

Applying a Systems Thinking Lens to Management with Smruti Patel (Head of Engineering, LEAP & Data Platform at Stripe)
Jul 15, 2021
Smruti Patel, Head of Engineering at Stripe, discusses building trust through clarity and vulnerability, information flow in organizations, productivity factors, achieving a culture of constant evolution, and thinking in systems. Insights on autonomy, delegation, job descriptions, career growth, trust in team management, systemic issues, problem diagnosis, and transitioning to a managerial role.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Crafting a Fulfilling Job Description
01:50 • 7min
Fostering Autonomy and Trust in Team Management
08:57 • 19min
Analyzing Systemic Issues Impacting Career Progression and Quality Testing
27:40 • 5min
Exploring Problem Diagnosis through a Systems Thinking Lens in Management
33:05 • 2min
Transitioning from Individual Contributor to Managerial Role
34:54 • 9min