Decision Management in the Age of Conversational AI

In this episode, the guest, RJ Owen, principal product designer at Slack, discusses the design opportunities and challenges of using AI in collaboration platforms like Slack. They explore how AI can help manage in-between tasks and improve productivity, such as providing summaries of information and simplifying workflows. They also discuss the potential for machines to communicate with each other using natural language. The conversation highlights the importance of embedding workflows into conversation and the potential for messaging platforms to become operating systems.