Fraudology Podcast with Karisse Hendrick

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this insightful episode of Fraudology, Karisse Hendrick is joined by cybersecurity and fraud expert Dr. Soups Ranjan, CEO and co-founder of Sardine. This dialogue ventures into the intricate world of fraud prevention in the age of rapid digital payments and ecommerce, unpacking how more sophisticated strategies and technologies, such as behavior biometrics and real-time scam detection, are becoming vital in combating various scams, ranging from investment fraud to ecommerce schemes. Dive into the discussion as they explore the integration of fraud and compliance, the shift towards cloud-based solutions, and the future trends in marketplace KYC and fraud prevention, encapsulating Soups' extensive background in building robust defense systems against the evolving landscape of digital fraud.To Request the recording of the demo of the Sardine Platform for the Fraudology webinar in November:https://forms.gle/TmaVTue6UbUSVSzK7To Follow Soups on LinkedIn: https://www.linkedin.com/in/soupsranjan/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai Join host Karisse Hendrick on this insightful episode of Fraudology as she sits down with Eric Rainsberg, a seasoned professional in the field of enterprise fraud strategy & analytics. With a rich background that includes developing robust fraud prevention frameworks at Macy's/Bloomingdales, and streamlining risk & security analytics at Huntington National Bank, Eric shed light on the intricacies of marrying fraud prevention with business objectives and the critical role of data in crafting informed & innovative strategies.Eric also shares an innovative approach to uniting data with strategy by creating a Centralized Risk Intelligence Hub within his most recent position, and provides the tip of the iceberg in benefits & outcomes.This episode unpacks the value of business intelligence and brings to the forefront the importance of collaborative efforts to tackle fraud across different sectors of the business and the progressive shift towards leveraging AI and machine learning for proactive fraud analysis; ultimately highlighting the long-term impact that comes from sharing experiences and creating a community within the fraud prevention industry.To connect with Eric Rainsberg Directly: https://www.linkedin.com/in/ericrainsberg/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this solo episode of Fraudology, Karisse focuses in on issues impacting e-commerce retail during the winter holiday season. Starting first with an update on the prediction she made in an earlier episode (9 November 2023) involving Black Friday/Cyber Monday and the possible return of the online fraud ring, the "Master Manipulators". She also shares how predicting unpredictable behavior of fraudsters is important, but also isn't a perfect science.Switching gears slightly, Karisse then shares recent news that the US Department of Justice has officially taken a position on refund claims fraud (aka- refund fraud), and once again makes a strong case for the importance of post-transaction investigations teams within e-commerce to work with law enforcement to prosecute bad actors. Articles Mentioned:https://marketrealist.com/what-is-walmart-and-amazon-online-refund-fraud/https://wsvn.com/news/local/miami-dade/university-of-miami-student-charged-by-doj-in-3-5-million-fraud-scheme/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick delves into the pivotal shifts in liability rules for ApplePay on Card-Not-Present transactions, and on the Zelle network. For Zelle, the news about a potential liability shift is designed to protect consumers from scam-induced losses. As financial institutions prepare for an overhaul that positions them to absorb losses from deceptively induced transactions, Karisse examines the potential impacts on fraud prevention and customer safety. Furthermore, Karisse takes a critical look at the fallout from Binance's regulatory violations; exploring the heavy $4 billion penalty levied against the cryptocurrency exchange for its failure to implement necessary Know Your Customer (KYC) checks and to report suspicious activities. Karisse discusses how Binance's actions facilitated illegal activity including terrorism, ransomware, and child exploitation materials. Highlighting the broader consequences of neglecting robust fraud prevention measures and the essential need for companies to prioritize compliance to safeguard against financial crimes.Articles mentioned in this episode:Zelle News:https://www.nytimes.com/2022/11/28/business/zelle-scams-banks-reimburse.htmlBinance News:https://www.justice.gov/opa/pr/binance-and-ceo-plead-guilty-federal-charges-4b-resolutionhttps://frankonfraud.com/fraud-trends/greed-and-avarice-binance-never-filed-a-single-sar-ever/Visa/ApplePay ECI 05 Messaging Confirmation:E-Commerce Transactions Using Credential-On-File Tokens Provisioned From a Device-Based Token May Be Classified as ECI 05Regions: US, Canada15 Dec 2022Effective 15 April 2023, cardholder-initiated transactions using a credential-on-file token provisioned from a device-based token will be reclassified as electronic commerce indicator (ECI) 05, subject to meeting specified requirements.Halfway Down This Page:https://usa.visa.com/support/merchant/library/visa-merchant-business-news-digest.html#:~:text=Effective%2015%20April%202023%2C%20cardholder,subject%20to%20meeting%20specified%20requirements.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Matt Vega, the Director of Fraud Strategy at Novo.co with a rich history in fraud prevention at companies like Instacart, shares his expertise in behavioral biometrics. He discusses the pivotal role of 'tripwires' and 'landmines' in identifying unusual user behavior while minimizing friction in user experience. The conversation highlights the importance of forming strong partnerships with vendors, keeping up with technological advancements, and adapting strategies for different business models. This episode is a treasure trove of insights for anyone navigating the evolving landscape of fraud prevention.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this special episode of Fraudology, fraud-prevention expert and host Karisse Hendrick shares crucial tips to help fortify your digital and personal safety against fraud. While most episodes of Fraudology are geared towards anti-fraud professionals charged with protecting online companies & banks, this episode is for anyone who has asked "How can I protect myself online against online fraud?"As part of the International Fraud Awareness Week, Karisse discusses the rapid changes in online fraud trends and how they could affect you personally in 2023. Because fraud & scams can impact you in different ways, there are at least 6 core tips that Karisse recommends everyone integrate into their everyday life.The episode also delves into the value of maintaining personal privacy policies, how to strategically manage passwords across various platforms, and the risk of sharing personal identifiable information.Karisse also shares insights on how to handle suspicious interactions on social media, the importance of regularly updating privacy settings and debunking common scams. An essential listen for everyone in this era of information and technology. Tune in and empower yourself against fraud!Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this riveting episode of Fraudology, host Karisse Hendrick sits down with banking-fraud prevention specialist and recent recipient of the 2023 "Credit Union Rock Star" award, Hailey Windham. Windham takes us through her passion for anti-fraud work, sharing insights garnered from her broad ambassador training program and the importance of holistic, collaborate approaches in combating fraud. This conversation delves into the challenges of prosecuting fraudsters and the need for a more robust partnership between financial institutions and law enforcement. Dive in to discover how Windham navigates crypto coalitions, how being a Fraudology podcast guest and listener enhanced her fraud fighting strategies, and the fundaments of the fraud prevention programs she has established. Join us as we shine a spotlight on the critical work involved in creating a safer financial environment.To connect on LinkedIn with Hailey (no solicitations, please!): https://www.linkedin.com/in/hailey-windham/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this solo episode of Fraudology, host Karisse Hendrick delves into the rapidly increasing high-stakes of fraud targeting online retailers. -Especially with the holiday shopping season around the corner.From expanding on the vulnerabilities due to system integrations between vendors & online merchants to the rise of reshipping scams and the use of adaptable AI bots, Karisse explores current trends and tactics employed by cybercriminals that are greatly impacting fraud-fighters and quite literally, keeping them up at night.With insights on race condition attacks, address manipulations, and the speed of innovations in technology, along with the unexpected impacts of GDPR requirements on fraudsters' knowledge, this episode sheds light on the importance of continually improving counter-measures, collaboration among peers, and staying informed when fighting fraud. Articles & Episodes mentioned in today's episode:Krebs on Security: Russian Reshipping Service SWAT USA Drop Exposed: https://krebsonsecurity.com/2023/11/russian-reshipping-service-swat-usa-drop-exposed/Previous episode highlighting the surge in multiple attack methods exploiting API connections w/ 3rd party vendors: https://open.spotify.com/episode/1fjmmMjtFimiPs09fa0RQW?si=YwlQvF3kQ_yBlSKXzIxv0QEpisode in 2022 talking about the fraud ring dubbed the "Master Manipulators": Part 1: https://open.spotify.com/episode/0OgranYsuBxb8svZUrTgBv?si=Tj7GQNcMSa65kCp0efv7mg Part 2: https://open.spotify.com/episode/62iGFdEZTUFy8ZHStJJnQS?si=hkQ_xJZ_R_yRqzHiS0X_GAFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Jason T. Brown, a former FBI agent turned whistleblower attorney. They delve into the world of corporate fraud and the crucial role whistleblowers play in exposing wrongdoing. From discussing various whistleblower statutes to highlighting the incentives and protections available, Karisse and Jason reveal the significance of reporting misconduct and discuss real-world examples of corporate malpractice. Karisse was surprised to learn that a few common practices in tech are technically considered fraud.Tune in for an enlightening conversation on the power of whistleblowing in combatting fraud and maintaining the integrity of the system.To connect with Jason T. Brown on LinkedIn: https://www.linkedin.com/in/jason-brown-8188702/To learn more about his law firm: www.ifightforyourrights.comFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this week's solo episode of Fraudology, host Karisse Hendrick dives into the world of mobile wallet fraud, discussing the rapid growth of Apple Pay, Google Pay, and Samsung Pay usage, and the Rapid YoY growth of fraud losses attributed to these wallets. Karisse provides a deep dive into some of the loopholes & methods on ApplePay, specifically that create opportunities for fraud to occur and explores the fraud liability assignments/shifts for merchants and banks depending on how the wallet is presented/processed, geography, and the card type used to fund the wallet. She also addresses the increasing costs of combating fraud and the impact of COVID-19 on the rise of contactless payments. She also highlights the importance of how fraud detection technology is used & applied, as well as the importance of anonymous surveys for accurate industry metrics to utilize as benchmarking opportunities when presenting internal metrics to leadership.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.