The Learning & Development Podcast

David James
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Aug 4, 2025 • 50min

Making Sense of the Learning Technology Market with Becky Willis

In this episode, Becky Willis joins David to explore the increasingly crowded world of learning platforms—from the evolution of LXPs to the challenge of aligning stakeholders with vastly different needs. Together, they tackle what’s hot (and what’s not) in the market right now, why so many organisations are still unhappy with their chosen platforms, and how L&D teams can start with strategy, not software. Becky also shares her insights on building tech ecosystems that support collaborative learning, the realistic role of AI in platforms, and what impact should really look like. If you’re rethinking your learning tech stack for 2025—or wondering how to finally make yours work—this episode is essential listening. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model KEY TAKEAWAYS Choose learning technologies that deliver real impact, not just content Outdated LMS seriously hinders growth. Invest in modern digital learning platforms that offer a mix of capabilities, with a focus on skills, social networking, groups, chat bots and AI-powered personalization. You to be able to easily access and analyse your data, including how people are using the platform. Get the buy-in of stakeholders. You need a clear organizational strategy to guide your purchasing decision. The tech has to be user-friendly. Focus on organisational outcomes rather than platform features. BEST MOMENTS "Do you want a dinosaur to run your system on? Or a race car?" “It's not about course management, it's about strategy. It's about achieving your goals, it´s about business impact." "It has AI at its core; it's not AI that's been bolted on." "We have to come up with better answers and have a better conversation than we're having." Becky Willis Becky Willis is a founder and chief learning officer at Tractus Learning. She helps guide Tractus customers to implement successful digital learning. She is also the founder of WillLearn Consulting, where she helps companies plan, design, and develop high-performance digital learning ecosystems. Previously, she was the vice president of engagement at EdCast and led learning innovation at Hewlett Packard. LinkedIn: https://www.linkedin.com/in/beckywillis/ Website: https://tractuslearning.com/ VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. CONTACT METHOD Twitter:  https://twitter.com/davidinlearning LinkedIn: https://www.linkedin.com/in/davidjameslinkedin L&D Collective: https://360learning.com/the-l-and-d-collective Blog: https://360learning.com/blog L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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Jul 21, 2025 • 44min

Driving Business Impact with Talent Development at Scale With Martha Soehren

Martha Soehren, former Chief Talent Development Officer at Comcast Cable, brings rich experience in instructional design and workforce planning. She discusses how her team achieved measurable business impact by aligning with strategic priorities and building trusted relationships. With insights on data-driven storytelling and effective governance, she highlights the importance of securing executive support for L&D initiatives. Martha emphasizes mentoring and succession planning as vital components in elevating organizational talent development.
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7 snips
Jul 7, 2025 • 52min

The L&D Podcast Experience, Live! – Rethinking L&D, Performance, and the Power of AI With Laura Overton, Donald Clark, and Gemma Paterson

Join industry leaders Donald Clark, a learning tech entrepreneur advocating for AI in education; Laura Overton, an award-winning L&D analyst; and Gemma Paterson, a culture innovation expert, as they challenge the future of workplace learning. They discuss the potential rebranding of L&D, the shift towards performance-focused strategies, and how AI can enhance organizational productivity. The conversation is packed with real-life examples and bold ideas, urging L&D professionals to prioritize intentional impact, meaningful changes, and brave conversations.
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Jun 23, 2025 • 43min

Reinventing L&D for Long-Term Impact with Avinash Chandarana

Avinash Chadarana, Global Learning & Development Director at MCI Group, brings over 25 years of experience in shaping workplace learning. He discusses how to continuously innovate L&D while managing remote teams and overcoming challenges, like budget cuts and the pandemic. Avinash emphasizes the importance of aligning training with business outcomes and encourages fostering an intrapreneurial culture. He also explores the transformative role of AI in modern learning, advocating for a focus on outcomes rather than hours logged.
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Jun 9, 2025 • 41min

Rethinking L&D: Why Accomplishments Matter More Than Behaviours With Carl Binder

Carl Binder, a leading expert in performance improvement and founder of The Performance Thinking Network, challenges the traditional focus of Learning & Development on behavior change. He advocates for prioritizing measurable accomplishments that directly impact business outcomes. Binder shares practical strategies for effective onboarding and emphasizes the importance of managerial alignment in achieving performance goals. By shifting the focus from competency models to real work outputs, L&D can become more impactful and measurable, transforming organizational effectiveness.
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May 26, 2025 • 30min

Hope Isn’t a Plan: Building a Progressive L&D Strategy with Dani Johnson

Traditional L&D strategies rely too much on hope. Hope that training will stick, hope that stakeholders will engage, and hope that impact will follow. But as Dani Johnson of RedThread Research explains in this episode, hope isn’t a plan. Drawing on insights from the latest report, Dani outlines why L&D’s influence in strategic business discussions is declining - and what leaders must do to reverse the trend. She breaks down the five essential elements of a progressive L&D strategy, from organisational alignment and stakeholder engagement to tech, data, and operational discipline. Dani also explores the tension between consistency and adaptability, how to move beyond training requests to real business conversations, and why outdated approaches to learning persist despite their lack of impact. For L&D professionals ready to move from reactive to strategic, this episode offers a clear, research-backed blueprint for building a modern, credible, and business-aligned L&D function. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model KEY TAKEAWAYS Hope is not a strategy – intentionality is essential.  Don´t just drift, create a business need driven strategy, follow it and measure progress. Dani´s study shows that L&D is increasingly losing strategic influence. L&D needs to shift from being order-takers to being business partners. Get out from behind your desk. Use the same language as stakeholders.  L&D needs to provide stability but also be flexible enough to quickly meet emerging needs. Tech and data are strategic levers, not just tools. Buy the right tech. BEST MOMENTS "What has gotten us here is not going to get us into the future." "Be intentional about making that strategy and then delivering on that strategy." "It is time to quit looking at old models and traditional ways of doing things." "We are here for a planned, demonstrable impact." "Two big things are driving this integration of technology and data: the first is skills... the second is AI." Dani Johnson Bio Dani is Co-founder and Principal Analyst at RedThread Research, where she explores the intersection of people, practices, and technology.  Prior to RedThread, Dani led the Learning and Career research practice at Bersin, Deloitte. Her work has appeared in publications like The Wall Street Journal, CLO Magazine, Employment Relations and HR Magazine.  Dani holds an MBA and dual degrees in Mechanical Engineering from Brigham Young University.  RedThread is known for its bold, unbiased research on topics like DEIB, learning, performance, and people analytics—helping leaders rethink how work gets done. You can follow or contact Dani at: LinkedIn: https://www.linkedin.com/in/dani-johnson/ Direct link to infographic: https://members.redthreadresearch.com/posts/infographic-the-building-blocks-of-a-future-ready-ld-strategy (free membership required) - Membership Link: https://redthreadresearch.com/pricing VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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May 12, 2025 • 50min

The L&D Maturity Model: David James in the Hot Seat

In this engaging conversation, John Helmer, a writer and podcaster specialized in learning strategies, interviews David James about the innovative L&D Maturity Model. They tackle why the industry needs this new model and its unique collaborative development. John probes into how L&D should proactively align with business needs and the transformative potential of anticipating future demands. The duo also highlights the importance of shifting focus from mere learning delivery to actual performance enhancement and overcoming resistance from stakeholders.
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Apr 28, 2025 • 49min

Live from New York: Leading L&D for Impact with Julianne Gill

In this engaging discussion, Julianne Gill, Director of Learning & Development at Smile Brands, shares her journey from clinical work to transforming L&D. She emphasizes the importance of aligning training with organizational goals and utilizing feedback to drive improvements. Collaborative learning is spotlighted, particularly the role of subject matter experts in developing impactful training. Julianne also advocates for a strategic approach to measuring L&D outcomes, shifting perceptions of the department from a cost center to a value driver.
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23 snips
Apr 14, 2025 • 49min

The Great Reset: Unlocking the Power of Organisational Learning With Nigel Paine

Nigel Paine, a thought leader in L&D and author of 'The Great Reset', discusses revolutionary ideas for transforming organizational learning. He emphasizes shifting from individualistic to collective intelligence, creating cultures of trust, and aligning L&D with strategic goals. Nigel also dives into the impact of generative AI on learning processes, advocating for its role in enhancing engagement and productivity. He offers practical steps for organizations looking to reset their learning culture, maximizing impact while fostering collaboration and innovation.
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28 snips
Mar 31, 2025 • 59min

Designing Learning for Impact with Julie Dirksen

Julie Dirksen, an expert in instructional design and learning science, sheds light on creating impactful learning experiences. She discusses why many training programs fail to drive behavior change and the importance of identifying the real issues at hand. Julie emphasizes the significance of context and immediate needs in motivating learners and critiques traditional methods. She also shares innovative strategies for effective learning design and explores the role of AI in enhancing employee engagement in hybrid work environments.

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