This New Way

In episode 62, Daniel Terhorst-North explains why, contrary to popular belief, managers don’t manage people, but instead, are the individuals in charge of designing environments and systems of work where employees can be more productive. We also cover why stand-up meetings are not meant for status updates and the one question that needs to be asked on a daily basis. Tune in to hear Daniel explain the consequences of delayed feedback and learn a new model to help your team understand intent.

In episode 61 Ryan Bonnici shares why managers should show and tell their teams what their expectations are and how to balance relationships with results. Ryan has led teams at companies like Microsoft, Salesforce, Hubspot, G2, and now... he is the Chief Marketing Officer at Whereby. In this episode, Ryan discusses delivering specific feedback and his best practices to scale teams through delegation and autonomy. Tune in to hear all about Ryan’s technique for inbound recruiting... and even gives us an overview of Whereby’s meeting habit

In episode 60, JP Chauvet explains the importance of tying in workplace culture with outcomes to create high-performing teams. JP Chauvet is a hands-on executive with years of experience in companies like Atex and Nstein Technologies. Today, he is the President of Lightspeed. In this episode, JP shares how he uses data to set benchmarks and an inside look at his weekly business review meetings with his team. Tune in to hear what JP learned early on in his management career that has impacted his servant leadership today. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

In episode 59, Karen Eber dives into the science of storytelling, how it can shape culture and why leaders need to understand the power of a great story. Karen is a passionate leader with over 20 years of experience at companies like HP, Deloitte, and General Electric – where she held positions such as Head of Culture, Chief Learning Officer, and Head of Leadership Development. In this episode, Karen explains why most new managers default to the management style that makes them feel comfortable... instead of taking into consideration what their team may need. Tune in to hear how we can become more consistent leaders through self-reflection... and how to give people meaningful recognition at work.

Smruti Patel, Head of Engineering at Stripe, discusses building trust through clarity and vulnerability, information flow in organizations, productivity factors, achieving a culture of constant evolution, and thinking in systems. Insights on autonomy, delegation, job descriptions, career growth, trust in team management, systemic issues, problem diagnosis, and transitioning to a managerial role.

In episode 57, Kyle Lacy shares how to communicate ideas in an effective way and why he believes the best ideas come from irrationality. Kyle Lacy serves the marketing team at Lessonly as the Chief Marketing Officer. Prior to Lessonly, Kyle grew his leadership skills at ExactTarget, Salesforce, and OpenView. In this episode, Kyle discusses servant leadership and the difference between job growth and career growth. Kyle also shares how he encourages cross-collaboration with his team and why you should always be looking towards the future. Tune in to hear all about Kyle’s leadership journey and the lessons learned along the way!

In episode 56, Chetana shares how the way you walk, talk, and even how free or busy your calendar is matters when it comes to your team’s perception of you. Chetana is an experienced product design leader who has led large-scale design and research at companies such as Yahoo, Netflix, and Scribd. Today, Chetana is the Director of Product Design at Coursera. In this episode, we cover how to become a better storyteller and how Chetana builds empathy with cross-functional teams. Tune in to hear Chetana’s journey from a direct report to a manager.

In episode 55, Danielle shares how we can improve our emotional intelligence through cross-pollinating our teams. Danielle has had an impressive leadership career at GitHub, where she’s now the Director of Engineering. Before joining GitHub, she had previously worked at Twilio as a Front End Web Developer and Diversity Co-Chair. We talk about the differences between ask versus guess culture and how managers can make it as easy as possible for their teams to express their opinions. Tune in to hear how Danielle explains how she runs skip-level meetings and goal-setting processes with her team.

In episode 54, Eugene Eric Kim tells us why we always need to be looking for our replacement and how impactful a person in power can truly be. Eugene Eric Kim is the co-founder of two change consultancies and has been able to work with thousands of leaders around the world… from C-level business leaders and social activists... to rocket scientists… and spies! Today, Eugene runs a training program called Collaboration Muscles & Mindsets at Faster than 20. In this episode, Eugene talks about why wanting to do more can be harmful and explains why specifics are crucial in goal-setting. Eugene also shares a practical one-minute drill for managers and leaders to practice flexing their listening muscles.

In episode 53, Hareem Mannan shares how to build a portfolio of influence that can impact an entire organization and how to pay attention to potential rather than requirements. Hareem is the Director of Product Design and Group Product Manager at Segment. In this episode, Hareem shares her journey from being an individual contributor to becoming a manager and how that process was not a career upgrade, but instead a whole new role! You will also hear Hareem’s insights on how she embraces experimentation as a manager and switching her hiring approach led her to experience a game-changing unblocker! Tune in to hear all about Hareem’s leadership journey and the lessons learned along the way!