The Business of Healthcare Podcast with Tara Humphrey

As we wrap up for a few weeks off over the summer, I wanted to consider where we are at, now we are over the halfway point of the year and before we ramp up for a super busy autumn and winter ahead. This week on the podcast, I invite you to join me behind the business, to learn more about what we do, why we do it, and where we are aiming for next! I discuss: Where to go to access THC training and all of our amazing resources The podcasts and blogs where you’ll learn more about me The events we continue to be involved with and what’s coming up on the Best Practice horizon How to deal with tricky situations, whilst continuing to grow on a personal and professional level Here’s all the material I reference: Podcast episodes Pure Physiotherapy Ltd #223      Phin Robinson #239      Mehmet Gem Primary Care Dietitians #252 The Role of the PCN Dietitan Other Recommendations #230      Diary of a Managing Director #245      What I get up to in my CEO week #247      Personalised Care Planning in Practice #251      Recommended Health and Wellbeing Apps   Training and Development Opportunities with THC Primary Care The PCN Management Induction Programme PCN Plus (A professional development course for PCN leaders) The New to GP Partnership Programme An Introduction to the Digital and Transformation Lead   To sign up for your place at Best Practice - please click below Best Practice   The THC Primary Care Salary Calculator is accessible here.   To sign up to our FREE mailing list, click here.   Other Podcast Recommendations The General Practice Podcast HealthTech Podcast   Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference. Enjoy and see you in September!   Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.    

In this episode, Tara talks to Vincent Sai, CEO of Modality, a GP super partnership. For practices which are not part of a super partnership, there can sometimes be the perception that the partnership is all about money. Following discussions with Vincent (and other Modality colleagues) we now know that, whilst the finances are an important factor, Primary Care professionals choose their vocation because it matters. They have decided to serve their communities, not to become millionaires or billionaires. The Modality group comprises of 135 partners and Vincent was keen to emphasise that they are a partnership and not a dictatorship. No one size fits all and their company's motivation for growth is neither predatory, nor aggressive; they are driven simply by a desire to work at scale, through word of mouth. We also covered: The topic of work-life balance, which is a question usually reserved for women. Vincent has 4 children and is married. Vincent’s strengths and weakness. The role of automation and bots within Modality. The future of Primary Care, and the partnership model. Vincent’s key piece of advice (applicable to anyone, in any industry). And if you are unsure about what a super GP partnership is... A super partnership is formed when several practices merge to form one entity, comprising of several operating practices spread out across an area. This can be done by merging all practices together in their entirety, leaving the organisation operating as one large traditional partnership or LLP. To learn more about the Modality Group, please visit: https://www.modalitypartnership.nhs.uk. If you have any questions for Vincent, please email him at: vincent.sai@nhs.net.   Work with me     I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.    I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.    For more weekly insights and advice sign up to my newsletter.       Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.       Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

With the numbers of women of menopausal age in employment at an all time high, I have been really keen to promote the topic of menopause, and the need for frank and open discussion about it, for some time now. Allow me to introduce you to Kate Organ; Consultant Clinical Pharmacist, British Menopause Society Menopause Specialist - and founder of The Menopause Specialists, who are a team of experienced healthcare professionals offering individualised and evidence-based treatment, support, and advice to women on all aspects of perimenopause and menopause. I am happy to say that Kate was the perfect podcast guest and in this no-holds-barred conversation, you can expect to learn about: The definition of menopause and perimenopause Common symptoms, and how best to address these Hormone Replacement Therapy (HRT); how it can help and the different types of HRT treatment available Kate's own experiences of the menopause Managing work commitments alongside the menopause Why lifestyle factors are key to maintaining good health and wellbeing now, and in the future Where to go for further information and support                                                                     As always, if this episode has resonated with you, don't forget to shout about it! Please also check out the following resources, and contact points, if you'd like to find out more: The British Menopause Society Women's Health Concern Daisy Network And if you'd like to connect with Kate... Instagram LinkedIn Twitter   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.

This week on The Business of Healthcare Podcast I am discussing how to build legitimacy and enhance your creditability. Having a boundary spanning role and building legitimacy go hand in hand.  It can feel like you are constantly trying to build legitimacy and when you join a new organisation – you have to start from scratch and you have to show who you are and share your values.  Other people can build your legitimacy by word of mouth testimonial / referral and this is really important, but you still have to live up to this expectation.  Do this by trying to get to know people, make it personal and make it not all about you but showcase your experience.  Points that are discussed  Offer your help with no expectation  Quietly putting out fires in the background that other people don't know that is there.  See the light at the end of the tunnel  It’s hard but so rewarding  Reflect on those little successes You need to understand the context you work within – please take a listen to my episode 171 Understanding the context you work within by clicking here to explore this further  The most practical piece of advice I can offer is, be visible do what you say you are going to do and make the time to genuinely get to know people and be yourself.      Book mentioned in this episode  Systems Convening    Work with me    I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 120 Primary Care Networks.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.     For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time     Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.  Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.  

Here at THC Primary Care, we provide a range of resources for Primary Care Network leaders, which includes guiding you through the roles which are funded via the Additional Roles Reimbursement Scheme.   In one of our recent webinars, I was delighted to meet Melissa Chieza, a qualified Occupational Therapist who is currently working as a Primary Care Mental Health Liaison Practitioner.   Within the webinar, we cover:   1️⃣ The role of the Primary Care Network Occupational Therapist 2️⃣ How Occupational Therapists add value in Primary Care 3️⃣ What to consider when recruiting and embedding an OT into the PCN team 4️⃣ Six top tips for OTs who are new to Primary Care   And if you’re already working as a PCN OT and would like access to some helpful and supportive OT networks (and top tips for making sure you can fully exploit your role in Primary Care), there’s something for you here too...   If you would prefer to read about this topic in the form of a blog, please click the link https://www.thcprimarycare.co.uk/blog   Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.      Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.  #Dietitian, #Primary Care Network

Dr Ursula Montgomery is a GP and former NHS England Senior Clinical Advisor and latterly, Interim Director of Primary Care, having dedicated 26 years to working and transforming healthcare. She is also a successful business leader and Mum of two, and I was absolutely delighted when Ursula agreed to be interviewed for #TheBusinessofHealthcare podcast. This week’s episode focuses on the journey to senior leadership and why it isn’t always, and doesn’t have to be, straightforward, traditional, or linear. Ursula is proof that you can balance being successful in all areas of your life and take time out when you need to, without compromising your career path. We discuss: Weighing up our own strengths (and where there is room for additional training, development, and continuous improvement) Starting from the place where you draw the most energy from, when it comes to embarking on new work projects and stepping up Life as an NHS England interim director and Senior Clinical Advisor The mechanics of landing policy and the importance of lessons learned The wider Primary Care landscape right now Ursula’s advice for aspiring leaders Why protection of physical and mental health is key to realising success – and the benefits of professional coaching Having the courage to take time out if and when you need to – and how not to get drawn back in (!)   Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time  Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe; leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care. Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.

Here at THC Primary Care, we provide a range of resources for Primary Care Network leaders, which includes guiding you through the various Primary Care Network roles.   In our blog which was dedicated to the role of the dietitian, Primary Care Dietitians CEO and blog sponsor Aaron Boysen offered some fantastic insights and really helped us to understand:   1. What PCNs look for when recruiting a dietitian 2. The skills a dietitian can offer 3. The mechanics of recruiting a PCN dietitian 4. How to successfully embed a dietitian, and get the most from the service 5. The ways in which a dietitian can support the work of the PCN 6. The most common misconceptions of the role 7. How Primary Care Dietitians, as an organisation, can help   Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.      Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - become a life saver and help make a difference.

Away from the day to day #BusinessofHealthcare, I am absolutely passionate about all things health and wellbeing, and self-care, to ensure that, as a mother and a business leader, I am the best I can be and a role model to those I care most about.  So, I thought I'd take some time on this week's podcast to share my favourite, and most highly recommended, health and wellbeing apps that I'm loving right now. In this episode I talk about: The importance of maintaining health and wellbeing and what it means to me The role healthtech plays in my life, and my family's daily lives, and the impact it has made Why I use each of the apps and the personal benefits to me How each of these apps works to compliment and enhance my wellbeing throughout my daily life I'm keen to make this one as interactive as possible so please comment and share the apps you can't live without either via any of my personal social channels! Instagram Twitter LinkedIn And, of course, here are all the links to the apps and platforms I have mentioned.... Dexcom Continuous Glucose Monitoring Omnipod Insulin Pump Therapy DigiBete platform supporting young people, families, and communities with the management of Type 1 Diabetes Ten Percent Happier Calm Peleton Whoop Flo Holly Health 'I am not affiliated or sponsored by the brands mentioned in this podcast and my opinions on their products are my own’ Work with me      I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 80 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.       

In this episode, I share my perspective on what it feels like to deliver bad news. People in leadership positions go through this all the time, but their perspective is often not documented and it is just as hard to give bad news as it is to receive it. Join me as I share my planning and thought process on how to go about it. I share the questions I ask myself as I approach it. I talk about how to do it whether it’s a formal conversation or chat over coffee, how I prepare and gather evidence and I talk about how to move on from it in a positive and constructive way. This week on The Business of Healthcare: My planning and thought process when giving bad news. How to raise the issue. What you can do to be prepared ahead of the conversation. How to look at your part in the problem. How to move forward once you’ve given the news. Looking at what you want to happen next. To read our blog in full - https://bit.ly/BlogBearerofBeadNews Work with me  I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.  I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 Blogs  For more weekly insights and advice sign up to my newsletter.  Improving the Business of Healthcare – One Episode at a Time   Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.    Gob for Good To register your #gobforgood and to join the stem cell registry - please click here to head straight to the website - maybe become a life saver and help make a difference.

In this bonus podcast episode, we wanted to highlight the role of the Paramedic Practitioner for those of you wanting to better understand all that this role can bring you. Peter Stafford answers the following questions below and so much more and is a fantastic advocate for this role.  What does a paramedic practitioner do? What training opportunities are available to paramedics beyond their initial training? What should be included in your induction? What support is needed to make this role a success What does your appointment book look like? Things to consider when trying to attract paramedic practitioners to your network? Work with THC Primary Care I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.     I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.     For more weekly insights and advice, sign up to my newsletter.      Improving the Business of Healthcare – One Episode at a Time       Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website THC Primary Care.