Fraudology Podcast with Karisse Hendrick

Rolled Up
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Aug 12, 2025 • 41min

Renata Galvão: Surviving Child Identity Theft

Renata Galvão, a child identity theft survivor from Brazil now working in the anti-fraud industry, shares her harrowing story to raise awareness about this growing problem. She discusses how synthetic identity fraud has affected 1 in 50 minors in the U.S., with many perpetrators being family members. Renata emphasizes the need for stronger ID verification measures and practical steps for parents, like freezing their children's credit. Her journey from victim to advocate sheds light on the urgent need for legislative changes and better protections for vulnerable children.
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10 snips
Aug 5, 2025 • 56min

AI vs. Scammers: Inside the New War on Fraud with Frank McKenna

Frank McKenna, a prominent fraud expert and creator of a newsletter on AI, joins Brad Joffe, CCO of Apate AI, to discuss an innovative approach to fighting online scams. They explore how AI bots are deployed to engage and disrupt scammers, collecting essential intelligence along the way. Brad shares fascinating strategies employed by banks like Commonwealth to use these bots effectively. With compelling audio examples, they illustrate the bots' uncanny conversational skills and showcase how technology can turn the tide against fraud.
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10 snips
Jul 29, 2025 • 50min

Behind Amazon’s Counterfeit Crime Unit with Kebharu Smith

Kebharu Smith, Associate General Counsel and Director of Amazon's Counterfeit Crimes Unit, shares his journey from federal prosecutor to combating online counterfeiting. He discusses Amazon's significant investments in AI and technology to enhance fraud detection. The conversation dives into surprising successes in collaborating with Chinese authorities. Smith highlights the serious implications of counterfeiting, linking it to human trafficking and terrorism financing. This insightful dialogue underscores the importance of consumer safety and collaboration in the e-commerce landscape.
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Jul 22, 2025 • 43min

Targeted, Tricked, and Tracked: The Modern Anatomy of Fraud

A shocking data breach at McDonald's exposed 64 million records, highlighting the dire need for strong passwords and multi-factor authentication. Recent statistics reveal a 20% rise in credit card fraud losses, signaling a darker threat landscape. Hear the eye-opening firsthand experience of a fraud researcher who tracked his stolen identity's exploitation over time. The episode also shares a heartbreaking story of an imposter scam that drained a woman's retirement savings, illustrating the manipulative tactics scammers use to build trust.
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7 snips
Jul 15, 2025 • 49min

16 Billion Passwords Leaked, AI Fraud Fighters, and a Scammer’s Dream Home

Dive into the audacious world of fraud, featuring a Florida inmate who orchestrated a $1.2 million scheme from behind bars. Discover the staggering leak of 16 billion passwords, marking a colossal data breach with serious implications. Europol's takedown of a crypto fraud ring and MasterCard's innovative AI tools to combat card fraud illustrate the evolving battle against cybercrime. Learn about global efforts in countries like Singapore and Australia, where new laws are being enacted to combat rising scams and protect victims.
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5 snips
Jul 8, 2025 • 34min

VAMP's Hidden Costs: Non-Settled Transactions and TC40 Reports

Dive into the complexities of Visa's Acquirer Monitoring Program as the host uncovers hidden costs of non-settled transactions. Learn how TC40 fraud reports can unfairly penalize merchants for fraud beyond their control. Discover the alarming practice of double-counting chargebacks and the broad range of fraud types impacting merchant risk. With insights from industry veteran Rick Clinch, the discussion advocates for fairer fraud monitoring practices, ensuring merchants are equipped to face the evolving landscape of online payment fraud.
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7 snips
Jun 24, 2025 • 29min

Impersonation Scams: How Retailers Fight Back

Impersonation scams are on the rise, with fraudsters posing as major retailers like Amazon and Microsoft. Innovative strategies are being employed by retailers to combat these threats, including shutting down scam numbers and monitoring gift card activities. The podcast highlights the significance of training employees to recognize potential victims and showcases the collaboration with law enforcement. Insights gained from an insider expert reveal vital tactics for both companies and consumers to counteract these deceptive schemes.
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7 snips
Jun 17, 2025 • 39min

Beyond Identity: The Multifaceted Nature of Application Fraud with Frank McKenna

In a riveting discussion, fraud expert Frank McKenna dives into the alarming rise of application fraud in digital banking. With over a decade of experience, he shares insights from a Visa report revealing a staggering 244% surge in digital lending fraud. Frank highlights the normalization of fraud, sophisticated techniques like synthetic identity fraud, and alarming trends such as credit washing. He emphasizes the need for enhanced fraud detection technologies and multifaceted verification systems to combat these evolving threats effectively.
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7 snips
Jun 10, 2025 • 36min

Fraud News Roundup: Scams, Application Fraud, and Credit Manipulation

The podcast dives into alarming statistics revealing that 96% of Americans face scam attempts weekly. It discusses the surge in application fraud, driven by digital document forgery, and urges financial institutions to adopt better detection methods. Social media scams are on the rise, affecting 60% of adults, showcasing increasingly sophisticated tactics including AI. A tech company faces sanctions for enabling cryptocurrency fraud, highlighting the risks for businesses associated with scams. The conversation emphasizes the need for stronger fraud prevention measures across the board.
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8 snips
Jun 3, 2025 • 39min

Visa's VAMP Program: Latest Updates and Merchant Impact

Dive into the latest transformations of Visa's Acquiring Monitoring Program (VAMP) that are shaking up the payments landscape. Explore the complexities of new fraud and dispute monitoring structures along with critical changes to chargeback management. Discover expert insights on the controversial Order Insight program and why some remain skeptical about its effectiveness. Learn how merchants can strategize to tackle these changes, optimize their dispute management, and prepare for enforcement in 2025.

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