

HBS Managing the Future of Work
Harvard Business School
Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.
Episodes
Mentioned books

May 17, 2023 • 33min
How LinkedIn parses talent, skills, and diversity
Professional work has hit multiple inflection points—from generative AI to remote work and shifting skills requirements. There are few better vantage points for observing the labor market than LinkedIn. SVP and Chief People Officer Teuila Hanson joins Bill Kerr to discuss workplace trends, skills, credentials, diversity, internal mobility, social capital, and change management.

May 3, 2023 • 33min
Workforce coverage: How Zurich Insurance protects its skills base
The insurance industry is playing catch-up on the digitalization front while at the same time looking to maintain and replenish the expertise of its aging workforce. Can an internal talent marketplace help Zurich Insurance secure the necessary skills? Sally Henderson, Head of Talent and Learning, joins Bill Kerr.

Apr 19, 2023 • 30min
Turning tacit knowledge and weak ties into real opportunity
“It’s who you know as much as what you know” has an unpromising ring amid rising inequality and social fragmentation. Nonprofit Climb Hire aims to help low-income workers advance through a combination of “hard” and social skills training and a crash course in building social and professional networks. Founder and CEO Nitzan Pelman decodes the process.

Apr 12, 2023 • 34min
Point-of-work transactions: How Mastercard connects its employees with opportunities
Mastercard kick-started its internal talent marketplace in response to the pandemic, ramping up from a manual system to a digital platform from start-up Gloat. Lessons learned, ROI, and best-practices from the perspectives of customer and supplier.

Apr 5, 2023 • 17min
Richard Reeves on gender equity, Part 2: Work-life, learning
Has Covid prompted working fathers to reassess? In the continuation of their conversation on issues confronting boys and men, Joe Fuller and Richard Reeves consider work-life balance, distance learning and remote work. Also: defining productivity; and how higher education needs to adapt to the changing nature of work.

Mar 29, 2023 • 35min
Richard Reeves on gender equity, Part 1: Addressing male struggles
Brookings scholar Richard V. Reeves makes the case for tailoring school and employment opportunities to the realities of boys and men.

Mar 22, 2023 • 36min
Delta Dental’s Sarah Chavarria on the value of communication
It’s a simple formula but hard to get right. By tuning in to what’s happening throughout the organization, asking the right questions, and listening carefully, leaders can foster innovation, build consensus and increase engagement.

Mar 15, 2023 • 45min
How to upgrade the community college talent supply chain
What will it take to get two-year institutions and employers on the same page? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host Bill Kerr to discuss the project’s research on this critical workforce partnership.

Mar 8, 2023 • 32min
Bankable skills: Goldman Sachs CIO Marco Argenti on the emerging tech-business talent model
How is the convergence of banking and technology redefining roles and business models? Marco Argenti went from directing cloud services at Amazon Web Services to the C-Suite of a Wall Street giant. He explains how Goldman taps business-savvy technologists to support strategic decision-making and develop new digital products and services.

4 snips
Mar 1, 2023 • 45min
Guest Appearance: Joseph Fuller on the Q Factor podcast
Managing the Future of Work co-chair and podcast co-host Joseph Fuller on AI's impact on work and hiring, the emerging gig marketplace for high-skills professionals, remote and flexible work, the importance of social skills, and more.