
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today!
Latest episodes

11 snips
Oct 9, 2024 โข 48min
How to Finance Home Services for Clients with Bad Credit with Thomas Murphy - IHCS Finance
Thomas Murphy, Director of Finance for Air Around the Clock and Co-Founder of IHCS Finance, shares his 35 years of experience in tackling financing challenges for clients with bad credit, particularly in HVAC services. He discusses innovative solutions like lease-to-own programs and the importance of transparent pricing. The conversation highlights how tailored financing can increase approval rates and assist contractors in closing more deals. Murphy also emphasizes the need for financial strategies that empower underserved markets to access essential home services.

Oct 2, 2024 โข 1h
The Future of HVAC with AI Driven Air Quality Monitoring with Kevin Hart
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com. In this episode, we are excited to feature Kevin Hart, founder of HAVEN IAQ, a leader in indoor air quality monitoring systems. ๐ฌ๏ธ๐ Kevin has dedicated his career to improving air quality solutions for HVAC contractors, helping them optimize indoor environments, reduce customer issues, and drive business growth. He shares insights into how advanced monitoring and AI-driven automation can revolutionize the HVAC industry. ๐ก๐๐ In this episode, here's what you can expect to learn: Kevin Hartโs transition from the trades to entrepreneurship and air quality technology. The critical importance of indoor air quality monitoring in the HVAC industry. How HAVEN IAQ is revolutionizing the HVAC market with its cutting-edge air quality solutions. Key challenges businesses face in implementing new tech and how to overcome them. The impact of AI and automation on HVAC systems and customer experience management. If you enjoy the episode, please donโt hesitate to leave us a review (5 stars preferably ๐) Links & References: Kevin Hart HAVEN IAQ HAVEN IAQ WEBSITE This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Rilla Service World Expo Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT Zyra Talk

Sep 25, 2024 โข 36min
The Secret to Explosive Business Growth by Mike Michalowicz !
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com. In this episode, weโre thrilled to feature Mike Michalowicz, renowned author and business expert, who has helped countless small businesses unlock their true potential. ๐ผ๐ Whether you're stuck at the $1 million mark or looking to scale further, Mikeโs insights will give you the roadmap to turn challenges into opportunities and grow sustainably. ๐๐ In this episode, here's what you can expect to learn: The importance of adjusting pricing to enhance customer perception How to identify and leverage your business's Queen Bee Role (QBR) How to quickly turn struggling businesses profitable The importance of adjusting pricing to enhance customer perception The benefits of empowering your team for faster decisions If you enjoy the episode, please donโt hesitate to leave us a review (5 stars preferably ๐) Links & References: Mike Michalowicz This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Rilla Service World Expo Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT Zyra Talk

Sep 18, 2024 โข 23min
What makes a great insurance agent with Matthew Abbott!
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com. In this episode, we are excited to feature Matthew Abbott from the Abbott Family Agency, a leading expert in insurance solutions for small businesses, particularly in the home services sector. ๐ ๐ Matthew has dedicated his career to revolutionizing the way small businesses manage healthcare benefits, offering innovative strategies to save on premiums while providing comprehensive coverage. ๐ก๐ก๏ธ๐ In this episode, here's what you can expect to learn: Matthew Abbott's unique journey from military service to becoming an insurance expert. How small businesses with fewer than 50 employees can navigate healthcare benefits effectively. Innovative strategies for saving on insurance premiums while providing comprehensive employee coverage. The importance of having a well-structured benefits package to attract and retain top talent in the home services industry. Practical tips for small business owners on customizing insurance offerings to meet their team's needs. If you enjoy the episode, please donโt hesitate to leave us a review (5 stars preferably ๐) Links & References: Mathew Abbott Abbott Family Insurance This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Rilla Service World Expo Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT Zyra Talk

Sep 11, 2024 โข 1h
Mastering the Service World Expo-Tips from Industry Leaders on Maximizing Your Experience!
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com. In this episode, we sit down with Tom Peregrino, President at Service Nation, Jim Hinshaw the vice President at Service Nation & Chris Michel the training Director at Service Nation, three seasoned professionals in the HVAC and service business industry. They share their extensive experience in business leadership, team management, and the importance of strategic planning for business growth. They also highlight the value of networking and learning opportunities at industry events like the upcoming Service World Expo 2024. In this episode, here's what you can expect to learn: The benefits of attending industry expos and how to maximize your experience. Effective strategies for scaling your service business. Leadership and team management tips from seasoned professionals. How to implement actionable business strategies and foster a culture of growth. The role of networking and continuous education in achieving long-term business success. If you enjoy the episode, please donโt hesitate to leave us a review (5 stars preferably ๐) Links & References: Jim Hinshaw Chris Michel Service Nation This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Rilla Service World Expo Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT Zyra Talk

Sep 4, 2024 โข 47min
Mastering Technology and Business Shifts in Home Services with Julian Scadden!
Julian Scadden, CEO of Nexstar Network, shares his extensive insights into the home service industry. He discusses how businesses can adapt to technological changes while maintaining core principles. Listeners will learn about leveraging AI for operational efficiency and the importance of community support in navigating industry shifts. Julian also highlights the significance of the upcoming Super Meeting, emphasizing sustainable practices over quick fixes in achieving long-term success.

Aug 28, 2024 โข 50min
Unlock Double Growth Secrets in Profit With Joe Crisara !
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com. In this episode, we're thrilled to feature Joe Crisara, America's HVAC, Plumbing & Electrical Contractor "Service Sales Coach" and author of the impactful book What Should We Do? ๐โจ Joe has dedicated his career to transforming the service industry with his innovative sales strategies, helping contractors across the nation double their profits and elevate their businesses. ๐ก๐ง๐ In this episode, here's what you can expect to learn: The origin and impact of Joe Crisaraโs famous phrase, "What Should We Do?" How to overcome financial challenges in your business by offering strategic choices to customers. The importance of taking consistent action and learning from every outcome. Why contractors should consider writing a book or starting a podcast to build credibility. The role of mentors in achieving long-term business success. If you enjoy the episode, please donโt hesitate to leave us a review (5 stars preferably ๐) Links & References: Joe Crisara This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Rilla Service World Expo Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT Zyra Talk

Aug 21, 2024 โข 55min
Mastering the Art Of Online Reputation With Chris Lollini
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com. In this episode, we sit down with Chris Lollini, the founder of Reputation Igniter, who brings his wealth of experience in digital marketing, particularly for HVAC and home service businesses. Chris's leadership, Reputation Igniter has become a go-to resource for enhancing online presence through effective reputation management strategies. In this episode, here's what you can expect to learn: The evolution and benefits of focusing on online reputation management. Key strategies for simplifying digital marketing for small businesses. The significance of maintaining an active and positive Google Business Profile. How to foster customer relationships that lead to consistent positive reviews. The role of simplicity and focus in achieving long-term business success. If you enjoy the episode, please donโt hesitate to leave us a review (5 stars preferably ๐) Links & References: Chris Lollini Reputation Igniter This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Rilla Service World Expo Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT Zyra Talk

Aug 14, 2024 โข 1h 2min
Unveil the secrets of success with Brad Hone!
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com. In this episode, we're excited to welcome Brad Hone, Senior Vice President of Sales at Air Scrubber. ๐ฌ๏ธ๐ Under Brad's leadership, Air Scrubber has become renowned for its innovative air purification solutions, improving indoor air quality and promoting healthier living spaces. ๐ ๐ฟโจ In this episode, here's what you can expect to learn: The development and benefits of air scrubber technology. Key strategies for maintaining integrity in business. The significance of accountability in company culture. The role of call by call management in optimizing business operations. The value of shared learning through mastermind groups. If you enjoy the episode, please donโt hesitate to leave us a review (5 stars preferably ๐) Links & References: Brad Hone Air Scrubber This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Rilla Service World Expo Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT Zyra Talk

Aug 7, 2024 โข 46min
How Private Equity Manipulate the Economy, Why it Affects Trade Businesses and how to Navigate it with Jawad Olabi
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com. In this episode, we're excited to welcome Jawad Olabi, Managing Partner at ServicePro CFO. ๐๐ค Under Jawad's leadership, ServicePro CFO has become renowned for its expertise in financial and operational consulting, helping businesses optimize strategies and achieve sustainable growth. ๐๐ผโจ In this episode, here's what you can expect to learn: How low-interest rates have fueled private equity activity and their impact on trade firms. Understanding the risks and strategies involved in private equity investments. The benefits of having a strong service department in trade businesses. Insights into entrepreneurship through acquisition trends and its effects on the trade industry. The importance of having good representation when negotiating deal structures with private equity firms. If you enjoy the episode, please donโt hesitate to leave us a review (5 stars preferably ๐) Links & References: Jawad Olabi ServicePro CFO This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Rilla Service World Expo Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! podchaser.com Zyra Talk