

Property Management Frame Breakers
Vendoroo
The Property Management Frame Breakers podcast is about showcasing the innovators who are reshaping property management. It profiles leaders who have "broken the frame" by rethinking traditional practices and excelling with bold, unconventional strategies.
Episodes
Mentioned books

Feb 5, 2025 • 60min
Ep 3 | The (Shockingly Simple) Podcasting Formula For Property Managers That Made Mark Ainley A Legend In His Market
Imagine selling shoes with your face on them—not because you’re a celebrity, but because you’re that beloved in your market. That's a frame breaking idea for property managers... and THAT is exactly what Mark Ainley has done with his podcast. As the co-founder of GC Realty & Development and one of the voices behind the Straight Up Chicago Investor Podcast, Mark has built more than a thriving property management business—he’s created a community.In this episode, host Pablo Gonzalez digs into Mark’s secret sauce: how a local podcast turned GC Realty & Development into a go-to authority for Chicago investors. Mark shares actionable tips on using content to build trust, drive referrals, and dominate your market.Here’s what you’ll learn:- The ultimate networking hack: How starting a podcast can turn local influencers and potential clients into collaborators—and fans.- Content lanes that work: The three types of episodes every property management podcast needs to stay engaging and valuable.- Monetizing your content: How Mark turned his podcast into a profit center by partnering with lenders, attorneys, and more.- Community building: From exclusive Facebook groups to sold-out live events, discover how Mark’s podcast became a movement.Mark also explains why co-creating content is “the new golf” and reveals his favorite tools and workflows for turning a simple conversation into endless, evergreen content. Whether you’re a seasoned property manager or just exploring content marketing, this episode is packed with ideas to help you stand out in your market.🔗 Listen now to learn how Mark went from managing doors to managing a movement—and how you can too.🌟 Stay Connected with Mark and Vendoroo: Connect with Mark on Linkedin🎙️ Connect with Pablo Gonzalez on LinkedIn🤝 Connect with Reza Kesh on LinkedIn💼 Follow Vendoroo on LinkedIn🌐 Visit Vendoroo's Website Chapters:00:00 Introduction to Mark Ainley and His Podcast02:36 The Power of Local Market Podcasts04:27 Building Relationships Through Podcasting10:55 Monetizing the Podcast17:30 Content Strategy and Guest Selection26:49 Podcast Production and Distribution28:35 Reflecting on Initial Success and Growth29:50 Building a Community and Engaging Listeners32:23 Leveraging Lead Magnets and Networking40:16 AI in Property Management48:17 Future of Property Management and AI53:37 Final Thoughts and Industry Insights

Jan 29, 2025 • 58min
Ep 2 | Radical Ownership of the Outcome: Mark Brower's Strategy To Transformational Property Management
What does it take to truly succeed in property management? According to Mark Brower, it starts with one bold philosophy: own the outcome.In this episode of Property Management Frame Breakers, host Pablo Gonzalez sits down with Mark Brower, founder of Mark Brower Properties, to unpack the leadership mindset that’s transforming property management. Mark’s “own the outcome” approach isn’t just about taking responsibility—it’s about building trust, setting high standards, and delivering unmatched value to clients, residents, and teams alike.Mark shares how this philosophy has shaped his business, helped him recruit and retain A-players, and positioned his company to thrive in a rapidly changing industry. Along the way, they explore:- Extreme ownership: Why leaders who take responsibility for everything build trust and influence.- Recruiting and retaining top talent: How ownership and agency attract A-players.- Setting expectations: Why controlling the frame with owners is the key to long-term partnerships.- The role of AI: How tools like Vendoroo free up time to focus on what truly matters—relationships and trust.Mark’s vision for the future of property management is bold, practical, and rooted in the belief that doing hard things—like owning the outcome—leads to long-term success.🔗 Listen now to discover why “owning the outcome” is the ultimate leadership mindset and how it’s reshaping the industry.🌟 Stay Connected with Mark and Vendoroo:🤝 Connect with Mark Brower on Linkedin 🎙️ Connect with Pablo Gonzalez on LinkedIn 🤝 Connect with Reza Kesh on LinkedIn💼 Follow Vendoroo on LinkedIn 🌐 Visit Vendoroo's Website Chapters:00:00 Introduction to Radical Ownership3:38 Extreme Ownership and Leadership10:58 Value Creation and Business Vision22:25 Owning the Outcome in Property Management23:44 Challenges in Scaling and Proactive Management24:28 The Power of Confidence and High Standards25:40 The Importance of Consistency and Trust26:25 High Standards for Clients and Owners29:22 Support Pillars for Successful Property Management32:53 The Role of Expertise and Confidence39:28 Transforming Owners into Business-Minded Partners48:47 The Future of Property Management and AI54:03 Balancing Standardization and Personalization54:47 Final Thoughts and Reflections

Jan 22, 2025 • 57min
Ep 1 | When Will AI Actually Replace Employees? w/ Reza Kesh, CEO of Vendoroo
AI is no longer just hype—it’s a seismic shift. But let’s get real: When will AI actually replace employees? And what does this mean for property management?In this premiere episode of Property Management Frame Breakers, host Pablo Gonzalez sits down with Reza Kesh, Harvard PhD, serial entrepreneur, and CEO of Vendoroo. Together, they unpack how AI can solve the industry’s toughest challenges and why it’s less about replacing jobs—and more about replacing problems.Reza shares his journey from growing up watching his father struggle with maintenance to building a $100M business and leading Vendoroo’s mission to reshape property management. Along the way, they explore:- Why agentic AI is the future: It’s not just about tools—it’s about AI that owns outcomes.- How AI will empower A-players and replace B-players: Adapt or fall behind.- The human side of AI: Building AI that feels like a partner, not a robot.- The future of the industry: Why property managers must evolve to thrive in a world reshaped by Wall Street, generational wealth transfer, and rising expectations.Reza puts it best: “AI isn’t about replacing jobs—it’s about replacing problems.”Whether you’re an industry veteran or an ambitious newcomer, this episode will challenge how you see the future of property management—and your role in it.🔗 Listen now to discover why Vendoroo is leading the AI revolution—and how the best employees of the future may not even be human.🌟 Stay Connected with Us: 🤝 Connect with Reza Kesh on LinkedIn 🎙️ Connect with Pablo Gonzalez on LinkedIn 💼 Follow Vendoroo on LinkedIn 🌐 Visit Vendoroo's WebsiteChapters:00:00:00 Introduction to Frame Breakers Podcast00:02:18 The Journey to Vendoroo00:03:48 Diving into AI00:04:39 Generative vs. Agentic AI00:06:02 Challenges in AI Development00:10:11 Human-Centric AI00:12:19 AI in Property Management00:19:12 Building Effective AI Solutions00:30:37 Conclusion and Future Outlook00:30:38 The Greatest Assemblage of Talent00:36:46 From Ego-Driven to Mission-Driven00:39:29 The Pain of Growth and Self-Awareness00:40:48 Building Meaningful Relationships00:44:27 The Philosophy of Immersion00:47:04 Opportunism and Vision in Property Management00:52:53 The Future of Property Management

Jan 6, 2025 • 3min
Property Management Frame Breakers Teaser
The property management industry is at a crossroads. Wall Street, Silicon Valley, generational wealth transfers, and AI are reshaping everything we know about managing single-family homes. In this teaser episode of Property Management Frame Breakers, host Pablo Gonzalez introduces the forces driving massive change and highlights the innovators breaking the mold. Join us on this journey to uncover the future of property management and hear the stories of those already redefining the game.


