Scrum Master Toolbox Podcast: Agile storytelling from the trenches

On this episode, host Ryan Dull is joined by Shannon Taylor, Director of Talent Acquisition at JCPenney, to hear about some of the initiatives he’s spearheading to highlight the opportunities for growth and advancement that his organization offers. For fellow talent acquisition leaders, Shannon offers advice from his experience with JCPenney: - In a rapidly changing recruiting landscape, recruiters must evolve with changing candidate and business needs. - Branding is a talent acquisition function. You have to be able to tell your organizational story effectively to candidates. - The consumer-facing organizational image may need tweaking to highlight opportunities and promote internal growth. - Look at the candidate experience the same way you evaluate the customer journey. What obstacles would prevent a job seeker from maintaining momentum through the hiring process? - Be intentional in showcasing the room for both horizontal and vertical growth for new hires. Showcasing the opportunities for advancement and development is a great way to improve candidate conversion and longevity. Shannon Taylor - https://www.linkedin.com/in/sstaylor/ JCPenney - https://www.linkedin.com/company/jcpenney/ JCPenney | Website - https://www.jcpenney.com/ Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ Sagemark HR | LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com ✉ ryan.dull@sagemarkhr.com #Talent #Recruiters #Recruiting #HRTech

On this episode, host Ryan Dull is joined by Carrie Losch, Director of Talent Acquisition at Johnson Controls, to hear how she’s helping her organization adopt new digital tools without leaning too heavily on technology to do the heavy lifting of recruiting. When it comes to implementing new technology, Carrie offers several principles for maintaining an organization’s current strengths through a digital transition: - Don’t view technology as an end in itself. It’s just another tool in a lineup of existing resources. - Technology is best used as a time-saving tool to free up team members to do tasks that require a human touch. - The best digital resource is only as good as the system that functions on top of it. Poor process planning can’t be made up for by technology. - Talent Acquisition is a human industry. Use technology to enhance that, not detract from it. - Effective onboarding, training and professional development require human relationships, not technological streamlining. As the technological landscape continues to be in flux, talent leaders have to maintain the flexibility that allows them to implement new assets without undermining their organization’s current strengths. Carrie Losch - https://www.linkedin.com/in/carrielosch/ Johnson Controls - https://www.johnsoncontrols.com/ Ryan Dull - https://www.johnsoncontrols.com/ Sagemark HR | LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ This episode is brought to you by Sagemark HR. Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com✉ ryan.dull@sagemarkhr.com #Talent #Recruiters #Recruiting #HRtech

Nick Mailey, Vice President of Talent Acquisition at Equinix, has a long history of tech industry recruiting, but he began that path after a short political career pursuing social justice. That early political experience gave him a values-driven approach to recruiting that he lives by to this day. Chief among Nick’s talent acquisition values is a willingness to invest in his people. He encourages his fellow leaders to lean into this concept, his advice is to: - Provide opportunities for development after a candidate joins your organization. - Encourage organizational leaders to be part of an ongoing development structure both for themselves and their teams. - Seek out candidates that are in career transitions and provide the skills training they need to effectively change roles. - Veterans, refugees and immigrants are often avid job-seekers who can be effective team members given the right onboarding and training. Current hires lay the groundwork for future organizational leaders. Investing in those hires ensures that your company builds a pathway toward continued growth and success. Nick Mailey - https://www.linkedin.com/in/realworkrealimpact/ Equinix - https://www.linkedin.com/company/equinix/ Equinix | Twitter - https://twitter.com/Equinix Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ Sagemark HR | LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com ✉ ryan.dull@sagemarkhr.com #Talent #Recruiters #Recruiting #HRtech

On this episode, host Ryan Dull is joined by Jonathan Robbins, Managing Director of Talent Acquisition at Evoke, for a conversation about integrating policy ideation and implementation. Jonathan recommends the following principles for successfully turning ideas into action: - A skills-and-capabilities-based TA sourcing strategy creates more opportunity to focus on key business drivers, build wider candidate pools, bring in more diverse profiles and collectively scale our teams. - Don’t lose sight of ROI. Creativity and innovation are only helpful if they produce a meaningful return. - Even good ideas can fail if there’s insufficient organization and structure to drive their implementation. Talent Acquisition thrives as a partnership model, not a service model. - TA leaders should learn the ins and outs of their whole organization to understand their capacity for certain TA practices and strategies and to understand the skills and capabilities that drive growth. - Don’t be afraid to try new things and challenge operational assumptions, but don’t get too attached to innovations if they don’t seem to be working. Work with agility and support when working with data. The best talent leaders know how to turn good ideas into revenue-generating operations. Jonathan Robbins - https://twitter.com/jnathnrobbins Evoke - https://www.evokegroup.com/ Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ Sagemark HR - https://www.linkedin.com/company/sagemark-hr/about/ Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com ✉ ryan.dull@sagemarkhr.com #Talent #Recruiters #Recruiting #HRtech

On this episode, host Ryan Dull is joined by Kumari Williams, Global Head of Programs and Operation, Belonging and Diversity/Atlanta Site Leadership at Workday. Kumari has a wealth of knowledge and experience in not only HR and talent acquisitions but also in creating diverse and inclusive workspaces. She offers wisdom to TA leaders pursuing more equitable representation in their organizations: - Data is an important tool in understanding how to best implement DEI initiatives. - DEI shouldn’t just be an organizational program, it should be baked into the company strategy and vision. - Equity means more than just equal representation in the workplace, but also equal responsibility, compensation and access to opportunities within an organization. - In a global organization, DEI initiatives should be tailored to fit within different cultural contexts. - Creating a sense of belonging requires a leadership alignment around the shared value of inclusion. When talent leaders and C-suite leadership share DEI values, belonging is a natural outflow of organizational culture. Workday - https://www.workday.com/ Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ Sagemark HR | LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com This episode is brought to you by Sagemark HR.✉ ryan.dull@sagemarkhr.com #Talent #Recruiters #Recruiting #HRtech

On this episode, host Ryan Dull is joined by Annie Carolla, Global Director of Talent Acquisition at Gensler, for a conversation about the impact of relationships on talent acquisition functions. Human connections are the backbone of successful recruiting, which is why Annie approaches her role as a TA leader according to the following principles: - Intentional talent branding efforts are foundational to telling your organizational story to potential candidates. - Internal connections with colleagues and departments outside of HR are as important as external connections with candidates and talent pools. - Recruiting and retention are two sides of the same coin, and TA leaders should still focus on a candidate’s experience after they’re hired. - Open communication between a team and its leaders is foundational to successful recruiting. - The recruiting experience should be tailored to each individual candidate. Having a people-centered view of TA functions creates an approach to recruiting that improves both conversion and retention. Annie Carolla - https://www.linkedin.com/in/annie-carolla-62063329/ Gensler - https://www.gensler.com/ Gensler | Twitter - https://twitter.com/gensler_design Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ Sagemark HR | LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ This episode is brought to you by Sagemark HR. Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com ✉ ryan.dull@sagemarkhr.com #Talent #Recruiters #Recruiting #HRtech

On this episode, host Ryan Dull is joined by Tara Torres, Director of Talent Acquisition at Kasa, for an interesting conversation about process standardization. When it comes to making recruiting workflows as efficient as possible, Tara has some words of advice: - The primary objective of a defined workflow structure should be to eliminate wasteful cost, time and energy. - Standardizing processes and procedures is the first step in creating a more efficient workflow. - Sometimes, technology and digital tools can actually create waste, not eliminate it. - Before beginning work on a project, take time to describe the problem that needs solving. - Explore tools and solutions within your organization, including those being used outside of the recruiting function to make sure you have fully optimized and adopted the existing tech stack. - Automation only improves efficiency if the tasks that require automation are carefully planned for and the tools for automation are properly chosen and implemented. - Test proposed solutions to a problem before committing to their full implementation. With a proper plan put into a standardized procedure, TA leaders can cut down on workflow waste and make the most out of their limited resources and time. Tarra Torres - https://www.linkedin.com/in/taratorres/ Kasa - https://www.linkedin.com/company/kasaliving/ Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ Sagemark HR | LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ This episode is brought to you by Sagemark HR. Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com ✉ ryan.dull@sagemarkhr.com #Talent #Recruiters #Recruiting #HRtech

On today’s episode, host Ryan Dull is joined by Keith Friant, Director of Talent Acquisition at Comcast, to hear how Keith is approaching talent management from a data-centric perspective. Attracting and retaining top talent requires an effective hiring plan. Keith approaches his hiring strategy with several key ideas in mind: - Gathering feedback from candidates is essential in improving the candidate experience. - Gathering data can be as simple as having candidates respond to surveys, much like a customer satisfaction survey. - Scaling can be difficult with an RPO, and in-house hiring is the best way to build teams that align with company values. - The candidate experience isn’t limited to the hiring process, but encompasses all the time a candidate spends growing and developing within an organization post-hire. - Ensuring employees find opportunities for professional development within a company is an equally important job for TA leaders. - Frontline labor will continue to be competitive for the foreseeable future, so creative hiring practices must continue to be a TA priority. With a systematic approach to data acquisition and hiring, Keith is able to ensure his organization not only finds top talent, but maintains its longevity. Keith Friant - https://www.linkedin.com/in/keith-friant-1562873b/ Comcast - https://corporate.comcast.com/ Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ Sagemark HR | LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ This episode is brought to you by Sagemark HR. Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com ✉ ryan.dull@sagemarkhr.com #Talent #Recruiters #Recruiting #HRtech

On today’s episode, host Ryan Dull is joined by Matt Rimer, Director of Talent Acquisition at Trinity Health (HQ Michigan) and Host of “TA In The Trenches”, join them for a real dialogue on some of the latest insights, trends, and challenges inside healthcare talent acquisition today. Here's a few notes from the show: - TA can be hesitant to adopt emerging technologies due to a lack of connectivity to the specific use cases TA leaders are working to solve. - Though technology provides many benefits, nothing can replace the value of genuine human interaction. - With machine learning and artificial intelligence, recruiters can focus on tasks better suited for human interaction. - Recruiter, Hiring Manager, and Candidate experience must remain a priority and technology should improve it, not detract from it. With technology, the focus should always be on how it can give us leverage to improve our results. That usually starts with making things more efficient, but what everyone should be striving to deploy are those "big levers" that will have a lasting impact and truly change the game. Trinity Health - https://www.trinity-health.org/ TA In The Trenches - https://podcasts.apple.com/us/podcast/talent-acquisition-in-the-trenches/id1636744972?uo=4 Quicki - https://www.quicki.com/ Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ Sagemark HR | LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ This episode is brought to you by SageMark HR. Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices, but also delivering tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com ✉ ryan.dull@sagemarkhr.com #Talent #Recruiters #Recruiting #HRtech

On today’s episode, host Ryan Dull is joined by Matt Battista, Senior Director of Enterprise Talent Management at PCHI. Matt’s talent acquisition initiatives revolve primarily around saving the organization money and his team’s time by streamlining their workflows with technology and improved processes. For him, there are several key foundations to this approach: - A smaller team, when aided with technology and defined process, can be more agile and quick than a team with more moving parts. - Technology should be implemented to aid existing processes, not as an attempt to transform a workflow. - Never neglect the team members themselves. Effective communication between staff is a greater asset than the best technology. - Data is essential to using other assets well. - There is no one-size-fits-all strategic hiring plan. The only way to find and attract the best in class talent for your organization is to tailor your strategy according to the available data. - Tech tools are not an excuse to stop professional development. Improving your own skills and the skills of your team will help you use any tools more effectively. Matt Battista - https://www.linkedin.com/in/matt-battista-1492b895/ PCHI - https://www.linkedin.com/company/party-city/ For Matt, digital solutions are just one piece of a puzzle along with personal growth and individual effectiveness. Party City - https://www.partycity.com/ PCHI - https://careers.onepchi.com/en-US/ Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ Sagemark HR | LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ This episode is brought to you by Sagemark HR. Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com ✉ ryan.dull@sagemarkhr.com #Talent #Recruiters #Recruiting #HRtech