Transformation Services at Mercer, joins the show to share what the fourth industrial revolution means for IT and the future of work.We discuss:- The attributes of the fourth industrial revolution- The democratization of work- How the relationship between HR and IT will evolveLearn more at ravinjesuthasan.com.For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com). Register for Experience Everywhere here: nexthink.com/experience-2021/To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.