The Business of Healthcare Podcast with Tara Humphrey

Dr Nav Chana has been a GP Partner for 29 years, has previously been the Chairman for the National Association of Primary Care, and is currently the Clinical Director for them and involved in projects currently running. Nav has a passion for education and training and has previously been Director for Education and Quality with Health Education England South London. It is an amazing privilege to have Dr Nav Chana on the podcast today as we talk about population health. He shares his thoughts on workforce re-design, the effect of Training Hubs, the importance of relationships when building healthcare networks and he shares the importance of putting population health at the heart of decision making.   “Any transformation that needs to happen is built around the relationships that people and communities have with each other, and we sometimes forget that.” Dr Nav Chana   This week on The Business of Healthcare: All about Population Health management. The benefits of workforce re-design. The effect of Training Hubs in primary care. The importance of relationships in healthcare networks. Putting population health at the heart of decision making. What Nav is most proud of and why.   Connect with Dr Nav Chana on: NAPC Website Nav on Twitter NAPC on Twitter   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

In my experience, I have found that a positive mindset and a willing to think positively will get you far. So in today’s episode, I share some of the key things that I do to keep me thinking positively and have the day I want to have – lots of them are inspired by the book ‘How to Have a Good Day’ by Caroline Webb. The steps I take include being prepared, affirmations, setting behavioural goals and ensuring I give myself enough breaks during the day. I also share some really helpful tips on being realistic with your time and knowing when to stop.   “Positive affirmation is really powerful, so create a checklist, create a routine, create a ritual to make sure you have the day you want.” Tara Humphrey   This week on The Business of Healthcare: How to be prepared. The benefit of positive affirmations. Why you should visualise positivity. Setting yourself behavioural goals. Being realistic with what you can achieve in a day. Knowing when to stop. Connect with Tara: The Business of Healthcare Scholarship THC Primary Care Tara Humphrey on Linkedin Tara Humphrey on Twitter Tara Humphrey on Instagram   About Tara Humphrey Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.   Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

This was recorded back in September 2019 before lockdown, but it has so much goodness we wanted to share this again.  Jemma Fairclough-Haynes is a Human Resources Specialist and the owner and CEO of Orchard Employment Law, a firm that provides valuable HR insights to help employers manage their staff more effectively. Jemma is a public speaker on topics surrounding HR, employment law, and related rights and obligations. She is also the co-host of the business radio show, Bunker Xtra. Jemma joins me today to discuss her top tips that employers can utilise to create a more conducive atmosphere for their workforce. She shares common reasons employees don’t show up at work and the impact of factors such as weather. Jemma also highlights the potential benefits of allowing flexible work options under certain circumstances, such as working from home, and the importance of ensuring workplace equity, not just equality. “Equality is not the gold standard; it’s about equity.” - Jemma Fairclough-Haynes This week on The Business of Healthcare: How Jemma’s career journey led her to open Orchard Employment Law The two biggest reasons clients come to Orchard Employment Law Common mistakes employers make when it comes to managing their staff How Jemma’s firm advises employers while helping them maintain credibility Why employees might not go to work and the importance of employee wellbeing The impact of employee benefits on overall staff morale How cold weather impacts the workplace and why you should have an adverse weather policy How employers can update their policies while minimising the potential disruption that can come with change Discrimination in the workplace and Jemma’s thoughts on equality and diversity Trends in healthcare HR compared to other sectors Jemma’s advice on how small teams can handle HR more responsibly The certification Jemma’s firm recently earned and what the review process entailed The importance of recognizing the difference between equality and equity Connect with Jemma Fairclough-Haynes: Orchard Employment Law Jemma Fairclough-Haynes on LinkedIn  

This is the second Tuesday episode in our new format, and I hope you are enjoying it. This Tuesday I’m talking about the importance of auditing your time. I know that you need to make time to fit an audit in, but it is so worth it in the long run. I share how to do it, how to use the data once you’ve done it and the best steps to take to make your workload more manageable. I also share what’s been going on behind the scenes with me, including being honest, authentic and unedited!   “Once you can see how you are spending your time and the data is there in black and white, you will get light bulb moments.” Tara Humphrey   This week on The Business of Healthcare: The importance of auditing your time. How you can start an audit. What steps you can take next. How to make your workload more manageable. What I’m doing to be more honest on social media. Why I’ve decided to sometimes post unedited. Connect with Tara: The Business of Healthcare Scholarship THC Primary Care Tara Humphrey on Linkedin Tara Humphrey on Twitter Tara Humphrey on Instagram   About Tara Humphrey Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.   Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Clare Fuller is a Nurse and Lead Practitioner for Palliative and End of Life Care with over 30 years of experience in this area. She is a mum and yoga enthusiast and is also a good friend of mine, and I wanted to talk about this topic with a friend and someone I really trust because it’s close to my heart. Clare joins me this week to share her experiences of working in End of Life Care. Unfortunately, most of us will be able to relate to this either as a professional, an adult, a child or a carer. It’s close to my heart as my parents passed away when I was younger. She shares how she finds joy and fulfilment working in such a difficult role and tells us about the importance of planning. Clare talks about what a privilege it is to help people when they need it the most.   “To be allowed to work with people at such a vulnerable time, I can honestly say, has been an amazing privilege in life.” Clare Fuller   This week on The Business of Healthcare: Clare’s journey and career to date. What it means to work in End of Life Care. How Clare finds joy in such a difficult role. The most important advice Clare would give to others. The importance of planning. What Compassionate Care means to Clare. Turning difficult conversations into important conversations.   Connect with Clare Fuller on: Clare on Twitter   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

New things are happening. In this episode, find out all about my brand new scheme, the Business of Healthcare Scholarship to support healthcare professionals from a BAME background pursue their leadership careers. And you may have noticed that this episode has been launched on a Tuesday – we are going to trial doing two episodes a week. On a Tuesday, I’ll provide a shorter, solo episode from me with updates and insights of what’s going on with my business. Then as usual on Thursday, we’ll have a longer episode with me interviewing an amazing guest! I’m so excited about this new format, to bring you new content twice a week! I’d love to know what you think, message me, comment or leave a rating & review.   “I need to be braver and say, ‘hang on a minute, please don’t say that, it’s not right’.” Tara Humphrey   This week on The Business of Healthcare: Introducing the Business of Healthcare Scholarship. Why I decided to be proactive. Who can apply for the scholarship. New things happening with my business. We are now working remotely – permanently. Changes we are making because of Coronavirus. The new format of The Business of Healthcare Podcast.   Connect with Tara: The Business of Healthcare Scholarship THC Primary Care Tara Humphrey on Linkedin Tara Humphrey on Twitter Tara Humphrey on Instagram   About Tara Humphrey Tara Humphrey is the founder of THC Primary Care, a leading healthcare consultancy specialising in workforce transformation. Tara and her team also work with GP federations supporting the implementation of clinical services.   Tara has over 20 years of project management and business development experience across the private and public sector and has an MBA in Leadership and Management in Healthcare, is published in the London Journal of Primary Care and is the author of over 150 blogs.   Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Lisa Rodrigues is currently a Writer, Coach and Mental Health Campaigner and has spent 13 years of her career as CEO of Sussex Partnership NHS Foundation Trust. She was awarded a CBE for services to the NHS in 2012, and has become known for challenging the stigma of mental illness whilst suffering with depression and mental health issues herself. Lisa joins me today to share some of the amazing experiences throughout her career. She talks about how leaders can create diversity in a team, and how to support the diversity in your team. She shares some of the ways leaders can help support colleagues suffering from mental health issues. She also talks about her experiences of feeling imposter syndrome when writing, and how the best communicators are the ones who say things in the simplest ways.   “A team is much stronger when you take it in turns to lead and you don’t all agree with one another. You need voices of dissent, people with different experiences and different backgrounds because otherwise you’ll have a team that looks the same as one another and that is not a healthy team.” Lisa Rodrigues CBE   This week on The Business of Healthcare: The journey of Lisas career as CEO of Sussex Partnership NHS Foundation Trust. How she created diversity in her team. How to support the diversity in your team. Ways leaders can support colleagues with mental health issues. Who the Marie Secole Trust are and what they do. How even the best of us suffer from imposter syndrome.   Connect with Lisa Rodrigues CBE on: Lisa on Twitter Lisa on Linkedin Lisas blog Lisas book: Being an NHS Chief Executive | What they never told me (or if they did I wasn't listening) Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Dr Kit Latham is Co-Founder and CEO of Credentially who are a health-tech start up supporting organisations to on-board clinicians and healthcare workers in a timely and efficient way. Kit is an A&E doctor where he learned first-hand some of the problems the NHS faces, and now uses his company to help solve them. Kit joins me today to talk about the journey that has led to what Credentially looks like today and how the path to success has not always been smooth and there have been lots of different ideas along the way. He talks about the culture and ethos at Credentially, and it is clear the company has intentionally built it this way. He shares how his organisation has responded to the Covid-19 crisis by volunteering their technology. And he shares how things have changed for Credentially when it comes to attracting funds and investors.   “Compared to working in A&E, what I’m doing is not hard, but it’s not an easy thing to set up a start up, to take on that risk and build something from nothing.” Dr Kit Latham   This week on The Business of Healthcare: The journey Credentially has been on to get where they are today. How the path to success has not always been smooth. What the culture and ethos at Credentially is like. How Credentially have responded during the Covid-19 crisis. How they have attracted investors in the past versus how it happens today.   Connect with Dr Kit Latham on: Kit on Twitter Kit on Linkedin Credentially on Twitter Credentially website: https://www.credentially.io/ Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Dr Mala Mawkins is a trained doctor, has featured in Forbes 30 under 30, feature in Vogue magazine, been a finalist of Women of the Future UK and is host of the Royal Society of Medicine Podcast. She currently works for Cellen Therapeutics a provider of personalised cannabis-based products for patients living with long-term conditions. Mala joins me today to talk about what she is doing to help promote change. She shares some of her experiences of facing discrimination and her thoughts on diversity in the healthcare sector. She talks about her journey so far, and how some of the amazing opportunities she’s had have come about when she has put herself out there. She shares that she has fears too, but has used her inner confidence to step out her comfort zone to progress her career.   “The light has been shone on every other sector, it has been shone on the music industry, the film industry, it has been shone in the finance sector and these stark inequalities in leadership have been highlighted and change has started, yet in the healthcare system the light is still not shining, the lamp isn’t even switched on.” Mala Mawkin   This week on The Business of Healthcare: How Mala has featured in Forbes and Vogue. What Mala is doing to promote change. How to be confident even when facing discrimination. How to face your fears and go for it anyway. What diversity there is in the healthcare sector. How to step out your comfort zone to progress your career.   Connect with Mala Mawkin on: Mala on Twitter Mala on Instagram Mala on Linkedin Cellen Therapeautics on Twitter Website: https://www.cellenhealth.com/ Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.

Dr Anas Nader is Co-Founder and CEO of Patchwork Health, a technology company transforming flexible working in healthcare. Anas trained as a bio-medical communications specialist, then trained as a doctor and started working in the NHS as a junior doctor. AS a junior doctor he realised there was a need to reduce staffing spend, but also create a more efficient temporary staff and flexible working culture. He saw there was a gap in this space where technology could help solve this problem and creating a company to provide and deliver this at scale.   Anas joins me to talk about Patchwork Health and how they work to create true partnership. Their philosophy is to co-design, co-produce, co-deliver, because collaboration and working in partnership is key in the NHS. Anas shares how they strive to deliver excellent customer service. Anas also gives us a masterclass in leadership, sharing how it takes confidence and courage to say no and build the skills ready for the right opportunity.   “We’re working in partnership, we’ve become advisors, their colleagues, part of their team with shared KPI’s and shared goals that transform that relationship between the supplier and the customer.” Dr Anas Nader   This week on The Business of Healthcare: What Patchwork Health do. The mission Patchwork Health work towards. How to create true partnership in your business. How to deliver excellent customer service. Why timing is important. How to say yes or no to opportunities. Why it’s important to build skills ready for the right opportunity.   Connect with Patchwork Health on: Patchwork Health on Twitter Patchwork Health on Linkedin Website: https://www.patchwork.health/ Email: hello@patchwork.health Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast with your host, Tara Humphrey. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Don’t forget to visit our website and follow us on LinkedIn and Twitter for more great content and information to improve your healthcare organisation.