
The DEX Show: A Show for IT Change Makers
The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
Latest episodes

Feb 23, 2021 • 16min
An Imperative Year for IT Backed by Data w/Dion Hinchcliffe
Why was 2020 the most imperative year for the digital employee experience?Today, Dion Hinchcliffe, VP and Principal Analyst at Constellation Research, Inc. and Sean Malvey, Content Manager at Nexthink cover this and much more on episode 6 of Digital Employee Experience. This discussion focused on what IT leaders are thinking and...- How are IT leaders prioritizing the digital employee experience? - What are companies doing to advance their digital employee experience?- Where can IT leaders go to hear what their peers are thinking?Here is the Nexthink Pulse Report that explores IT’s digital experience challenges from top IT executives. For more information, check out nexthink.com or connect with us on LinkedIn. To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your favorite podcast platform!

Jan 28, 2021 • 32min
Aristotle in the Digital Workplace w/Dr. Brennan Jacoby
How does a modern day philosopher think about your digital workplace? Today, Tim Flower, Global Director Business Transformation of Nexthink and Thomas McGrath, Content Strategist of Nexthink, join Dr. Brennan Jacoby, Philosopher & Founder of Philosophy at Work, on episode 5 of Digital Employee Experience for a spirited chat focused on the pursuit of truth in a digital workplace. They talked about…- Balancing modern day work and philosophy - The Virtues of Virtual report by Philosophy at Work- Clarity and the power of controlling your mindset Click here for Nexthink’s new eBook: Work from Anywhere: 12 Tips to Help IT Support a Distributed Workforce! For more information, check out nexthink.com or connect on LinkedIn. To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your favorite podcast platform!

Jan 6, 2021 • 15min
IT Insights as a Cornerstone of Company Culture w/Gil Cohen
Why do we continue to treat employees as if we are in the Second Industrial Revolution? How can we use personal insights to make decisions? What are ways to strike the perfect balance between work from home and in the office?These are a few of the many burning questions answered on today’s show.In this episode, Tim Flower and Thomas McGrath of Nexthink speak with Gil Cohen, Founder of Employee Experience Design. Today we had a conversation around...- How company culture is an experience felt individually and not by the masses- Why supporting individuals plays a large role in company culture today- The need for curated interactions that feel as if we were in the officeFor more information on how personal IT decisions are driving organizations to be more technology enabled and foster an inclusive culture, Nexthink has an on-demand webinar for listeners of today’s show. For more information, head over to nexthink.com or LinkedIn to stay connected!To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Dec 9, 2020 • 24min
CIOs in the Age of Experience w/Martha Heller
Companies have adopted, improved, and innovated technologically to fit business needs for hundreds of years. Now, we are living in a moment that will be historic as CIOs move entire companies from on-prem to online. In this episode, Tim Flower and Thomas McGrath of Nexthink speak with Martha Heller, CEO of Heller Search Associates, on episode 3 of the Digital Employee Experience podcast. After speaking with numerous CIOs before and during the pandemic, Martha shares what she has seen on the front lines of these executive roles and...- The CIO Paradox - Digital Transformation as a Team Sport- Re-Inventing Company CultureFor more information on CIOs and how decisions are driving organizations to be more technology enabled, Nexthink has an on-demand webinar for listeners of today’s show put on by Slater and Gordon’s IT team. For more information, head over to nexthink.com or LinkedIn to stay connected!To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Dec 9, 2020 • 26min
Holistic Technology Experience Management w/Andrew Hewitt
A strong IT team, IT leaders, and IT insights are needed now more than ever with growing remote working environments across the globe.Today, Tim Flower, Global Director Business Transformation of Nexthink and Thomas McGrath, Content Strategist of Nexthink, join Andrew Hewitt, a Forrester Analyst, on episode 1 of Digital Employee Experience for a dynamic discussion on trends across the industry. They talked about...- A holistic outlook on the IT landscape and IT decision-makers- The Q4 2020 Forrester’s New Wave Report- Future job descriptions, skills, and landscapes for IT Professionals For more information, check out nexthink.com or connect on LinkedIn.To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your favorite podcast platform!The music at the end of the interview comes from Andrew Hewitt’s own group Sumyeti – you can stream the full album here.

Dec 9, 2020 • 19min
The Art and Science of Digital Employee Experience w/Alan Nance
In this episode, Tim Flower and Thomas McGrath of Nexthink invite Alan Nance, Co-Founder of CitrusCollab, to episode 2 of the Digital Employee Experience podcast. This conversation focused on moving the needle for IT in your organization based on experiences over metrics and...- IT experiences generationally from Baby Boomers to Gen Z- Measuring cumulative IT experiences over time- Micro experiences, experience architecture, and experience personasFor more information on IT support for distributed workforces, Nexthink has an eBook for listeners of today’s show. For more information, head over to nexthink.com or LinkedIn to stay connected!To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or where you listen to podcasts.