The Learning & Development Podcast

L&D Order Taker No More with Jess Almlie

5 snips
Sep 29, 2025
In this engaging discussion, Jess Almlie, a seasoned L&D leader and author of 'L&D Order Taker No More', draws on her over 20 years of experience to help L&D teams elevate their roles. She tackles the pitfalls of being reactive, emphasizing the need for strategic partnership over mere content creation. Jess introduces valuable tools like the 'Order Taker Assessment' and shares insights on navigating organizational politics while building trust. Listeners gain actionable advice to transform their approach and drive meaningful organizational impact.
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ANECDOTE

Career Sparked By Frustration With Training

  • Jess Almlie described her L&D career from McDonald's crew trainer to VP of learning and then consultant.
  • She left corporate to help teams become more strategic after seeing training alone didn't solve business problems.
INSIGHT

Product Quality Alone Fails At Scale

  • Perfecting learning products isn't enough when outcomes don't change at scale.
  • Jess combined methods from performance consulting, sales and project management to drive business impact.
INSIGHT

Legacy Mindset Fuels The Order-Taker Trap

  • Legacy mindsets cause stakeholders to default to training as the answer.
  • L&D reinforces that expectation by consistently saying yes and delivering courses.
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