

unbillable hours - a podcast about better professional services marketing
Ash, Flo
So, your job is to market a consultancy?
Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing.
“unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you.
Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you).
Care to give it a try? Then listen in right away - or read a bit more about the project here:
https://unbillable-hrs.com/
Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing.
“unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you.
Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you).
Care to give it a try? Then listen in right away - or read a bit more about the project here:
https://unbillable-hrs.com/
Episodes
Mentioned books

10 snips
Sep 19, 2025 • 39min
C2E20 - Frameworks That Work: Designing Your Consulting IP with Charlotte Crowther
In this engaging discussion, Charlotte Crowther, founder of SignatureFramework.com and a methodology expert, shares her insights on crafting effective signature frameworks that elevate consulting practices. She introduces her three-step approach—codify, visualize, leverage—that helps firms stand out. Charlotte's layered design process addresses common pitfalls and highlights the importance of validation and feedback for successful rollout. Learn how to transform your frameworks from mere slides into powerful systems that drive results!

Sep 12, 2025 • 36min
C2E19 *Replay* Making rain (differently)
Ever heard of "Rainmakers" - the bizdev champions of the services world? HBR published a piece saying their game is changing. Ash and Flo dove in to figure out how, exactly (spoiler: it's related to marketing!)
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Please find the shownotes to this episode at unbillable-hrs.com.

Sep 5, 2025 • 22min
C2E18 - From proposition to thought leadership: How to plan consultancy content
We're back - and start our post-summer show with a deep dive into answers to the dreaded question "What should our consultancy post about?" (or some such): Tune in to hear Flo discuss the best philosophy for thought leadership planning and how to derive content from your value proposition. Enjoy!
Credits
Voices, production, etc. by Ash and Flo
Creative and design advice by @calmar.creativ
Into, outro voiceover for the unbillable hours podcast by @iamthedakota
Music also by @iamthedakota
Shownotes
Check out the upcoming Deltek Webinar feat. Flo here

Jun 27, 2025 • 20min
C2E17 - Everyone Sells: How to build your firm's holistic sales capability
You’ve nailed your value proposition—now what? In this episode, we show how consultancies can embed business development capabilities across the whole firm, turning scattered effort into a coordinated go-to-market machine.
Credits
Voices, production, etc. by Ash and Flo
Creative and design advice by @calmar.creativ
Into, outro voiceover for the unbillable hours podcast by @iamthedakota
Music also by @iamthedakota
Shownotes
No notes for this one!

Jun 20, 2025 • 26min
C2E16 - Why "cold outbound sales" don't work in consulting (and what to reach out instead)
There, we'll say it: "Cold outreach selling" - whether by email, phone, or LinkedIn - doesn't really work in consulting (with a few exceptions perhaps confirming this rule). So... what can you do instead? Ash and Flo share some insights and tips you might want to listen to before sinking another 20k into an outreach effort with no ROI...
Credits
Voices, production, etc. by Ash and Flo
Creative and design advice by @calmar.creativ
Into, outro voiceover for the unbillable hours podcast by @iamthedakota
Music also by @iamthedakota
Shownotes
No notes for this one!

13 snips
Jun 6, 2025 • 36min
C2E15 - AI and advisory - some notes
Dive into the world of AI as the hosts dissect a pivotal report on its impact in consulting. They stress the need for critical thinking over hype, emphasizing the importance of understanding AI trends and the necessity of reskilling. The conversation shifts to the evolving landscape of professional roles, revealing potential job losses and transformations through AI oversight. Managing client expectations is highlighted, urging professionals to focus on strategic outcomes while navigating the complexities of AI implementation in consultancies.

May 23, 2025 • 35min
C2E14 - Acing case study creation
Ah, yes: Case studies - the workhorses of consultancy business development! So important to prove you can deliver your proposition! And yet, often in such sorry, sorry states... (Like, really: Many of them are not exactly great). The team invited Lead Comet's James De Roche to discuss why so many case studies don't work, how to fix them, and much more - listen to their conversation here!
Episode guest
James De Roche, founder, Lead Comet
Credits
Voices, production, etc. by Ash and Flo
Creative and design advice by @calmar.creativ
Into, outro voiceover for the unbillable hours podcast by @iamthedakota
Music also by @iamthedakota
Show notes
Find Lead Comet's website over at: https://leadcometdigital.com/
Follow James on LinkedIn here: https://www.linkedin.com/in/jamesleadcomet/

May 9, 2025 • 24min
C2E13 - "Stacking" propositions for a multi-service firm
Yes, we've explained how to design a value proposition. But what if a single proposition won't cut it - because your firm is large enough to house several practices, multiple service lines, and an even greater number of services? Ash and Flo explain, but want to remind you again here: Multi-propoisition stacking is a tool to facilitate effective strategy in larger firms - it's not your excuse to stay as broad and messy as possible 😉.
Credits
Voices, production, etc. by Matt Hodkinson and the "Consultancy Edge" team
Creative and design advice by @calmar.creativ
Into, outro voiceover for the unbillable hours podcast by @iamthedakota
Music also by @iamthedakota
Show notes
Find all "Consultancy Edge" episodes over at: https://www.thevisibleauthority.com/blog/how-to-structure-multiple-value-propositions-without-losing-your-firms-identity

May 2, 2025 • 26min
C2E12 - Competing (and winning) against bigger firms
Discover how small and mid-sized consultancies can effectively take on larger competitors. The hosts share strategies to de-risk the buying journey and pick smarter battles. They emphasize the power of specificity in addressing client needs, showcasing how unique branding and authenticity can set firms apart. With practical insights on carving out niches, the discussion highlights agility and specialization as critical advantages. Personal anecdotes and humor add a relatable touch, making this a must-listen for those in professional services marketing.

Apr 11, 2025 • 53min
C2E11 - Positioning, productisation and pushing boundaries with Florian Heinrichs (Consultancy Edge re-broadcast)
Surprise episode! For this one, we'll break from our pre-planned curriculum of "how-to" episodes to syndicate a conversation between Total Growth Ownership's Matt Hodkinson and Flo for Matt's "Consultancy Edge" podcast. Listen to the two of them discuss positioning, productisation and pushing boundaries in consulting!
Credits
Voices, production, etc. by Matt Hodkinson and the "Consultancy Edge" team
Creative and design advice by @calmar.creativ
Into, outro voiceover for the unbillable hours podcast by @iamthedakota
Music also by @iamthedakota
Show notes
Find all "Consultancy Edge" episodes over at: https://podcast.totalgrowthownership.com/
Find Matt's LinkedIn at: https://www.linkedin.com/in/matthodkinson/
And do check out Matt's full YouTube channel here: https://www.youtube.com/channel/UCNyv2M0jJ-zAtGzxOgW7cpw