
Giant Robots Smashing Into Other Giant Robots
A podcast about the design, development, and business of great software. Each week thoughtbot is joined by the people who build and nurture the products we love.
Latest episodes

Apr 5, 2017 • 30min
234: Secret Features
On FormKeep, Ben implements custom redirects on form submissions and starts a test to remove up-front credit card collection, as well as discusses evaluation of feature requests. On Drip, Derrick walks through the app with new devs, considers on-boarding automation, and continues his refactoring project.
Upcase
FormKeep
thoughtbot Laptop Setup Script
Therapeutic Refactoring
Rack::Attack
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Mar 27, 2017 • 28min
233: Insert Mode is the Worst Mode
Derrick welcomes new Javascript and Rails developers to Drip. Ben prepares a content deal and interviews a Content Manager for Upcase, discusses the benefits and methodology to Vim proficiency, works on an integration with Wistia, and ponders growing / selling apps.
Upcase
FormKeep
How to Find Your Genius Zone- Laura Garnett
Surviving Your First Week in Vim
Wistia
Startups For the Rest of Us
What It's Like Buying a $128k Side Project
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Mar 22, 2017 • 27min
232: Don't Be Boring
As Ben and Derrick prepare their talks for MicroConf, Ben shares his tips and habits for talk preparation and public speaking.
Upcase
FormKeep
Ben's Pre-Talk Checklist
How to Talk to Developers
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Mar 14, 2017 • 33min
231: Who Likes Using Ugly Software?
Ben & Derrick reflect on the S3 outage and how it affected their services, and muse on managing user perceptions. Derrick submits a talk to MicroConf on what it means to be "customer driven", and begins a refactoring effort to rework Drip's integration system. On Upcase, Ben integrates a referral widget, and enables subscription pausing, while on FormKeep he fixes a trial plan selection bug.
Upcase
FormKeep
AWS S3 Disruption Postmortem
The Netflix Simian Army
Chaos Monkey
Octopus Gem
MicroConf
Referral SaaSquatch
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Mar 6, 2017 • 33min
230: Sales Through Education (Anna Jacobsen)
Ben & Derrick welcome Anna Jacobsen, Education Director at Drip, to discuss customer demos / onboarding, sales and retention strategies, customer success, and best practices within Drip.
Upcase
FormKeep
Drip
Drip Certification Course
Lessons Learned From a Year of Product Demos at Drip- Anna Jacobsen @ MicroConf
Rob Walling on Giant Robots
Calendly
59 Days of Code
Hashtag Fresno
Anna on Twitter
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Feb 27, 2017 • 34min
229: We Need More Counters
On FormKeep, Ben runs an A/B test on trial length and adds a short onboarding survey, meanwhile wrapping up team signups and working on a content licensing deal for Upcase. Derrick reports back from his machine learning class, and discusses an issue in quality assurance testing.
Upcase
FormKeep
Account Details
MicroConf: Starter Edition
Jason Cohen - Designing the Ideal Bootstrapped Business: MicroConf Talk
Stripe Radar
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Feb 20, 2017 • 25min
228: Start in Beginner Mode
Derrick travels to Portland to visit fellow bootstrapper friends, Ben recounts his recent conference travel, and a discussion of their most pivotal hires as well as account rescue techniques.
Upcase
FormKeep
Big Snow Tiny Conf
The Startup Echo Chamber is Making You Deaf
Lessons Learned From a Year of Product Demos at Drip- Anna Jacobsen @ MicroConf
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Feb 13, 2017 • 30min
227: We Don't Do Fractional Pennies
Derrick celebrates a great shipping week, completing both 'live segments' and a Drip certification course. Ben recounts the rollout & results of the Upcase + Tapas promotion, and reflects on its successes and possible pitfalls.
Upcase
FormKeep
Efficiency Starts With a Haircut
Shipping Hat
Fire Cider
Drip Certification Course
Upcase + Ruby Tapas
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Feb 6, 2017 • 23min
226: There Are So Many Edge-Cases
Ben presses to meet the Upcase & Tapas launch deadline, and shares some lessons learned from its preparation, promotion, and launch. On Drip, Derrick rolls out more UI updates, is looking to hire JavaScript and Rails engineers, and details his hiring & interview process.
Upcase
FormKeep
Upcase & Tapas
ConversionCast
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Jan 30, 2017 • 32min
225: Abuse the Sunk-Cost Fallacy
Ben halts the search for a marketer to instead hire a sales consultant and focus on growth himself, and announces a collaboration with Ruby Tapas. Derrick enrolls in a machine learning class, and contemplates Drip team & work structure.
Upcase
FormKeep
What My Calendar Looks Like- Jason Fried
Upcase + Tapas Promo
Ruby Tapas
Mastering Product Launches
How We Structure Our Work and Teams at Basecamp
Wistia
Machine Learning Class
Thank you to our sponsor this week Mobile Dev + Test Conference from TechwellSupport Giant Robots Smashing Into Other Giant Robots