
Invisible Machines podcast by UX Magazine
UX Magazine presents the Invisible Machines podcast.
Conversational AI is going everywhere. Join great conversations with experts in a podcast about AI agents, conversational AI and organizational artificial general intelligence (OAGI), covering the intersection of UX, business, technology and design.
Robb Wilson and Josh Tyson, authors of Age Of Invisible Machines, the first bestselling book about the agentic approach to software and conversational AI, envisioned the moment we’re in with ChatGPT and the AI revolution. Join in as they continue their discussion with leading thinkers and doers.
Latest episodes

8 snips
Feb 1, 2024 • 54min
S3E4 The Promise and Peril of Boundless Predictive Machines with Lisa Feldman Barrett
Lisa Feldman Barrett, a renowned psychologist, discusses the link between brain development and AI models. They explore the brain's predictive power, metabolic efficiency, and the evolution of prediction machines. The podcast also touches on creativity, communication in politics, and the challenges of sentiment analysis using AI.

Jan 25, 2024 • 57min
S3E3 One Messaging Channel to Rule Them All? With RJ Owen, Principal Product Designer, Slack
RJ Owen, Principal Product Designer at Slack, joins the hosts to discuss decision management and the future of productivity. They explore the use of AI in collaboration platforms, frustrations with navigation apps, creating interesting moments in content, the potential of messaging platforms as operating systems, and the challenges of dominant messaging apps and micro UIs.

13 snips
Jan 18, 2024 • 1h 30min
S3E2 With UX and AI, Context is Everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group
Sarah Gibbons, VP of NN/g, discusses anthropomorphism and generative AI. Kate Moran, VP of Research and Content, delves into interaction design and digital content. The podcast explores the role of AI in UX, convergence of tools, user control in AI and self-driving tech, emotional attachments to computers, employee-customer-shareholder alignment, self-driving cars, design education reform, the impact of company culture, AI in user research, and the transition to new UIs.

Jan 11, 2024 • 59min
S3E1 The Staggering Depth of Thin UI Layers with Paul English, Co-founder of Kayak and GetHuman
As the co-founder of Kayak and GetHuman, Paul English has deep insight into the ways technology can bring people closer to what they're actually looking for. Robb and Josh welcome Paul for an exploration of the ways that conversational AI can become the thin UI layer that obscures all of the messy technology cluttering our lives. Having recently co-founded the Applied Artificial Intelligence Institute at UMass Boston, Paul brings his thinking on how generative AI fits into our technology tapestry to a practical conversation about our changing relationship with machines.

Dec 21, 2023 • 58min
Unfiltered Chat with TED Creator Richard Saul Wurman // Invisible Machines S2E26
Richard Saul Wurman, creator of TED, discusses the LATCH system for organizing information. The conversation delves into generating mental clarity, societal attitudes towards bodily functions, the significance of first names, effective communication, organizing information, the role of AI in mapping, and idea ownership.

10 snips
Dec 14, 2023 • 1h 4min
The Human Nature of Conversational Design with Daniel Stillman // Invisible Machines S2E25
Exploring the complexities of human vs. computer-generated speech, the balance of AI in human conversations, challenges in communication precision, anthropomorphism, naming in design, ethical concerns around AI training, collective decision-making with bots, and designing effective conversations with a focus on cadence, pace, and conversational leadership.

Dec 7, 2023 • 1h 20min
A Deep Dive on Conversational Design with Cathy Pearl, Google Bard / Invisible Machines S2E24
Cathy Pearl, UX Lead on Google Bard and author of Designing Voice User Interfaces, joins hosts Robb and Josh to explore the changing nature of voice interfaces and conversational design. They discuss the evolution of conversational AI, reframing challenging situations, user abuse towards voice assistants, flexibility and context in design, diverse uses of AI systems, and the concept of co-creation.

Nov 30, 2023 • 58min
Identity and Collective Intelligence with Blaise Agüera y Arcas // Invisible Machines S2E23
AI researcher, author, and VP and Fellow at Google Research, Blaise Agüera y Arcas has contributed to research papers cited more than 20,000 times, including a seminal LaMDA paper from 2022. His new book, Who Are We Now?, explores how biology, ecology, sexuality, history, and culture have intertwined to create a dynamic “us” that's neither natural nor artificial. Blaise joins Robb and Josh for a philosophical exploration of identity, collective intelligence, and the ways AI might put us back into balance with nature. A frequent TED speaker and winner of MIT’s TR35 Prize, Blaise brings the perspective of a deeply forward-thinking researcher to our ongoing conversation about AI.

Nov 28, 2023 • 58min
Morgan Stanley's Successful Adoption of AI with Jeff McMillan // Invisible Machines S2E22
Despite the complexity and sensitivity innate to financial institutions, Morgan Stanley was able to partner with Open AI to create AI @ Morgan Stanley Assistant. Chief Analytics and Data Officer Jeff McMillan describes it as the most advanced personal assistant in the financial sector and he joins Robb and Josh to talk about the design process, which involved working closely with Sam Altman and the team at OpenAI. Jeff's experiences creating a sophisticated automated solution in a heavily regulated industry offer strategy and inspiration to other organizations hoping to make similar transformations.

Nov 16, 2023 • 1h 16min
Designing Systemic Change with Sheryl Cababa // Invisible Machines S2E21
Discussing systemic change with Sheryl Cababa, they explore educational challenges, algorithms in systems, technology's role in healthcare and education inequities, AI decision-making in systemic issues, and the importance of systems design in technology and design thinking.
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