

The Glossy Podcast
Glossy
The Glossy Podcast is a weekly show on the impact of technology on the fashion and luxury industries with the people making change happen.
Episodes
Mentioned books

May 29, 2024 • 36min
CEO Kruti Patel Goyal on bringing Depop to 'a bigger, broader audience in more places’
With "it" girls including Sabrina Carpenter recently sporting Depop finds to major events, the peer-to-peer resale e-tailer is decidedly having a moment — but its growth hasn't been sudden. According to the 13-year-old company, which was acquired by Etsy in 2021, its registered user base grew 17% to 35 million in 2023. The year prior, Kruti Patel Goyal joined the company as CEO, moving over from its parent company."I spent over 11 years of my career at Etsy. I started in 2011 when the company was much smaller and private. And over the years, I worked my way around and through the business. … I got to learn the marketplace inside and out," Patel Goyal said on the Glossy Podcast. "About a year and a half after the acquisition, I was asked to come over and run Depop after the former CEO decided to step down. Looking back, it makes sense why my background was such a good fit for Depop."Along with Patel Goyal’s expertise, Depop has recently benefited from Gen Z’s conscientious shopping habits. “This current young generation cares more than any generation before them about the impact of their choices on the world around them,” Patel Goyal said. “That's a big factor in what's driving resale.” Also on the podcast, Patel Goyal discussed Depop’s valuable Gen-Z shopper base and strong community, and its plan to continue to stand out as resale booms.

May 24, 2024 • 23min
Week in Review: Mara Hoffman, Ted Baker and the Global Fashion Summit
This podcast explores the closure of Mara Hoffman and Ted Baker's North American stores, the challenges of sustainability in the fashion industry, and insights from the Global Fashion Summit. They discuss the struggles of Ted Baker, brand identity importance, and potential turnarounds for fashion brands in a tough market climate. Reflections on the Global Fashion Summit anniversary emphasize the need for concrete action in sustainability efforts.

May 22, 2024 • 47min
Fashionphile's Ben Hemminger: 'We don't desire to be in every single channel'
As the co-founder and CEO of 20-year-old luxury fashion resale company Fashionphile, Ben Hemminger has seen the business from its early-stage scrappiness to clearing the $400 million in revenue mark in 2021.Hemminger told Glossy that the company has been profitable since its inception, and resale's growing popularity has undoubtedly helped. According to Statista, the global secondhand market will be worth at least $100 billion by 2026.With new-to-market competitors cashing in on consumers' increased demand for resale accessories and apparel, Fashionphile is now shifting its focus to acquire new customers and maintain relevancy in the marketplace. Last year, the company announced the acquisition of Canadian-based resale company LXRandCo, Inc., and in March, it purchased the assets of wholesale distributor Two Authenticators Inc. Both moves signal Fashionphile's new focus on B2B wholesale.On this week’s episode of the Glossy Podcast, Ben Hemminger discusses how Fashionphile is evolving its business model to compete with new competitors and what the recent acquisitions mean for the company's future.

May 17, 2024 • 28min
Week in Review: De Beers's future, the Victoria's Secret fashion show, abuse allegations against Shein
On the Glossy Week in Review podcast, senior fashion reporter Danny Parisi and international reporter Zofia Zwieglinska break down some of the biggest fashion news of the week.This week, we talk about the possibility that De Beers’s parent company may spin it out into an independent company, the return of the Victoria’s Secret Fashion Show and the continued allegations of abuse at Shein.

May 15, 2024 • 37min
Lululemon vets on launching Left On Friday: 'We were able to go so far so fast'
On the week’s episode of the Glossy Podcast, Shannon Savage and Laura Low Ah Kee discuss how their long careers at Lululemon led to the launch of their now 6-year-old premium active swimwear brand, Left On Friday. Savage and Low Ah Kee originally bootstrapped the business, which has remained on a growth trajectory and is profitable. And they’re hopeful that their marketing plans for 2024 will fuel even greater brand growth. For starters, Left On Friday will have a strong presence at the Summer Olympics as the outfitter of the Team Canada Beach Volleyball team.

May 10, 2024 • 22min
Week in Review: Met Gala edition
On the Glossy Week in Review podcast, senior fashion reporter Danny Parisi and editor-in-chief Jill Manoff break down some of the biggest fashion news of the week.This week is all about the Met Gala. The event on Monday proved a big marketing moment for luxury brands like Loewe, as well as a surprising number of mass-market brands including H&M and Gap. We discuss the most interesting looks, the trends that the Met Gala foreshadows and the narrowly averted Condé Nast strike that would have disrupted the night.

May 8, 2024 • 39min
Esprit’s Scott Lux: ‘At the end of the day, the product and customer have to be the heroes’
Global evp of e-commerce at Esprit, Scott Lux, discusses the brand's comeback in the U.S. market, highlighting strategies to engage target customers and enable seamless shopping experiences. Lux emphasizes the challenges of retail and e-commerce, the evolution of digital commerce, customer segmentation, market challenges across regions, retail innovation, data privacy, and future plans for technological advancements at Esprit.

May 3, 2024 • 25min
Week in Review: AI regulation, LVMH's Marc Jacobs plans, the growth of TikTok Shop
This podcast delves into the risks of unregulated AI, the possibility of LVMH selling Marc Jacobs, and the booming TikTok Shop. Topics range from AI replicas of celebrities to the ethical dilemmas of AI integration in customer interactions, and the rise of TikTok Shop as a major e-commerce platform.

May 1, 2024 • 42min
Carolina Herrera's Wes Gordon: Department stores aren't the only important sales channel anymore
Before taking the reins as creative director of Carolina Herrera in 2018, Wes Gordon had been immersed in the world of high fashion by running his own label and going to school at Central Saint Martins. After graduating, he launched his eponymous label in 2009 and quickly garnered attention for his sophisticated and vibrant aesthetic, which blends modern sensibilities with timeless elegance. Since stepping into his role at Carolina Herrera, Wes Gordon has been credited with infusing the brand with a fresh, exuberant spirit while also honoring the opulent and refined legacy of the founder, Mrs. Herrera. His collections are celebrated for their dynamic use of color, meticulous craftsmanship and playful yet sophisticated aesthetic. Under his creative guidance, the brand has continued to captivate a global audience, expand to new markets and grow its e-commerce reach. Carolina Herrera is opening multiple stores in the next couple of months, with its most recent opening being in Palm Beach. The brand is owned by Spanish conglomerate Puig, which also owns Paco Rabanne, Dries Van Noten and Jean Paul Gaultier.This week's Glossy Podcast explores Carolina Herrera's Puig ownership, Gordon's challenges while taking over Herrera's role and the the brand's Met Gala plans this year.

Apr 26, 2024 • 24min
Week in Review: Matches Fashion, luxury's China slowdown, the TikTok ban
This podcast discusses the collapse of luxury e-commerce companies like Matches Fashion, the slowdown in luxury spending in China, and the potential impacts of the TikTok ban on fashion brands. Insights into owner Mike Ashley's business practices, challenges faced by luxury brands in China, and the shift towards direct-to-consumer strategies are also explored.