Ways to Avoid (Vendor) Relationship Issues

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In this solo episode of Fraudology, host Karisse Hendrick explores the topic of vendor relationships in the context of online fraud fighting.

Through conversations with fraud fighters, Karisse has observed recurring frustrations among merchants, fintechs, and banks when it comes to their vendor partnerships. She shares insights on vendor selection, the challenges of finding reliable solutions, and the importance of customer feedback in evaluating providers.

Karisse also discusses a LinkedIn post by Andrew Austin of CarMax, offering tips and action items for both vendors and merchants. Tune in for valuable advice on maintaining successful vendor relationships in the ever-changing landscape of online fraud.

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

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She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.