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Giant Robots Smashing Into Other Giant Robots

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Apr 5, 2017 • 30min

234: Secret Features

On FormKeep, Ben implements custom redirects on form submissions and starts a test to remove up-front credit card collection, as well as discusses evaluation of feature requests. On Drip, Derrick walks through the app with new devs, considers on-boarding automation, and continues his refactoring project. Upcase FormKeep thoughtbot Laptop Setup Script Therapeutic Refactoring Rack::Attack Thank you to our sponsor this week, FreshBooksSupport Giant Robots Smashing Into Other Giant Robots
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Mar 27, 2017 • 28min

233: Insert Mode is the Worst Mode

Derrick welcomes new Javascript and Rails developers to Drip. Ben prepares a content deal and interviews a Content Manager for Upcase, discusses the benefits and methodology to Vim proficiency, works on an integration with Wistia, and ponders growing / selling apps. Upcase FormKeep How to Find Your Genius Zone- Laura Garnett Surviving Your First Week in Vim Wistia Startups For the Rest of Us What It's Like Buying a $128k Side Project Thank you to our sponsor this week, FreshBooksSupport Giant Robots Smashing Into Other Giant Robots
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Mar 22, 2017 • 27min

232: Don't Be Boring

As Ben and Derrick prepare their talks for MicroConf, Ben shares his tips and habits for talk preparation and public speaking. Upcase FormKeep Ben's Pre-Talk Checklist How to Talk to Developers Thank you to our sponsor this week, FreshBooksSupport Giant Robots Smashing Into Other Giant Robots
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Mar 14, 2017 • 33min

231: Who Likes Using Ugly Software?

Ben & Derrick reflect on the S3 outage and how it affected their services, and muse on managing user perceptions. Derrick submits a talk to MicroConf on what it means to be "customer driven", and begins a refactoring effort to rework Drip's integration system. On Upcase, Ben integrates a referral widget, and enables subscription pausing, while on FormKeep he fixes a trial plan selection bug. Upcase FormKeep AWS S3 Disruption Postmortem The Netflix Simian Army Chaos Monkey Octopus Gem MicroConf Referral SaaSquatch Thank you to our sponsor this week, FreshBooksSupport Giant Robots Smashing Into Other Giant Robots
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Mar 6, 2017 • 33min

230: Sales Through Education (Anna Jacobsen)

Ben & Derrick welcome Anna Jacobsen, Education Director at Drip, to discuss customer demos / onboarding, sales and retention strategies, customer success, and best practices within Drip. Upcase FormKeep Drip Drip Certification Course Lessons Learned From a Year of Product Demos at Drip- Anna Jacobsen @ MicroConf Rob Walling on Giant Robots Calendly 59 Days of Code Hashtag Fresno Anna on Twitter Thank you to our sponsor this week, FreshBooksSupport Giant Robots Smashing Into Other Giant Robots
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Feb 27, 2017 • 34min

229: We Need More Counters

On FormKeep, Ben runs an A/B test on trial length and adds a short onboarding survey, meanwhile wrapping up team signups and working on a content licensing deal for Upcase. Derrick reports back from his machine learning class, and discusses an issue in quality assurance testing. Upcase FormKeep Account Details MicroConf: Starter Edition Jason Cohen - Designing the Ideal Bootstrapped Business: MicroConf Talk Stripe Radar Support Giant Robots Smashing Into Other Giant Robots
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Feb 20, 2017 • 25min

228: Start in Beginner Mode

Derrick travels to Portland to visit fellow bootstrapper friends, Ben recounts his recent conference travel, and a discussion of their most pivotal hires as well as account rescue techniques. Upcase FormKeep Big Snow Tiny Conf The Startup Echo Chamber is Making You Deaf Lessons Learned From a Year of Product Demos at Drip- Anna Jacobsen @ MicroConf Support Giant Robots Smashing Into Other Giant Robots
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Feb 13, 2017 • 30min

227: We Don't Do Fractional Pennies

Derrick celebrates a great shipping week, completing both 'live segments' and a Drip certification course. Ben recounts the rollout & results of the Upcase + Tapas promotion, and reflects on its successes and possible pitfalls. Upcase FormKeep Efficiency Starts With a Haircut Shipping Hat Fire Cider Drip Certification Course Upcase + Ruby Tapas Support Giant Robots Smashing Into Other Giant Robots
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Feb 6, 2017 • 23min

226: There Are So Many Edge-Cases

Ben presses to meet the Upcase & Tapas launch deadline, and shares some lessons learned from its preparation, promotion, and launch. On Drip, Derrick rolls out more UI updates, is looking to hire JavaScript and Rails engineers, and details his hiring & interview process. Upcase FormKeep Upcase & Tapas ConversionCast Support Giant Robots Smashing Into Other Giant Robots
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Jan 30, 2017 • 32min

225: Abuse the Sunk-Cost Fallacy

Ben halts the search for a marketer to instead hire a sales consultant and focus on growth himself, and announces a collaboration with Ruby Tapas. Derrick enrolls in a machine learning class, and contemplates Drip team & work structure. Upcase FormKeep What My Calendar Looks Like- Jason Fried Upcase + Tapas Promo Ruby Tapas Mastering Product Launches How We Structure Our Work and Teams at Basecamp Wistia Machine Learning Class Thank you to our sponsor this week Mobile Dev + Test Conference from TechwellSupport Giant Robots Smashing Into Other Giant Robots

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