Thought Leaders – Real Estate Re-imagined (formerly The Elevate Podcast)

Thanks to COVID-19 we humans are now all trying to work out how to build relationships via tools like Zoom. But the real winners will be those that understand the new nuances of body language that appraisals and other meetings via electronic methods. Allan Pease is a body language expert with an extensive career spanning over 50 years with a swag of media appearances including Kerri-Anne Kennerley and the Ray Martin Show. Allan also spent time teaching Vladimir Putin how to understand body language. He is also the author of 18 best selling books including Why Men Don’t Listen and Women Can’t Read Maps selling over 15 million copies worldwide. In it, Allan shares his secrets to mastering the cues and techniques to win at the Zoom meeting, no matter who it happens to be with. Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER “In four minutes. We’ve decided whether we’re going to give that person the nod or the flick regardless of what they say. And we do this with everybody, whether we realise it or not…” In this episode we discuss: Why the right presence (background, dress, sound) in video in Zoom meetings and conferences is crucial What facial cues you should be practising to build trust in you and your pitch What the ability to stare at someone on video means for lingering impressions What to do in the first four minutes of meeting someone on video – and why they are critical How to calm yourself down when feeling nerves and make the other person think you have it completely together (even if you don’t!) What to do if someone looks distracted – how to bring their attention back to you How your own body language can impact your demeanour and how to feel more confident in an uncertain situation. One last thing about this podcast: As Allan demonstrates much of what he’s saying visually – we’ve created a video edit of the entire show and included it in our Body Language Basics Course. At the moment this course is a ‘Pay What you can’ steal on our courses page, or you can get many of our courses free as part of your Pro Membership. Click here to find out more.  Resources: The Definitive Book of Body Language by Barbara Pease The Answer by Barbara Pease and Allan Pease Your body language may shape who you are – Amy Cuddy Ted Talk VIP Weekend Retreat in Queensland Pease International Connect with Allan: Website LinkedIn Facebook  Instagram  Twitter Connect with The Elite Agent Team: Twitter: @eliteagentmagFacebook:  Elite AgentWebsite:  EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine For access to Allan Pease’s Action Guide click here Subscribe & Review the Elevate PodcastTo subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

From gracing our screens on Escape from the City to playing the airwaves on his hit podcast, The Property Couch, Bryce Holdaway is a go-to authority on property investment. In this episode of Elevate, Bryce, a leading buyers agent, shares his property investing secrets, including why finding the perfect property is just the first of many investor pain points. He also explains the four rules he encourages his clients to follow and which good property managers must know – buy established, get the right yield, know the vacancy rate and find a quality tenant. Bryce also shares his best piece of advice, “money is easy, behaviour is hard”, and why it’s vital that investors, property managers and real estate agents identify and replace damaging money beliefs with views more aligned with success. Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER “You’ve got to provide value, ask for nothing, provide value, ask for nothing, provide value and then after that third one you say ‘if some of this resonates with you, why don’t you and I get together and have a chat and see what the next step might look like.“ In this podcast Samantha and Bryce discuss: How an episode of Midday with Ray Martin inspired Bryce’s journey into property investment. Bryce explains how he “missed the mark” when buying his first property and what he’d do differently if he could start again. How buyers agents and real estate agents working together can achieve great outcomes, including assisting sales agents in overcoming the hurdle of borderless investors. Bryce’s advice for property managers, including how offering free resources with tips and information can help establish you as an authority in your area. Bryce’s advice for sales agents, why top agents need not drop their fee and why average agents are at risk. Resources: Escape from the City (TV show) Location, Location, Location, Australia (TV show) The Property Couch (podcast – first 20 episodes) The Armchair Guide to Property Investing (free guide) Make Money Simple Again by Bryce Holdaway and Ben Kingsley Connect with Bryce Website LinkedIn Facebook  Instagram  Twitter Connect with The Elite Agent Team: Twitter: @eliteagentmagFacebook:  Elite AgentWebsite:  EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine For access to Bryce Holdaway’s Action Guide click here Subscribe & Review the Elevate PodcastTo subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

The uncertainty that has hit Australian shores since the arrival of COVID-19 has been impossible to escape. Real estate agents, sellers and buyers alike have been caught up in a whirlwind of doomsday rhetoric, but two of Australia’s leading real estate experts say COVID-19 need not spell disaster for the industry. In this insightful edition of Elevate, The Agency’s Matt Lahood and expert coach Claudio Encina explain how real estate agents that can adapt quickly and embrace change could enter one of their career-best selling times. Matt explains how working with empathy, resilience and focus can make you an agent of choice, while Claudio says discovering and appeasing your sellers and buyers three biggest fears – certainty, safety and comfort- will see you come out in front. Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER “It’s little things like that that help me get a high level, helicopter view of how people are feeling and what things we need to put in place” – Matt Lahood In this episode Samantha, Matt and Claudio discuss: The three types of agents emerging in the Coronavirus crisis – fear focused, unfocused and strategy focused – and why living above the problem and offering direction will make sellers and buyers more comfortable and confident in you. Why treating each day like it’s your first day in real estate will ensure you’re the leader of the pack rather than the straggler getting overrun by those who can adapt faster. Online auctions and how to make the seller feel safe by identifying the three dangers – certainty, safety and discomfort- holding them back from embracing new methods of sale. Reaching out to your community and how you can give back during the crisis, including how offering to pick up a few groceries for an elderly client can make a big difference in your business. Navigating the technology gauntlet and how to balance the need for innovation with technology overwhelm. Looking after your business and your team, including using technology to check-in on their wellbeing and conduct ‘virtual’ face-to-face meetings. The real estate forecast and how embracing opportunities now could see you experience one of the best selling periods in your career. Connect with Matt: WebsiteLinkedIn Facebook Instagram Twitter Connect with Claudio : WebsiteLinkedInFacebook Instagram Twitter Connect with The Elite Agent Team: Twitter: @eliteagentmagFacebook:  Elite AgentWebsite:  EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine For access to Claudio and Matt’s Action Guide click here Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Before the global health crisis that is the Coronavirus pandemic hit hard, we picked Jet Xavier’s brain about how to stay on track and get back on top during tough times. Little did we know how fortuitous that conversation would become.  In this enlightening episode of Elevate, Jet shares some of his top tips and best kept secrets to help you manage yourself and your business in uncertain times and tough markets. Perhaps none is more important than his advice on coping with feelings of overwhelm and how we can help our body process the fight or flight response to stay at our very best. Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER The more you write in real estate, the more successful you are. What’s success? How do you define it? It’s different for every individual, and I think for me it’s holistic. How healthy are you? How’s your relationships? How’s your family? How’s your parenting? Tick those boxes, that’s what success is in a broader sense. – Jet Xavier In this podcast Samantha and Jet discuss: How to boost your motivation when the going gets tough, including the importance of being laser focused on your passions and key drivers. Eliminating distractions from your day, including how to decide which task should take priority. How to survive in a tough market and what to do to ensure you manage the transition to a buoyant market with your best foot forward. How to make balancing your career and your family life a top priority, including why you have to put yourself first. The power of meditation and how it can silence the negative voices in your head in just minutes. Jet analyses 2019 and the two distinct markets it produced. Just how happy are those in the real estate industry? Jet reveals the findings from the latest Revive report and what we need to do to beat mental health stigma in the industry. How the Rise2020 conference will help the industry become more mentally healthy and how to avoid the trap of the comparison game on social media. Jet shares his top tips on topics such as how to deal with work-life balance, eliminating distractions, boosting motivation and coping when feeling overwhelmed. Resources: The Price of Fortune: The Untold Story of Being James Packer, by Damon Kitney Thrive, by Arianna Huffington The Power of Now, by Eckhart Tolle Mindset: The New Psychology of Success, by Carol Dweck Champions Cry Too, by Jet Xavier (this book is yet to be released) The Revive Project 2017 The Revive Project 2018/2019 Jet’s Elite Agent articles: Good things come to those who wait by Jet Xavier It’s the climb by Jet Xavier Workplace wellness key to success by Jet Xavier Connect with Jet: Website LinkedIn Facebook  Instagram  Twitter Connect with The Elite Agent Team: Twitter: @eliteagentmagFacebook:  Elite AgentWebsite:  EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine For access to Jet Xavier’s Action Guide click here Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

If you’ve been feeling uneasy, off kilter and downright fearful given the current COVID-19 crisis you’re not alone. The Coronavirus pandemic has been touted as a once-in-a-lifetime global event, but that doesn’t mean we’re powerless to reel those negative thoughts, feelings and actions in. Mindset, business and psychology guru Pancho Mehrotra says the crisis isn’t all doom and gloom. In this episode of the Elevate Podcast Pancho explains how fear works, how we can turn it into motivation and that with the right attitude you can turn this seemingly negative situation into a big positive and power your business forward. Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER “We don’t know when it could turn around. It could be six months, it could be 12 months, but things will turn around.” In this podcast Samantha and Pancho discuss: Understanding the COVID-19 panic buying phenomenon, why humans do it, what it says about us and how we can stop it. Why the current crisis doesn’t have to spell only doom and gloom and how businesses can reap positive rewards and turn fear into opportunity. Communicating differently during the COVID-19 crisis and why the written word will have more importance than ever before. How to build strong digital relationships and why mastering the ability to understand people’s motivations will see you succeed. Combating negative Nellies and how breathing can play a key role in tackling anxiety. What the acronyms T-E-A and E-A-T mean and how they can help you get back on track. Resources: Pancho’s guidebook, Seven Psychological Mistakes Salespeople Make and How to Fix Them, covers creating the right mindset, developing empathy, the value of self examination and uninstalling poor habits. It also includes acronyms and formulas that are great ways to catch yourself reacting emotionally. How to set yourself free from negative thinking by Pancho Mehrotra Connect with Pancho: Website LinkedIn Facebook Connect with The Elite Agent Team: Twitter: @eliteagentmagFacebook:  Elite AgentWebsite:  EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine For access to Pancho Mehrotra’s Action Guide click here Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

John is the Managing Director at Independent Property Group and someone in the industry that truly understands business transformation. In times of great uncertainty, John understands adept use of technology is not about ‘which software program?’. It’s about understanding and using the underlying data to provide a great employee experience that leads the front line into delivering a great consumer experience. With consumer expectations so rapidly evolving, for John and Independent, all types of automation and technology must deliver collaboration, energy and empowerment of people. Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER “Never, ever forget the importance of people in the property industry. That is what the industry is about and it’s our capacity, not just with our people but the consumers we deal with, to make sure our total focus is on them. Everything else is just tools.” In this episode of the Elevate Podcast, Samantha and John discuss: What the real estate landscape looks like in the ACT Exploring new portal spaces and their pros and cons, including newcomer Zango Why businesses (even really large ones!) need to constantly look in the mirror and simplify – and how Independent approaches this Why you’ve always got to be looking at your overheads to be able to keep the front line efficient in times of uncertainty How Independent are using marketing automation to keep project marketing clients appraised of progress – and how these clients sometimes naturally become leads in property management The aim of technology – to make the agent look better than they have before ‘Sam the bot’s’ ability to help consumers and agents in surprising ways, including generating leads outside of regular business hours Old vs newer conversations in proptech and what you really need to be aware of before committing to the latest shiny object How employee experience (and ownership) leads to a better client experience – and why culture is such a big part of that at Independent John answers our ‘Leadership Diaries’ questions and top tips on accountability for first-time leaders. Resources: Zango Thinking, Fast and Slow by Daniel Kahneman The Subtle Art of Not Giving a F*** by Mark Manson The Chimp Paradox by Steven Peters Link to our podcast with Hannah Gill Link to our podcast with Jason Gesing Connect with John Minns: Website LinkedIn Facebook  Connect with The Elite Agent Team: Twitter: @eliteagentmagFacebook:  Elite AgentWebsite:  EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine For access to John Minns Action Guide click here Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Tameka is an award-winning real estate professional who has both worked for others and now owns her own boutique agency – Key2 Property. Her plethora of personal achievements include the President’s Award (REIT) 2018 and winning the REIA (National) Residential Property Manager 2019. She was also the winner of Elite Agent’s PM Transform in 2018. In this episode of Elevate the theme is how to build a profitable real estate business – particularly in property management – where building the rent roll is all about quality over quantity. “The further I get through my career, the more importance I’m placing on giving back to our industry so if you’ve got something that you can give to somebody else, why not share it?” – Tameka Smith Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER In this episode of the Elevate Podcast, Samantha and Tameka discuss: The secrets to Key2 Property signing more than 500 managements in under four years Why rentals and sales are given equal importance Tameka’s ideal client avatar and how that defines marketing strategy and decisions How working hands-on with staff and clients can help business growth – and why it’s hands-off for them for at least a year Tameka details her recruitment strategy, including recruiting people for their moral and cultural principles and not just their skill sets and mystery shopping her own team The “Good to Great” Flywheel of Property Management (Good to great) Tameka’s approach to Business Development and how she deals with landlords who say her fees are too high Technology, it’s benefits and how to future-proof your business from disruptors Tameka’s approach to content marketing and why she doesn’t worry too much about the competition Tips for building a rent roll from scratch Why giving back is so important. Resources: The Good to Great Flywheel by Jim Collins The Barefoot Investor by Scott Pape. Retired At 27 – If I Can Do It Anyone Can by Kirsty Dunphey Advance to Go, Collect $1 Million by Kirsty Dunphey and Lynne Payne Elite Agent Extra newsletter: “what I really love about that is when we get it, it’s an interactive tool in our office that our team can read, they can write their own take on it, and we can be talking about it at our quarterly training”. Connect with The Elite Agent Team: Twitter: @eliteagentmag Facebook:  Elite Agent Website:  EliteAgent.com Show: The Elevate Podcast YouTube: Elite Agent Magazine LinkedIn: Elite Agent Magazine Instagram: @eliteagentmag Pinterest: Elite Agent Magazine For access to Tameka Smith’s Action Guide click here Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

When it comes to real estate in the United States, Jim Remley is pretty much a superstar. A college dropout made good, Jim started his own agency as a 24-year-old and set about opening 17 offices over the following 15 years. Still a lead performer and a highly sought speaker and author, Jim helps good agents become great with his simple vision of putting agents and consumers first. This episode is all about lead generation – the crucial conversations, nurturing consumers through several cycles and why you should rely on bought leads as your only source. Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER “A lot of times, people are so focused on buying leads or doing all the traditional things we do in this industry that they miss the forest for the trees because right in front of them every day there are plenty of people that they can turn into transactions if they just reached out and took hold of that.” Some of the topics I discussed with Jim include: How Jim went from college dropout to real estate superstar, including how he converted a FSBO (in the middle of nowhere!) for his first sale How fear stops some agents having crucial conversations that lead to listings and how they can overcome it Turning the conversation to real estate (without it being unnatural!) – including a role play How you can use your email list or a nurture plan to keep in touch with people not yet ready to move ‘The dream home’ role play and how it can lead to even more conversations that fill the funnel for years to come What you can learn from wedding planners about listing presentations The communication matrix – what it is and how it can help you be in your clients lives ‘forever’ How the length of time you need to nurture clients has gotten longer and what to do about it Why you don’t have to let go of being there at the consumers ‘zero moment of truth’ Why the ‘next logical step’ for every prospect might be different and what to do about it Where the exponential growth in your database really is How to get your team to buy into your excitement, passion and vision Why you shouldn’t completely hand over lead generation to a third party – the difference between lead buying and lead creating Why advocacy is the secret to agents staying relevant and protecting fees in an increasingly technological world Resources: erealestatecoach.com Real Estate Presentations That Make Millions by Jim Remley Make Millions Selling Real Estate: Earning Secrets Of Top Agents by Jim Remley Sell Your Home in Any Market by Jim Remley Connect with Jim: Website LinkedIn Facebook  Instagram  Twitter Connect with The Elite Agent Team: Twitter: @eliteagentmag Facebook:  Elite Agent Website:  EliteAgent.com Show: The Elevate Podcast YouTube: Elite Agent Magazine LinkedIn: Elite Agent Magazine Instagram: @eliteagentmag Pinterest: Elite Agent Magazine For access to Jim Remley’s Action Guide click here Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Tyrone Shum is the host of the popular podcast Property Investory. It is ranked #1 for property podcasts on iTunes Australia with more than 1.2 million downloads since 2017. The podcast shares the latest investor stories, strategies, and examples from Australia’s most innovative property experts. Tyrone has been interviewed across 30 different podcasts around the world, featured on numerous world-class blogs and been invited to speak at many large events. Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER “For me to go from zero to 1.2 million downloads and have thousands and thousands of subscribers on the website and to impact that many people and actually be running a business now as a side hustle, I don’t think I could even imagine that two years ago.” Some of the topics I discussed with Jonathan include: What led to Tyrone starting his hit podcast Property Investory, including how he manages to complete the show alongside his full-time job. His journey into and through investing himself, including buying his first investment property Tyrone’s foray into property development and how he helps connect investors to great deals What the average property investor looks like in 2020 Property investment trends and why property managers who offer greater service and state of the art technology are becoming more popular. Tyrone’s top tips, including why making an action plan is vital to achieving your goals and the best books, podcasts and other resources he recommends you check out. Resources: The Property Investory Podcast with Tyrone Shum Elite Agent Pro Freakonomics (Podcast) How I Built This with Guy Raz (Podcast) From 0 to 130 Properties in 3.5 Years, by Steve McKnight 2020 Vision: Interview with Dean Mackie The Slight Edge, by Jeff Olson (book) Sam Elbanna (Property Investory Podcast episode) Melissa Morgan (Property Investory Podcast episode) Connect with Tyrone: Website LinkedIn Facebook Instagram Twitter Connect with The Elite Agent Team: Twitter: @eliteagentmag Facebook:  Elite Agent Website:  EliteAgent.com Show: The Elevate Podcast YouTube: Elite Agent Magazine LinkedIn: Elite Agent Magazine Instagram: @eliteagentmag Pinterest: Elite Agent Magazine For access to Tyrone Shum’s Action Guide click here Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Family comes first in Darin Butcher’s life.  That includes his wife Renee, their three children and his employees at the Wiseberry Heritage Group. After a 28-year career in the real estate industry there’s not much the affable real estate leader hasn’t experienced. And just as he learned the ropes from his father, his son Toby is now moving up the ranks in the family-orientated business. In this episode of the Leadership Diaries, Darin talks about the cycles of real estate, how to keep team morale up when the market is down and why you need to look after your family, your team and your customers. Want more from this episode? Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber JOIN COMMUNITY (FREE!) BECOME A SUBSCRIBER “You can see a market change on its way – and I’ll talk to our teams about storing – you know I think there’s abundance in the world, but I also do believe you’ve got to put ten per cent away of what you earn into a growth account that’s going to help you through the tough times.” In this episode of The Leadership Diaries, some of the topics I discussed with Darin include: His start in real estate, including being knocked back by his father before joining forces with him. The biggest change he’s seen in his 28-year career, and why technology is no longer something to be feared The ups and downs of the Central Coast market and the keys to surviving a downturn in the market; how to lead your team through adversity. Why they help their team invest in property to build their wealth for the future How Darin balances being a selling principal with listing and selling himself The importance of planning and structuring every day Wiseberry’s ‘customer love program’ and why they hired from outside the industry to fulfil the brand promise of excellent customer service. Work/life balance and how Darin keeps weekends free for his children. The big lessons from his father and Wiseberry Group Leader Thomas Le Hoang Darin’s approach to Social Media with the team for marketing and brand building and why you should experiment (even with Tik-Tok!) The one quirky question Darin asks potential employees in job interviews and how it helps him decide who to hire. Resources: Failing Forward: Turning Mistakes into Stepping Stones for Success by John C. Maxwell Connect with Darin: Website LinkedIn Facebook Instagram Twitter Connect with The Elite Agent Team: Twitter: @eliteagentmag Facebook:  Elite Agent Website:  EliteAgent.com Show: The Elevate Podcast YouTube: Elite Agent Magazine LinkedIn: Elite Agent Magazine Instagram: @eliteagentmag Pinterest: Elite Agent Magazine For access to Darin Butcher’s Action Guide click here Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.