
Fraudology Podcast with Karisse Hendrick
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".
Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.
On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!
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Latest episodes

Jul 11, 2024 • 36min
Data Breaches: Secret Cybersecurity Tactics to Protect Your Bank Accounts
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into the recent Evolve Bank data breach, a shocking cyber incident that exposed 155,000 sensitive consumer accounts, including unencrypted personal and financial information. With over 20GB of leaked Outlook data files from the bank's senior vice president and accounts across high-risk countries, the ramifications are significant. Hendrick also highlights the crucial global police operation, Operation First Light 2024, which froze over 6,700 bank accounts and disrupted major international scam networks, illustrating the ongoing battle against cybercrime.Additionally, Karisse previews an upcoming episode featuring fraud expert Frank McKenna, discussing the notorious Yahoo boys and their fraudulent schemes. Tune in to stay informed on the latest strategies for fraud prevention and to understand the broader impact of 2024's alarming wave of data breaches.Related articles:https://fintechbusinessweekly.substack.com/p/evolve-hack-crisis-russia-linked?https://resources.sentilink.com/blog/evolve-data-breach?https://cybernews.com/security/rockyou2024-largest-password-compilation-leak/https://www.interpol.int/News-and-Events/News/2024/USD-257-million-seized-in-global-police-crackdown-against-online-scams?Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jul 9, 2024 • 58min
How Europe & The US Tackle Fintech Fraud Differently with Chen Zamir
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Chen Zamir, founder of Native Risk and fintech industry veteran. They delve into the intricate differences in fraud reduction efforts between Europe and the US, emphasizing the impacts of regulations and alternative payment methods. Chen shares his top advice for fraud fighters, including the importance of hiring locally for compliance and expertise. They also discuss the challenges fraud prevention systems face with emerging payment methods like BNPL, and the value of expert consultancy in navigating this ever-evolving landscape. Both Karisse and Chen highlight the significance of continuously learning from industry peers, as well as the unique regional fraud challenges that arise due to differing technologies, regulations, and payment method popularity.Join the conversation as they explore the nuances of fraud prevention and shed light on why copying fraud strategies between regions is not advisable. Whether you're a fintech professional or just curious about fraud prevention, this episode is packed with valuable insights.To connect with Chen on LinkedIn:https://www.linkedin.com/in/chen-zamir-b8b36828/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jun 27, 2024 • 13min
Data Breaches Everywhere: Is Your Information Really Safe?
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, Karisse Hendrick delves into the latest surge of data breaches, including the alarming ransomware attack on the Federal Reserve by the infamous LockBit group. She outlines the potential ramifications of such breaches on the banking sector and fintech. Karisse also sheds light on the rise of synthetic ID fraud, specifically "Frankenstein identities," as reported by LexisNexis' analysis of UK consumer profiles. Tune in for critical insights into these pressing issues and stay informed on how to better protect your e-commerce operations from these sophisticated fraud techniques.Additionally, Karisse discusses the link between online fraud and violent crime, drawing attention to a sweeping indictment against Philadelphia's SaySlide gang, which utilized stolen checks to fund their activities. She underscores the broader implications of check fraud and its dangerous ties to gang violence. Join us for this concise yet informative episode packed with essential fraud news and analysis.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jun 25, 2024 • 48min
Emerging Trends in Return Fraud, Seller Fraud, and B2B fraud w/ Sardine's Soups Ranjan
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Soups Ranjan, a partner in the fraud prevention space and key player at Sardine, now boasting 300 global customers. Together, they delve into the latest advancements in fraud detection technology, including the ability to pierce through proxies and VPNs, merchant risk scoring, and enhanced machine learning models. They also explore emerging trends in return fraud, refund abuse, and seller fraud, examining why these issues are prevalent and how new tools aim to combat them.Soups and Karisse further discuss the significance of bank-grade security to protect stored value like airline miles, supermarket points, and financial accounts from account takeovers. They also touch on the challenges posed by deepfakes and how intrinsic AI and device behavior analysis can offer robust solutions. Tune in for insightful discussions on staying ahead of sophisticated fraudsters and the future of fraud prevention in both e-commerce and financial services.To Follow Soups on LinkedIn: https://www.linkedin.com/in/soupsranjan/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jun 20, 2024 • 37min
Ask Karisse Anything: Visa Changes, Bots & Certifications
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick answers questions received from Fraudology listeners. She 1st revisits the recent changes to Visa's VFMP and VDMP monitoring programs, focusing on their impact on European merchants starting from April 2025. With almost 20 years of experience as a fraud consultant, Karisse shares insights on how these changes, including reduced fraud thresholds and revamped monitoring practices, could reshape fraud risk assessment and management in the EU. She also addresses concerns about the fairness of Visa's dispute alert products and the migration of fraud to alternative payment methods, offering practical advice on adapting to these new challenges.Karisse then answers more questions on topics ranging from shopping cart bot attacks to fraud certifications to her longest fraud conversation. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jun 18, 2024 • 58min
The Ultimate Guide to Fraud Prevention in the Cryptocurrency World w/ Ilan Zimmer of Coinbase
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Ilan Zimmer, Director of Payments Risk Management at Coinbase. They dive into the strategic maneuvers of scammers in Australia who exploit ignorance rather than greed, and the transnational, organized nature of these scams that often link to human trafficking. Ilan discusses Coinbase's proactive efforts in fraud prevention, highlighting the challenges of maintaining security within the anonymous world of cryptocurrency. The duo also explores the importance of collaboration among banks, telcos, and other companies to collectively combat scams and safeguard potential victims. Tune in to hear their passion for eradicating fraud and building a safer global financial ecosystem.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

14 snips
Jun 13, 2024 • 48min
Behind-the-Scenes of a Top Refund Fraud Ring Targeting Online Retailers
Delve into the world of a massive refund fraud ring that targeted online retailers and designer brands, using tactics like false shipment tracking scans and bots. Explore the court document revealing the operations of this organization, including the involvement of key players like Tyree Samuel Tinsley. Gain insights into the methods used, the financial maneuvers, and the ongoing efforts to combat such fraudulent activities.

Jun 11, 2024 • 38min
Visa's New Fraud Measures: What European Merchants Should Prepare For
Exciting changes are on the horizon for European merchants as Visa revamps its fraud monitoring protocols. The introduction of the Acquirer Monitoring Program means stricter chargeback thresholds and increased scrutiny for acquirers. With older programs being phased out by 2025, businesses must adapt swiftly to avoid potential fees and pitfalls. This discussion highlights the urgency for merchants to prepare for a landscape reshaping the e-commerce scene across Europe and perhaps beyond. Tune in for vital insights on these upcoming challenges!

Jun 6, 2024 • 21min
How Hackers Are Exploiting Service Providers: The Latest Data Breach Insights
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives into the recent wave of alarming data breaches, shining a spotlight on the Ticketmaster breach and a series of subsequent cyberattacks targeting prominent service providers and vendors like Snowflake. Karisse discusses the shocking amount of personal data compromised, the potential types of fraud that could arise, and provides crucial advice for businesses to protect themselves against the monetization of this stolen information. Additionally, Karisse recommends her interview with Austin Harris from Tuesday's episode for those looking for a blend of humor and insightful stories from a seasoned fraud fighter.Stay informed about the mechanisms of these breaches and understand the steps you can take to safeguard your business in this timely and important episode of Fraudology.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jun 4, 2024 • 1h 3min
Catching the Uncatchable Fraud w/ Host of "Fraud Files Unleased" Austin Harris
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, Karisse Hendrick welcomes Austin Harris, Fraud Investigations Manager at Cross River Bank and host of the "Fraud Files Unleashed" podcast, to discuss the motivations behind fraud and the complexities of interviewing perpetrators. Austin delves into the evolving landscape of fraud driven by technology and social media, and the importance of collaboration between banks, law enforcement, and merchants to tackle these sophisticated schemes. They also address the burnout faced by fraud investigators and the power of passion and networking in making a significant impact. Tune in for an insightful conversation on the fight against fraud and the drive to help the helpless.To connect with Austin Harris on LinkedIn:https://www.linkedin.com/in/%E2%98%95%EF%B8%8F-austin-harris-cfe-cfci-32108118b/To listen to Fraud Files Unleashed on Apple:https://podcasts.apple.com/gb/podcast/fraud-files-unleashed/id1725901593To listen to Fraud Files Unleashed on Spotify: https://open.spotify.com/show/0LBUuzgMeyXK8PEgYcZAFR#:~:text=Welcome%20to%20Fraud%20Files%20Unleashed,dangers%20and%20intricacies%20of%20fraud.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.