This New Way
Applying a Systems Thinking Lens to Management with Smruti Patel (Head of Engineering, LEAP & Data Platform at Stripe)
Jul 15, 2021
Smruti Patel, Head of Engineering at Stripe, discusses building trust through clarity and vulnerability, information flow in organizations, productivity factors, achieving a culture of constant evolution, and thinking in systems. Insights on autonomy, delegation, job descriptions, career growth, trust in team management, systemic issues, problem diagnosis, and transitioning to a managerial role.
44:15
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Quick takeaways
- Building trust through clear communication and vulnerability is crucial for fostering autonomy within teams.
- Effective information flows within organizations are essential for assessing team performance and promoting productivity.
Deep dives
Building Trust, Delegating Scope, and Authority for Autonomy
Fostering autonomy involves building trust, delegating scope and authority, and providing the right guardrails around it. Trust is fundamental, starting with building trust within the team. Delegating scope and responsibility while nurturing an environment for success is essential. Autonomy is fostered through trust, delegation, and ensuring effective information flows within the organization.
