
unbillable hours - a podcast about better professional services marketing
So, your job is to market a consultancy?
Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing.
“unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you.
Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you).
Care to give it a try? Then listen in right away - or read a bit more about the project here:
https://unbillable-hrs.com/
Latest episodes

11 snips
Feb 28, 2025 • 28min
C2E5 - How to refine your firm's value proposition (a crucial step towards strategy!)
Discover the vital steps to refine your firm's value proposition and how it ties into business strategy. Learn about the five essential questions that can shape a compelling promise to clients. The discussion covers defining specialization and avoiding common pitfalls in audience segmentation. Tune in for insights on crafting clear, outcome-focused messaging that resonates with clients' challenges. Elevate your market position and differentiate your firm with expert tips!

9 snips
Feb 21, 2025 • 30min
C2E4 - How to prepare your bizdev strategy
Explore the crucial elements behind successful business development strategies. Discover the dangers of focusing on technical capabilities instead of clear client value propositions. Learn how to transition from traditional sales methods to outcome-oriented approaches that enhance client success. The importance of aligning your strategy with broader business goals is emphasized, along with tips on leveraging AI for improved efficiency. Engage in building a sustainable model that reduces churn and fosters long-term client relationships through valuable content.

Feb 21, 2025 • 3min
*Reupload* C2E3 - What success looks like in bizdev systematization
Struggling to systematize your consulting firm's business development? Dive into insightful discussions on setting effective objectives and success metrics. Learn how benchmarks can guide your strategies amidst challenging growth rates. The hosts keep it light and engaging, making complex concepts accessible and fun. Get ready to transform your business development initiatives!

Feb 14, 2025 • 3min
C2E3 - What success looks like in bizdev systematization
Ready to systematize your consulting firm's business development inititiatives? Well, let's start you off the right way then ... and discuss objectives, metrics and targets (yay!). Listen in to this "monologue" episode to hear Flo explain which benchmarks to pursue with your efforts... he'll keep it light on the math, we promise!
Credits
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Show notes
Link to the SPI research report Flo mentions
A news release by SPI featuring some of the market stats

8 snips
Feb 7, 2025 • 23min
C2E2 - Making the case for systematized business development
Discover how to transform your consultancy's business development approach! The discussion highlights the urgent need for systematic strategies amidst evolving client demands and emerging technologies. Explore the pitfalls of complicated business models and the declining margins in consulting. Learn about shifting from traditional selling to a more outcome-focused method that resonates with clients. It's all about innovative thinking and making your value proposition shine in a competitive landscape!

Jan 31, 2025 • 22min
S33E5 - A new chapter!
A new year, a new chapter for the podcast! Listen to how Ash and Flo will focus the show on "systematizing" business development from now on, and hear them explain the concept and underpinning structure so you can understand what's coming (well' be exploring systematic strategy, client journey, firm story and bizdev systems from here on in... we hope you enjoy it!).
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota

Dec 27, 2024 • 34min
S33E4 - Recapping 2024 (Partnerships edition)
In a year where many consultancies struggled, US martech boutique "Stitch" crushed it. Their secret? Intentionally designing a strategy around a single tech vendor, and then building from there. Stitch CEO Michael Burton is back to share why doubling down on a partnership like this worked, how the tech consulting landscape is shifting, and why 2025 looks even better. Listen in to learn why sometimes "putting all your eggs in one basket" might be smarter than you think.
Episode guest: Michael Burton, Founder and CEO, Stitch.
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com

Nov 29, 2024 • 20min
S33E3 - Copying science
Most consultancies "do marketing" like they think it should be done, which is: as mere promotion. The most successful firms, however, do it differently - and follow a process which, Ash and Flo argue, is much more similar to scientific publishing... Listen in to learn how, why - and why you should consider 'copying science' in this way, too.
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota

Nov 17, 2024 • 28min
S33E2 - Regarding AI
Did "Gen AI" just create a "leopards-eat-my-face" moment in consulting? Ash and Flo aren't entirely sure yet... but they're certain the technology - with all its current issues - has started to impact the industry. Listen in on their discussion how firms and their marketers should respond:
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota

Nov 1, 2024 • 32min
S33E1 - Researching consulting
It’s that time of year when consulting firms pull out their crystal balls to forecast the future. But we’re turning the spotlight back on them. Austin McNair from Hinge gives us a sneak peek into their upcoming research on high-growth consulting firms. Curious about what makes firms thrive or want our wild predictions? Tune in and get ahead of Hinge’s newest insights.
P.S.: Please participate in their survey to indirectly tell us where we have it all wrong ;) - https://hingemarketing.com/unbillable
Episode guest: Austin McNair, marketing lead, Hinge
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.