Fraudology Podcast with Karisse Hendrick

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicThis episode of Fraudology returns with a comprehensive fraud news roundup, as host Karisse Hendrick examines major cybersecurity incidents and emerging scam tactics. This episode offers an in-depth look at the Salesforce data breach that impacted hundreds of organizations, including credit bureau TransUnion. Carice breaks down how hackers exploited a third-party tool to steal sensitive data and credentials from Salesforce instances. She also unpacks the PayPal fraud detection failure that sent European banks into panic mode, freezing billions in transactions. The episode shines a light on the dark world of human trafficking and scam compounds in Southeast Asia, revealing new connections to sextortion schemes targeting minors. Carice shares eye-opening details about these criminal operations and their expanding reach. The rise of AI-powered fraud takes center stage as well, with Carice examining how deepfakes and other AI tools are being weaponized by scammers to impersonate executives and create convincing fake websites. She offers practical advice for protecting yourself and your business from these evolving threats. With expert insights and analysis of the latest fraud trends, this episode is a must-listen for anyone looking to stay ahead of cybercriminals and scammers. Don't miss this essential update on the state of fraud, tune in now to arm yourself with knowledge.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology host Karisse Hendrick provides an insider's look at SardineCon, the first annual user conference for fraud prevention company Sardine. With over 200 attendees from fintech, banking, crypto, and ecommerce, the event brought together fraud fighters to tackle the growing "scamdemic." Keynote speaker Erin West, former prosecutor and founder of Operation Shamrock, delivered a sobering presentation on pig butchering scams and how they're draining billions from victims worldwide. Despite their rapid growth, West noted these scams still follow the same playbook - revealing potential vulnerabilities fraud teams can exploit.Dr. Nicola Harding shared alarming insights on the rise of phone theft scams, demonstrating how criminals can drain thousands from a victim's accounts within minutes of stealing their device. Sardine CEO Supes Ranjan showcased the company's advanced behavior biometrics capabilities, like detecting remote desktop access during logins. The episode also features an interview with an executive from a major user-generated content platform, who discussed emerging AI-enabled scams and content abuse issues. Throughout, Hendrick emphasizes the importance of building relationships in the fraud-fighting community to stay motivated in this challenging field.This episode is a must-listen for anyone in fraud prevention, offering a wealth of insights on the latest scams and detection techniques. Hendrick's passion for bringing fraud fighters together shines through as he recaps the valuable connections and knowledge shared at the event. Whether you work in fintech, banking, crypto or e-commerce, you'll come away with actionable takeaways to protect your users and business. Don't miss this deep dive into the world of fraud prevention - tune in now and join the fight against the scamdemic!Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick sits down with Ron Zayas, CEO and founder of Ironwall by Incogni, to explore the alarming world of data privacy and its connection to fraud and cybercrime. Zayas, an expert in online privacy protection, reveals how seemingly innocuous data collection practices by companies and data brokers have created a massive industry that puts individuals and businesses at risk. He explains how everyday activities like using loyalty cards, booking travel, and engaging on social media contribute to detailed personal profiles that can be exploited by malicious actors.The conversation delves into the sophisticated methods cybercriminals use to craft hyper-personalized phishing attacks, leveraging AI and stolen data to create convincing scams. Zayas shares shocking examples of how this information can be weaponized, from domestic abuse cases to intimidation of federal judges. He also discusses the inadequate privacy protections in the US compared to Europe and the powerful lobbying efforts that hinder meaningful regulation.Listeners will gain valuable insights into protecting themselves and their businesses from these evolving threats. Zayas offers practical advice on minimizing your digital footprint, using VPNs, and being more discerning about sharing personal information. Whether you're an individual concerned about identity theft or a business leader worried about ransomware attacks, this episode provides crucial knowledge for navigating our data-driven world. Don't miss this essential conversation on the dark side of the data economy and how to safeguard yourself - tune in now to arm yourself with the latest information on privacy protection and fraud prevention.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.Mentioned in this episode:2023-q4-postroll sardine 1

Renata Galvão, a child identity theft survivor from Brazil now working in the anti-fraud industry, shares her harrowing story to raise awareness about this growing problem. She discusses how synthetic identity fraud has affected 1 in 50 minors in the U.S., with many perpetrators being family members. Renata emphasizes the need for stronger ID verification measures and practical steps for parents, like freezing their children's credit. Her journey from victim to advocate sheds light on the urgent need for legislative changes and better protections for vulnerable children.

Frank McKenna, a prominent fraud expert and creator of a newsletter on AI, joins Brad Joffe, CCO of Apate AI, to discuss an innovative approach to fighting online scams. They explore how AI bots are deployed to engage and disrupt scammers, collecting essential intelligence along the way. Brad shares fascinating strategies employed by banks like Commonwealth to use these bots effectively. With compelling audio examples, they illustrate the bots' uncanny conversational skills and showcase how technology can turn the tide against fraud.

Kebharu Smith, Associate General Counsel and Director of Amazon's Counterfeit Crimes Unit, shares his journey from federal prosecutor to combating online counterfeiting. He discusses Amazon's significant investments in AI and technology to enhance fraud detection. The conversation dives into surprising successes in collaborating with Chinese authorities. Smith highlights the serious implications of counterfeiting, linking it to human trafficking and terrorism financing. This insightful dialogue underscores the importance of consumer safety and collaboration in the e-commerce landscape.

A shocking data breach at McDonald's exposed 64 million records, highlighting the dire need for strong passwords and multi-factor authentication. Recent statistics reveal a 20% rise in credit card fraud losses, signaling a darker threat landscape. Hear the eye-opening firsthand experience of a fraud researcher who tracked his stolen identity's exploitation over time. The episode also shares a heartbreaking story of an imposter scam that drained a woman's retirement savings, illustrating the manipulative tactics scammers use to build trust.

Dive into the audacious world of fraud, featuring a Florida inmate who orchestrated a $1.2 million scheme from behind bars. Discover the staggering leak of 16 billion passwords, marking a colossal data breach with serious implications. Europol's takedown of a crypto fraud ring and MasterCard's innovative AI tools to combat card fraud illustrate the evolving battle against cybercrime. Learn about global efforts in countries like Singapore and Australia, where new laws are being enacted to combat rising scams and protect victims.

Dive into the complexities of Visa's Acquirer Monitoring Program as the host uncovers hidden costs of non-settled transactions. Learn how TC40 fraud reports can unfairly penalize merchants for fraud beyond their control. Discover the alarming practice of double-counting chargebacks and the broad range of fraud types impacting merchant risk. With insights from industry veteran Rick Clinch, the discussion advocates for fairer fraud monitoring practices, ensuring merchants are equipped to face the evolving landscape of online payment fraud.

Impersonation scams are on the rise, with fraudsters posing as major retailers like Amazon and Microsoft. Innovative strategies are being employed by retailers to combat these threats, including shutting down scam numbers and monitoring gift card activities. The podcast highlights the significance of training employees to recognize potential victims and showcases the collaboration with law enforcement. Insights gained from an insider expert reveal vital tactics for both companies and consumers to counteract these deceptive schemes.