The Learning & Development Podcast

L&D Detective Kit For Investigating Performance Impact With Kevin M Yates

13 snips
Sep 15, 2025
Kevin M. Yates, the L&D Detective®, shares his expertise on measuring Learning and Development impact. He emphasizes that traditional metrics fall short, urging L&D to focus on collective performance rather than isolated data. Yates introduces his Workplace Performance Investigation Framework, detailing 12 key questions to uncover true training needs. He advocates for a village mindset and collaboration across teams to enhance measurement strategies. This insightful discussion underscores the need for L&D to evolve as 'impact investigators' to align with business outcomes.
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INSIGHT

Measure The Village Not Just Training

  • Kevin reframes impact as the collective contribution of many teams, not just L&D alone.
  • Measuring the village makes impact assessment clearer and more practical than isolating training.
ADVICE

Stop Relying On LMS Data

  • Avoid relying on LMS completions and satisfaction as proof of impact because they are easy but weak signals.
  • Seek business and human performance data that directly tie to workplace outcomes instead.
INSIGHT

Business And Human Contributors Together

  • Performance emerges from business contributors and human contributors working together.
  • L&D must see itself as one ingredient among many that jointly produce business results.
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