Robb and Josh welcome industry veteran Yoav Shoham for a thoughtful examination of the inner-workings of AI. As the co-founder of AI21 labs and a former professor in the Computer Science Department of Stanford University, Yoav has a rich history of working with these technologies and thinking through some of their more profound applications. This thoughtful discussion examines just how much the ways we live and work might begin to change as we become further intertwined with AI.

Robb and Josh welcome Shep Hyken for a conversation about the evolution of customer experience and the role AI will take in moving it forward. As a sought-after keynote speaker and the bestselling author of numerous books, including "Be Amazing or Go Home," Shep has a deep understanding of what companies are up against when it comes to creating truly dynamic experiences. This lively discussion explores those constraints as well as the massive possibilities new technologies have unlocked.

Robb and Josh welcome food futurist Mike Lee for a sprawling and fascinating exploration of the surprisingly similar worlds of food safety and technology regulation. As the founder of The Future Market, a consultancy in food innovation and strategy, Mike's investigations into the food industry led to hands-on work with generative AI. This conversation provides forward thinking in how we might regulate the unpredictable and now ubiquitous generative tools flooding into all industries and aspects of life.

Cassie Kozyrkov, Former Chief Decision Scientist at Google, discusses the limitations of data and the need to put a face on technology. They explore the evolution of prompts, the fallacy of data as god, and the distinction between thinking and thunking in different professions. They also emphasize the importance of collaboration, measuring and evaluating technology, and responsible AI use.

Renowned publisher and information architect Lou Rosenfeld joins the hosts for an insightful conversation on the roots of experience design and the full bloom of generative AI. They discuss the phenomenon of 'moment prisons' in the UX world, the impact of natural language on coding languages, the importance of synthesis in UX, redefining productivity and embracing creativity, systemic change and the role of AI, and the intersection between moment prisons and storytelling.

Jenna Fizel and Danny DeRuntz from IDEO join the hosts to discuss the creation of Lotbot, digital twins, machines communicating for safety, composability in technical architectures, Google's new tool and updates, the impact of technology on jobs, the value of anthropomorphism, prompt engineering and coding similarities, language standpoint and providing context, singularity and chatbot moderation challenges, and discoverability challenges in UI design.

Don Scheibenreif, Gartner VP, talks about machines becoming customers, transparency in healthcare, impact of machines on decision-making, designing forecasting dashboards for financial services, and trust in influencers and purchasing behaviors.

Tim Wood, Principal Designer for AI and AI Platforms at Amazon Web Services, discusses conversational AI, anthropomorphism, systemic change, bias in AI, lessons from Kodak's downfall, consciousness in AI, the threat and promise of AI, the design mindset in different industries, and taste and design in creating desirable user experiences.

Charlene Li, digital transformation expert and bestselling author, joins the podcast to discuss the trajectory of technology over the last 20 years and the need for decision-makers to reframe their expectations. They delve into the explosive power of LLMs in writing and thought leadership, the importance of human guidance in technology development, the convergence of business and technology, the rapid adoption of LLMs and the challenge for leaders, reputation and trust in established companies vs startups, the market for AI tools and the importance of curiosity and experimentation, changing our relationship with failure, transparency and deterministic algorithms in decision-making, the potential of Language of Machines (LOMs) and unbiased data sources, and the fallacy of control and the strength of openness.

Peter Greenberg, Emmy-winning investigative travel journalist, discusses the potential of AI to improve the travel and hospitality industry. They explore the negative consequences of technology and emphasize the importance of conversation. The podcast also touches on the impact of technology on journalism and the use of AI in Airbnb to challenge traditional hotels.