The Modern Manager

Top athletes in any sport have at least one coach, sometimes multiple, because they want to perform at their best. Turns out, managers aren't so different from athletes!In order for us to be the best leaders we can be, we need others to help us see our blindspots, push us to think and act in different ways and cheer us on when we’re unsure. In short, a coach can help you unlock your full potential. But coaching isn't a magic wand. It all depends on how willing you are to be coachable. Today's guests are Scott Osman and Jacquelyn Lane. Scott is the founder and CEO of the 100 Coaches Agency and codesigner of their proprietary curation process and the company's relationship-first philosophy. In his role as CEO, he establishes the vision for the company, leads partnerships and business development, and serves as a leading light of the 100 Coaches Community, which he co-founded with Marshall Goldsmith in 2016. He is also the co-founder of Methods by 100 Coaches, the online learning platform.Jacquelyn is the president of the 100 Coaches Agency and codesigner of their proprietary curation process and relationship-first philosophy. She has been with the agency since its founding and is a critical pillar of the 100 Coaches Community. Jacquelyn comes to the world of executive coaching through her previous roles in the energy industry and her lifelong commitment to improving the lives of all people by elevating the quality of leadership.Scott, Jacquelyn, and I talked about the most important thing any leader can do: be coachable. They share the four aspects of coachability, why being coachable is so powerful, and how to take steps to help yourself become more coachable, plus a whole lot more!Join the conversation now!Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Intro(02:30) Defining what coaching is and what it’s not(04:29) What does it mean to be coachable, and what are its four components (09:56) A quick story(12:09) Why having a coach is beneficial(13:57) How to work with a coach to optimize the engagement(17:49) How does a 360 feedback process work(20:08) Things to consider when getting into a coaching relationship(21:11) How can mid-level or frontline managers ask for a coach from their bosses(23:35) A great manager that Jacquelyn has worked for (25:13) Keep up with Jacquelyn and Scott(26:58) [Extended Episode Only] How to encourage your team members to work with a coach(29:01) [Extended Episode Only] What is the relationship between you as the manager and your team member's coach?(30:22) [Extended Episode Only] Can you reach out to your team member’s coach for a progress report?(31:16) [Extended Episode Only] Ways to find a coachAdditional Resources:- Get the extended episode by Joining The Modern Manager Community for just $15 per month- Read the full transcript here- Read the related blog article here- Follow me on Instagram here - Visit my website for more hereConnect with Scott and Jacquelyn:- Follow Scott on LinkedIn here- Follow Jacquelyn on LinkedIn here- Grab a copy of their book here- Visit 100 Coaches Agency for more information hereFree Kindle edition of Becoming CoachableMembers of The Modern Manager community can receive a free Kindle edition of Becoming Coachable. Imbued with decades of experience at the highest echelons of the industry, Becoming Coachable guides readers through the ins and outs of a successful coaching experience. Get a free Kindle edition copy of this book and many other member benefits when you join The Modern Manager Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

What is your career goal as a manager?Managers play an essential role across all types of companies, and there are many levels for managers within an organization. But knowing which management level is right for you and how to advance your career isn't always clear. Fortunately, our guest has all the answers to your career path questions.Today's guest is Sonja "Dynamo" Price. Sonja is a Top Career Strategist, Salary Advisor, and Leadership Coach. She has authored two books on career advancement, has a Master's Degree in Leadership and Organizational Development, and is a Certified Career and Executive Coach. She trained with Al Gore to become a Climate Reality Leader and is actively engaged with the Seattle Board of Conscious Capitalism.In this week's episode, Sonja and I talk about the things you should consider when thinking about what managerial level is right for you and how to make it happen.We also get into the details on what to do if your company doesn't give you the promotion you were hoping for, how to handle a conversation with a team member who wants to advance their career, and so much more!Join the conversation now!Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Intro(02:15) How do you know if middle management or a senior leadership position is for you(07:44) What steps should you consider when advancing your career?(15:56) How managers can handle a conversation when an underperforming team member wants to be a manager(20:38) Do you need an advanced degree when moving up the ladder?(24:55) What to do if your company doesn’t give you the promotion you requested?(28:49) A great manager Sonja has worked for(30:52) Keep up with Sonja(32:09) [Extended Episode Only] How do you evaluate whether or not a promotion or project is right for you(37:19) [Extended Episode Only] How to approach your manager when you’re ready for a promotionAdditional Resources:- Get the extended episode by Joining The Modern Manager Community for just $15 per month- Read the full transcript here- Read the related blog article here- Follow me on Instagram here - Visit my website for more hereConnect with Sonja:- Follow Sonja on Instagram here - Find her on LinkedIn here- Check out her website for more information hereGiveaway: 5 Book Copies of “The Pivot Point System”Sonja is offering 5 copies of her book, “The Pivot Point System: 5 Keys To Unlock Your Career, Health and Wealth”, to members of The Modern Manager community. This book offers hacks you can use to elevate your mindset, health, image, career, and wealth to build a better life, one step at a time. In your hands, you will hold a collection of 100 years of experience and dozens of proven processes that will allow you to make necessary changes.Get a chance to win a copy of this book and many other member benefits when you join The Modern Manager Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

We don’t come into this world with particular biases. We pick them up from our experiences with the people and world around us over time. And these biases affect how we show up every day (and not in a good way!)So, today’s guest is here to share her wisdom on what managers can do to have a more inclusive workplace where everyone thrives.Today’s guest is Risha Grant. Risha is an award-winning diversity consultant and international corporate speaker. She is the author of Be Better Than Your BS: How Radical Acceptance Empowers Authenticity and Creates a Workplace Culture of Inclusion.In this week’s episode, Risha and I talk about what “BS” is and how to identify your own biases and work through them.We also talk about microaggressions and their opposite - micro-inclusions - and how to respond when someone has said or done something you’ve found offensive and when someone calls you out. Ready to create a more inclusive workplace for your team?Join the conversation now!Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Intro(02:07) What does BS stand for(04:08) How Risha became more aware of her own BS (11:21) The microaggression and micro-inclusion concepts explained(19:15) What managers can do differently in handling microaggressive behaviors(24:53) The role that radical acceptance plays in creating an inclusive workplace(29:23) How to create an organization that promotes diversity, equity, and inclusion(34:22) A great manager that Risha has worked for(35:38) Keep up with Risha(36:44) [Extended Episode Only] How to start educating yourself to undo internal biases(43:53) [Extended Episode Only] An honest answer to a tough questionAdditional Resources:- Get the extended episode by Joining The Modern Manager Community for just $15 per month- Read the full transcript here- Read the related blog article here- Follow me on Instagram here - Visit my website for more hereConnect with Risha:- Follow Risha on Instagram here- Follow her on Twitter here- Check her out on LinkedIn here- Visit her official website for more information hereGuest Bonus: 5 Copies of Be Better Than Your BS Book Risha is happy to offer 5 copies of “Be Better Than Your BS: How Radical Acceptance Empowers Authenticity and Creates a Workplace Culture of Inclusion” to members of The Modern Manager community. Using stories from her personal and professional journey as well as those of her clients, Grant encourages you to first examine the roots of your own BS through a process of radically accepting yourself and then to build a BS-free culture, which can only happen when you learn to radically accept others. She also shares the exercises, tools, and strategies she has taught thousands of people at all levels to make their workplaces more accepting, inclusive, and productive. Get a chance to win a copy of this book and many other member benefits when you join The Modern Manager Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

Is your team safe enough at work? Just like physical safety in the workplace, we also need psychological safety if we want people to do their best at work.Psychological safety is about creating a safe space where team members feel comfortable taking risks, sharing their thoughts or ideas, and making mistakes without worrying about ridicule, punishment, or exclusion. And today’s guest is just the right person to talk about psychological safety at work.Today’s guest is Rich Fernandez. Rich is the CEO of SIY Global and a former Executive Director for People Development at Google. His Ph.D. in Psychology from Columbia University, as well as his extensive background in senior leadership for multiple Fortune 500 companies, has made him an unmatched thought leader in the industry of workplace psychology. Rich is an expert in cultivating workplace environments that foster emotional intelligence and mindfulness from the top down. In this episode, Rich and I talk about psychological safety and the interplay between trust, inclusion, belonging, and safety. He also shares why psychological safety at work matters and how you can foster more of it within your team.Join the conversation now!Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Intro(01:41) What is psychological safety, and how is it different from trust?(05:43) How psychological safety and trust go hand-in-hand(07:26) An example of psychological safety in Rich’s team  (10:02) How do you know if you’re fostering psychological safety in your team(13:03) Two ways for managers to create psychological safety at work(17:18) How to create an atmosphere where all team members can freely share their perspectives(19:10) How to handle dissenting views without scaring off your team members(22:34) Challenges that managers need to overcome when cultivating psychological safety in the team(29:17) A great manager that Rich has worked for(32:52) Keep up with Rich(34:24) [Extended Episode Only] The role of emotional intelligence in fostering psychological safety(39:10) [Extended Episode Only] First step in developing emotional intelligenceAdditional Resources:- Get the extended episode by Joining The Modern Manager Community for just $15 per month- Read the full transcript here- Read the related blog article here- Follow me on Instagram here - Visit my website for more hereConnect with Rich:- Follow Rich on LinkedIn here- Visit SIY Global for more information hereFree eBook: Emotional Intelligence and Mindfulness at WorkRich Fernandez is happy to offer a free eBook to The Modern Manager membership community: Emotional Intelligence and Mindfulness at Work: Why Human-Centered Skills are Essential to Future-Proof Your Organization. In this eBook, you will find the latest research conducted by SIY Global and experts around the impact of emotional intelligence and mindfulness on 4 key organizational trends: 1. Why current levels of stress and burnout are costly and unstable; 2. How connection and belonging in a disconnected world are essential for team performance; 3. The emerging demands for human-centered leadership; 4. The need for resilience and agility to innovate and adapt.Get this free eBook and many other member benefits when you join The Modern Manager Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

Do you ever wish you could accomplish more of your goals personally and professionally?Many people believe that accomplishing goals is about time management when, in fact, it’s about holding yourself accountable.But why is it hard for people to be accountable?Joining me in this week’s episode are two guests who live and breathe accountability.Today’s guests are Tasha Howland and Cheron Porter. Tasha and Cheron are passionate about helping individuals reach their highest potential both personally and professionally through accountability coaching, which they do through their business AQ partners.Today, Tasha, Cheron, and I talk about all things accountability. We discuss why it’s hard to be accountable and the strategies to increase accountability for yourself and your team members.We also dive into what a good accountability partnership looks like, how to support your team members to be accountable, and more.Join the conversation now!Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Intro(01:45) Why is it hard to hold people accountable(03:13) #1 reason why people avoid self-accountability(06:51) Explaining the chances of reaching your goals(09:32) How to manage accountability during uncertain times(11:51) What does it look like to have an accountability partner(15:15) Factors that are essential in making a good accountability partner(18:34) Formula in setting goals(20:25) The power of specificity(21:58) Tips for doing effective weekly accountability conversations(26:41) Great managers that Tasha and Cheron have worked for(29:50) Keep up with Tasha and Cheron(31:04) [Extended Episode Only] How to find an accountability partner(37:24) [Extended Episode Only] What to do when the other person always seems to make excuses(41:02) [Extended Episode Only] How to make progress when accountability isn’t enoughAdditional Resources:- Get the extended episode by Joining The Modern Manager Community for just $15 per month- Read the full transcript here- Read the related blog article here- Follow me on Instagram here - Visit my website for more hereConnect with Cheron and Tasha- Follow Cheron on LinkedIn here- Follow Tasha on LinkedIn here- Check out The AQ Partners on LinkedIn here- Visit their website to learn more here50% Off One-Hour Strategy SessionThe AQ Partners will offer a one-hour strategy session designed to help you break down your big-picture goal into small, actionable steps and craft a massive plan of action tailored to your lifestyle. This dynamic roadmap will guide you and help serve as a foundation when you encounter inevitable struggles and setbacks so you can focus on success. The cost is typically $300, but you can book a strategy session for $150. Get this discount and many other member benefits when you join The Modern Manager Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

Rob Kalwarowsky, High-Performance Leadership Coach, joins the podcast to discuss the six types of bad bosses and how to avoid becoming one. They delve into topics like self-awareness, identifying bad boss behaviors, and personal growth for better leadership. Rob also shares his own experiences and offers tips on dealing with toxic bosses. Tune in for an insightful conversation on navigating the world of management.

Executive coach Helen Dayen discusses how AI tools like ChatGPT can help managers improve their communication skills. Topics include crafting better prompts, using AI for actual conversations, and leveraging its features for strategic thinking. The podcast explores the benefits and limitations of AI technology, emphasizing the importance of understanding context and building relationships that cannot be replaced by AI.

Throughout millions of years of evolution, our brains became formidable tools of innovation, helping us transcend from agricultural to industrial. However, as the world of work underwent radical changes, we mostly found ourselves facing new challenges that our brains were not initially designed to handle.Today’s guest is Dr. Gabriella Rosen Kellerman. Gabriella is an author, entrepreneur, executive, and startup advisor trained as an MD. She has served as Chief Innovation Officer and Chief Product Officer at BetterUp, as well as the founding CEO of Lifelink. Her expertise spans the future of work, behavior change, leadership, well-being, productivity, and behavioral health.In this episode, Gabriella and I explore the critical skills required to thrive in today’s rapidly evolving work environment. She shares how we can tap into our brain’s evolutionary insights to meet the demands of the modern workplace.From enhancing creativity to fostering trust and collaboration, Gabriella offers practical advice for cultivating these vital skills so you can become a better manager.Tune in now to learn more!Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Key Takeaways:(00:00) Intro(02:26) The evolution of the human brain (06:21)  Five skills that are important for success in today’s modern world (13:33)  How to help your team feel that they and their works matter(21:11)   How to get your team in the mindset of creativity  & innovation(23:23) The four different types of creativity(26:55) Two ways to help your team tap into their strengths(29:43) A great manager Gabriella has worked for(31:18)  Keep up with Gabriella(32:49) [Extended episode only] How to become a more resilient leader(35:34) [Extended episode only] What can managers do to help their team members become resilient(41:53) [Extended episode only] The different faces of resilienceAdditional Resources:- Get the extended episode by Joining The Modern Manager Community for just $15 per month- Read the full transcript here- Read the related blog article here- Follow me on Instagram here - Visit my website for more hereConnect with Dr. Gabriella Rosen Kellerman- Follow Gabriella on Instagram here- Check Gabriella out on LinkedIn here- Learn more about Gabriella’s book Tomorrowmind here* Members of the Modern Manager community get a chance to own a signed copy of Dr. Kellerman’s book, “Tomorrowmind”.Get it when you join The Modern Manager Community.-------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

For decades, the office served as the central hub of the business ecosystem until the pandemic. Remote work became a trend, and virtual meetings became the standard for collaboration with our teams and facilitating communication. However, along with the convenience of work-from-home setups, a new challenge arose–how can managers effectively convey their thoughts and ideas and become excellent digital communicators?Today’s guest is Ty Hoesgen. Ty is a top communication coach, #1 best-selling author, and the Founder of Advanced Growth Institute. He helps professionals from around the world communicate with confidence, charisma, and clarity — so they can get more respect, become stronger leaders, and advance their careers.In today’s episode, Ty and I discuss how you can be an excellent communicator using digital mediums - like virtual meetings and emails. We get into the small things you can do to make yourself appear more trustworthy and engaged on the camera, how to write better emails, and more.You don’t want to miss this. Tune in now! Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Key Takeaways:(00:00) Intro(02:34) How to make proper eye contact during video calls(06:15) Getting your body position right when on Zoom(09:02) A great tip you can do at every beginning of a call(11:45) The importance of proper lighting(13:50) Natural vs. virtual backgrounds(16:50) How to get your team to follow good video setups(19:03) Email writing hacks(27:03) A great manager Ty has worked for(29:23) Keeping up with Ty(31:22) [Extended episode only] How to effectively convey your ideas or thoughts to your team(32:34)[Extended episode only] The PREP framework explained(39:14) [Extended episode only] Ty’s final tipsAdditional Resources:- Get the extended episode by Joining The Modern Manager Community for just $15 per month- Read the full transcript here- Read the related blog article here- Follow me on Instagram here - Visit my website for more hereConnect with Ty Hoesgen- Follow Ty on Instagram here- Check Ty out on TikTok here  - Check out his latest updates on LinkedIn here- Access Ty’s FREE course: 5 Science-Backed Video Call Secrets Every Professional Needs to Know. * Members of the Modern Manager community get a FREE digital copy of Ty’s Elite Communication Skills: How to Get More Respect, Make Your Work Life Easier, and Rapidly Advance Your Career. *PLUS 20% off coaching with Ty if you want to speak with confidence and clarity - and finally, stop being overlooked and undervalued. Get all of these when you join The Modern Manager Community.-------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

Many of us fall into the perfectionist trap. Whether it’s because of strict bosses, high academic standards, or just self-motivation, perfectionism is more common than you’d think. While it’s important and healthy to strive to do our best work, at some point all managers have to acknowledge that people will make mistakes and good enough can truly be good enough.Today’s guest is Thomas Curran. Thomas is a professor of psychology at the London School of Economics and author of a landmark study that the BBC hailed as “the first to compare perfectionism across generations.” His TED Talk on perfectionism has received more than three million views. His research has been featured in media ranging from the Harvard Business Review to New Scientist to CNN and he has appeared on numerous television and radio programs.Thomas and I talk about, no surprise, perfectionism. He shares the problems that come from being a perfectionist and working in a perfectionist culture, what’s really driving perfectionist tendencies, how to identify someone struggling with perfectionism, and of course, what to do to manage perfectionist tendencies in yourself and how to help others.Members of the Modern Manager community get a chance to win 1 of 5 copies of “The Perfection Trap”. Get it when you join the Modern Manager community.Get FREE mini-sketchnotes with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.Read the related blog article: Stop Perfectionism From Impeding Your Team’s SuccessKEEP UP WITH THOMASBook: https://www.amazon.com/Perfection-Trap-Embracing-Power-Enough/dp/1982149531Read the Full Transcript.Timestamps:00:00 Intro02:53 What is perfectionism?04:20 What are the harms of always striving for perfection?06:57 A story of unhealthy perfectionism09:29 How can managers give feedback to perfectionists?11:02 How to shift out of perfectionism thinking20:59 Creating a work environment that doesn’t set a perfectionist standard28:31 A great manager Thomas worked for30:45 Keeping up with Thomas31:50 [Extended episode only] Is it true that some aspects of perfectionism lead to success?39:12 [Extended episode only] What is the link between perfectionism and procrastination?Get the extended episode by joining The Modern Manager community for just $15 per month. mamie@mamieks.cominstagram.com/mamieks