
HBS Managing the Future of Work
Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.
Latest episodes

Jul 26, 2023 • 31min
Resilient Coders' formula for a diverse tech workforce
How durable are tech sector diversity commitments in a down cycle? Solid skills, supportive networks, and employer engagement can make the difference for workers from traditionally excluded groups. Resilient Coders Executive Director Ayanna Lott-Pollard on how it takes a multifaceted coding boot camp to build a solid career foundation.

Jul 12, 2023 • 26min
How SkillUp signposts pathways to good jobs
Connecting non-college graduates from underserved communities to job and career opportunities is an inexact science. SkillUp Coalition CEO Steve Lee on identifying effective training programs and presenting them direct-to-worker.

Jun 28, 2023 • 37min
Volvo Cars retools its talent strategy for an EV future
The shift to electric vehicle production means revamping jobs throughout the organization. Chief People Officer Hanna Fager explains the process, from lining up skills to maintaining an inclusive corporate culture.

Jun 14, 2023 • 28min
Harvard’s Project on Workforce: Charting college’s employment pathways
Professor David Deming of the Harvard Kennedy School, co-director of the Harvard Project on Workforce, breaks down the project's College-to-Jobs playbook and interactive map.

Jun 7, 2023 • 35min
Changing the skills narrative: Opportunity@Work’s Byron Auguste
Many public- and private sector employers are becoming more selective about which positions require college degrees, opening more good jobs to non-degree holders. What will it take to broaden the adoption of skills-based hiring? And will the trend survive economic uncertainty and developments like generative AI? Opportunity@Work CEO and Co-Founder, Byron Auguste joins Bill Kerr.

May 31, 2023 • 39min
Assessing AI-boosted background checks; fair-chance hiring
Background checks are getting easier and faster to carry out, even as a continuous process. Is that a good thing? Checkr CEO & co-founder Daniel Yanisse on constructive, responsible screening and the case for second-chance employment.

May 17, 2023 • 33min
How LinkedIn parses talent, skills, and diversity
Professional work has hit multiple inflection points—from generative AI to remote work and shifting skills requirements. There are few better vantage points for observing the labor market than LinkedIn. SVP and Chief People Officer Teuila Hanson joins Bill Kerr to discuss workplace trends, skills, credentials, diversity, internal mobility, social capital, and change management.

May 3, 2023 • 33min
Workforce coverage: How Zurich Insurance protects its skills base
The insurance industry is playing catch-up on the digitalization front while at the same time looking to maintain and replenish the expertise of its aging workforce. Can an internal talent marketplace help Zurich Insurance secure the necessary skills? Sally Henderson, Head of Talent and Learning, joins Bill Kerr.

Apr 19, 2023 • 30min
Turning tacit knowledge and weak ties into real opportunity
“It’s who you know as much as what you know” has an unpromising ring amid rising inequality and social fragmentation. Nonprofit Climb Hire aims to help low-income workers advance through a combination of “hard” and social skills training and a crash course in building social and professional networks. Founder and CEO Nitzan Pelman decodes the process.

Apr 12, 2023 • 34min
Point-of-work transactions: How Mastercard connects its employees with opportunities
Mastercard kick-started its internal talent marketplace in response to the pandemic, ramping up from a manual system to a digital platform from start-up Gloat. Lessons learned, ROI, and best-practices from the perspectives of customer and supplier.