
The WARC Podcast
Bold Minds. Bold Moves. Get closer to insights, stories and lessons behind bold marketing with conversations hosted by the world’s leading authority on marketing effectiveness.
Latest episodes

Aug 22, 2023 • 53min
Making a Promise to the Customer - 3. Applying the model in real life
Jason Carmel, Rachel Kerrone, and Jess Lovell discuss real-life examples of marketing initiatives that have a Promise to the Customer at their heart. They explore the 'Speaking in Color' campaign by Sherwin Williams, which revolutionizes how architects choose and customize colors using AI. They also talk about Starling Bank's campaign to win the trust of SME banking customers by operating more like a B2C brand and creating distinctive assets.

Aug 17, 2023 • 23min
3 in 15: Connected TV's next episode
This week, WARC's David Tiltman is joined by Celeste Huang, Data Journalist for WARC Media and Alex Brownsell, Head of Content for WARC Media to discuss three themes from the recent Global Ad Trends report called Connected TV’s Next Episode. CTV is growing quickly as viewers and advertisers migrate from linear broadcast television. However, on closer inspection, that growth in CTV ad investment may be less impressive than first thought.
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Aug 15, 2023 • 39min
Making a Promise to the Customer - 2. Proving it works
Mimi Turner, head of EMEA & Latin America at the B2B Institute at LinkedIn, and Paul Stringer, managing editor for research at WARC, discuss the concept of 'Promise to the Customer' in marketing. They explore the importance of making a memorable and valuable promise, the impact of promise-based campaigns on brand health measures, and the effectiveness of promise campaigns in driving sustained brand and sales growth.

Aug 10, 2023 • 38min
WARC Talks: Insights from the Creative Effectiveness winners
This week WARC's David Tiltman is joined by Amy Rodgers, Head of Content for WARC Creative to discuss the winners of the Creative Effectiveness category at the Cannes Lions festival this year, and the trends among these winners.
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Aug 8, 2023 • 33min
Making a Promise to the Customer - 1. Explaining the framework
The first episode in a series with the B2B Institute at LinkedIn on a concept called Promise to the Customer. In this episode, WARC's David Tiltman speaks to renowned strategist and CEO advisor Roger Martin and Jann Schwarz, founder and global head of B2B Institute at LinkedIn.
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Aug 3, 2023 • 24min
WARC Talks: P&G's culture of creative effectiveness
This week WARC’s Aditya Kishore talks about creative effectiveness at Proctor and Gamble with P&G’s David Grebert. Discussing how advertisers can build ways of working that help them invest in creativity and proves its effectiveness. Stay up-to-date with the latest marketing and advertising news with our free daily newsletter.

Aug 1, 2023 • 23min
3 in 15: Cross-media effects
This week Ann Marie Kerwin WARC's Americas Editor is joined by Cathy Taylor, WARC's US Commissioning Editor to dive into the themes from the WARC Guide to Cross-Media Effects. Discussing channel selection, creative customization, and measurement.Stay up-to-date with the latest marketing and advertising news with our free daily newsletter.

Jul 27, 2023 • 45min
WARC Talks: Learning social commerce from APAC
This week WARC talks about how APAC is leading developments in social commerce and what other markets can learn from the region about how to effectively leverage this new channel.
WARC’s Asia Editor Rica Facundo is joined by Manasa Harikar, E-Commerce Strategy Director for Unilever, Mindshare, Amandeep Singh, VP of Commerce & Customer Experience at VMLY&R, and Fionn Hyndman, Founder at Stickler.
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Jul 25, 2023 • 29min
CMO Conversations: Diageo's Susan Jones on media, gen AI and pivoting through the pandemic
The fourth and final episode in the series interviewing CMOs. WARC's Anna Hamill is joined by Susan Jones, Chief Digital Officer at Diageo. Discussing how Diageo and its brands pivoted through the pandemic and opportunities in generative AI.Stay up-to-date with the latest marketing and advertising news with our free daily newsletter.

Jul 20, 2023 • 41min
WARC Talks: Emotion in advertising
This week WARC talk emotion in advertising with Ian Forrester, founder and CEO of DAVID, and Lynette Poh, Head of Marketing Communications at Singtel. Discussing the power of AI and applying it to the optimisation of creative and media strategies, and Singtel’s approach to the use and measurement of emotion in its advertising.
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