Invisible Machines podcast by UX Magazine
S3E3 One Messaging Channel to Rule Them All? With RJ Owen, Principal Product Designer, Slack
Jan 25, 2024
RJ Owen, Principal Product Designer at Slack, joins the hosts to discuss decision management and the future of productivity. They explore the use of AI in collaboration platforms, frustrations with navigation apps, creating interesting moments in content, the potential of messaging platforms as operating systems, and the challenges of dominant messaging apps and micro UIs.
57:27
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Quick takeaways
- Micro UIs can reshape messaging platforms into comprehensive operating systems.
- Natural language processing and conversational interfaces can facilitate efficient communication between humans and machines.
Deep dives
Decision Management in the Age of Conversational AI
In this episode, the guest, RJ Owen, principal product designer at Slack, discusses the design opportunities and challenges of using AI in collaboration platforms like Slack. They explore how AI can help manage in-between tasks and improve productivity, such as providing summaries of information and simplifying workflows. They also discuss the potential for machines to communicate with each other using natural language. The conversation highlights the importance of embedding workflows into conversation and the potential for messaging platforms to become operating systems.
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