PX Espresso Hour☕with Luke O'Mahoney

Send us a textSummary:Luke and Rita discuss the importance of creating exceptional learning experiences through a problem-led approach. They emphasize the need to focus on the big idea and the evidence of learning, rather than just the content. They also highlight the importance of interactivity and personalization in learning experiences. Rita shares her journey from working in an NGO to L&D and her current role at Sana, an AI tool for learning. They also touch on the concept of finding one's zone of genius and the joy of the journey in attaining it. The conversation explores the importance of focusing on the problem rather than the solution, and how human-centered design and AI can help in this process. It emphasizes the need for HR and L&D professionals to be commercially savvy and align their initiatives with the top priorities of the organization. The potential of AI in democratizing access to knowledge and personalizing learning experiences is discussed. The conversation ends on an optimistic note, highlighting the opportunity for AI to free up human capacity for uniquely human tasks.Key Takeaways:Exceptional learning experiences are created through a problem-led approach, focusing on the big idea and the evidence of learning.Interactivity and personalization are key elements in engaging learners and making learning experiences exceptional.Finding one's zone of genius and pursuing work that aligns with passion and purpose can lead to a fulfilling career.The joy of the journey and the process of attaining goals is often more important than the end result.Reflecting on one's own motivations and purpose can help guide career choices and enable personal growth. Focus on the problem rather than the solutionBe commercially savvy and align initiatives with organizational prioritiesAI has the potential to democratize access to knowledgeAI can personalize learning experiencesAI frees up human capacity for uniquely human tasksGuest Bio:Rita has a decade of experience in designing and implementing impactful learning experiences with the latest technologies. In her previous role as Head of Learning at Klarna, she led the process of procuring and rolling out learning tools used by over 3000 employees in 18 markets. Today, Rita advises over 30 scaleups and enterprises as Strategic Learning Partner Manager at Sana, the Swedish-born scaleup on a mission to transform workplace learning and knowledge sharing with AI. Passionate about the intersection of learning and technology, Rita believes the future of L&D depends on its professionals having a rich understanding of both.Email: rita@sanalabs.com LinkedIn: Rita Azevedo | LinkedIn Host Bio:A former Start-up Head of People, Luke is the founder of Sapienˣ, a platform of content, courses and community for The Post HR Generation. Email: luke@sapienx.co.ukLinkedIn: Luke O'Mahoney | LinkedInNIf you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Geraldine Butler-Wright, expert in creating sustainable start-ups, discusses the importance of camel organizations and intentional design. They also explore the significance of prioritizing business goals, building strong relationships, and understanding stakeholder needs. The podcast emphasizes proactive problem-solving, finding joy in the work, and taking action.

Send us a textSummary:In this conversation, Rita discusses her experience in People Operations within small businesses and startup / scale-ups. She emphasizes the importance of building a strong foundation in HR and the unique challenges and opportunities that come with being a small and lean organization. Rita also shares insights into the recent acquisition of her company and the potential for growth and change. The conversation highlights the need for trust, clear communication, and a focus on culture as organizations scale. In this conversation, Luke and Rita discuss various topics related to HR and people management. They explore the importance of creating ownership and agency within organizations, the role of cultural foundations and co-creation in driving success, and the significance of supporting work-life balance. They also discuss the inclusion of people leaders in decision making, the investment in employee well-being, and the need for a proactive HR function. Additionally, they touch on the superpower of small businesses, the potential drawbacks of businesses getting too big, and the importance of enabling individuals to find joy in their work. They conclude by reflecting on the future of HR and the challenges and opportunities it presents.Guest Bio:Rita is hands-on People Leader with a focus on building people-centric workplaces. She loves shaping and driving the people experience forward in international start-up environments setting up the complete employee experience from scratch by building and designing processes, tools, and frameworks for the whole employee lifecycle in a way that makes employees wanna stick around!Rita is also the Co-founder of the People Ops Community NL, a slack workspace for like-minded HR and PX professionals in the Netherlands to share resources, ideas, and information.Currently: Director of People at Homerun. Homerun is a radically easy to use hiring tool aimed small to medium sized businesses. We help business to organise and streamline their hiring process even without internal knowledge or a recruiter at hand.Contact Rita:Email: rita@homerun.coLinkedIn: Rita Wittek-Verbeek | LinkedInHost Bio:Luke is the founder of Sapienˣ, a platform which creates content, courses and community for The Post HR Generation.Email: luke@sapienx.co.ukLinkedIn: Luke O'Mahoney | LinkedInNewsletter: PX Espresso----------------------------------------------Support for this episode of PX Espresso Hour comes from Sana.Sana is an AI company transforming how organizations learn and access knowledge. Their learning platform and knowledge assistant are trusteIf you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a textKey Takeaways (Ai Generated):Effective learning programs start with analysis and discovery to understand the needs of individuals and the organization.Design principles should focus on a holistic approach, spaced learning, and interactive experiences.Consider individual learning styles and create programs that cater to different preferences.Focus on behavioral change and creating a supportive learning environment to drive results. Create sticky learning experiences to ensure knowledge retention and application.Challenge training requests to identify the root cause of performance problems.Conduct a thorough discovery phase to gather relevant data and understand the needs of learners.Utilize existing data and generative AI to gain insights and inform training solutions.Balance human interaction and technology in learning experiences.Promote self-awareness in leadership programs to align behavior with values.Encourage continuous learning and provide opportunities for both bite-sized and deep immersive learning.Develop personal action plans and foster accountability for learning outcomes.Recognize the role of ego in learning and cultivate a mindset of curiosity and openness.Explore the psychology of learning to enhance the effectiveness of training programs.Guest Bio(s):Becki & Jess are the AWESOME Co-Founders of Wonderful Brilliant. They specialise in Culture, Engagement & Learning. They are on a mission to build a world where wonderful people, teams and whole organisations are energised. Shifting the dial to a more human approach to life and work, where businesses are set up for their people to thrive and drive brilliant outcomes. Wonderful Brilliant; People Consultancy specialising in Culture, Engagement and Leadership Development (wonderful-brilliant.com)Becki NazarethEmail: becki@wonderful-brilliant.com Becki Nazareth | LinkedInJessamine RingerEmail: jessamine@wonderful-brilliant.comJessamine Ringer | LinkedInContact Luke:Luke is the founder of Sapienˣ which is a platform of content, courses and community The Post HR Generation. Sapienˣ is for People people who think like product people.Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedInNewsletter: PX EspressoSupport for this episode of PX Expresso Hour comes from Sana.Sana is the end-to-end learning platform for modern people teams. Combining the best of an LMS and LXP with collaborative authoring and a built-in virtual classroom, Sana has helped pioneering companies like kry/livi and Svea Solar simplify and scale their learning initiatives. Employees love learning andIf you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a text Booooom 💥This week is a Solocast, part of the Diary of a People Ops Solopreneur subseries, where I share my experience of building and scaling a business of one in the People / HR space.In Vol. 3, I talk about:Using LinkedIn to build an audience (10 month content update)2023 Product RetroLessons Learned from building and launching 2 cohort based programmesBeta launch of my first fully async digital courseScaling a Newsletter from 0 to 2,000+ subscribers in 32 weeksMy plans to maximise the value and reach of my newsletter & podcastIf you are budding Solopreneur or just curious about the business model, I hope me sharing my experience openly proves to be valuable to you.If you have any questions about the process, feel free to email me and I will get back to you directly and cover the most popular questions in future solocast episodes 👍🏻Contact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedInSupport for this episode of PX Expresso Hour comes from Sana.Sana is the end-to-end learning platform for modern people teams. Combining the best of an LMS and LXP with collaborative authoring and a built-in virtual classroom, Sana has helped pioneering companies like kry/livi and Svea Solar simplify and scale their learning initiatives. Employees love learning and sharing knowledge on Sana because the experience is intuitive and interactive, while L&D saves countless hours of manual work thanks to flexible integrations, AI-powered analytics, and smart automations.Take a look👀: Augmenting human intelligence | Sana (sanalabs.com)🎵Music Credit: Anton Vlasov from Pixabay🎵 If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a textEpisode Summary:Understanding your People Product and the role you are there to play as a the People LeadDefining and operationalising organisational health"Fixing the roof whilst the sun shines" to survive the inevitable crises which will come!"SLT first approach" - Recognising that SLT need to operate like a team, not a group of individuals who manage other teamsPreparing the Leadership Team to operate as the crisis response unitSecuring buy in from Founder / CEO for People initiatives... or notCreating and operationalising values  Guest Bio:Thomas is currently building a world-class People & Talent function at Juro, a VC backed AI start-up. Juro's AI contract collaboration platform empowers businesses to create, agree and manage contracts up to 90% faster than traditional tools. Juro works with some of the world's leading companies like Deliveroo, Remote and Trustpilot to accelerate legal workflow, automate routine contract tasks and gain better visibility into contract data. Contact Thomas:Email: thomas@juro.comThomas Forstner | LinkedInContact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedInNewsletter: PX Espresso🎵Music Credit: Anton Vlasov from Pixabay🎵 If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a textEpisode Summary:Fundamentals of AI and how to start engaging with itWhat are GPTs and how should we use them?Democratising access and the benefits of generative AICreating organisational guardrails around the use of AIPotential impact of AI for Job SeekersHow to start using AI in People OPs / HRAs always, I really enjoyed this conversation and I hope that you do too!Guest Bio:Amanda has 15+ years of experience building, operating, consulting, and advising over 50 diverse companies, including Google, Warburg Pincus, Jane Technologies, and LifeLabs Learning. In 2021 she founded Mindful Growth Partners with a mission to transform individuals, teams, and organisations into future-ready, adaptive systems that thrive amidst constant change.She specialises in equipping people and businesses with the skills, processes, and tools to be future-ready, sustainable organisations. Her approach is anchored in fostering transparency, adaptability, and conscious decision-making, ensuring individuals and teams not only navigate but excel amidst change. Contact Amanda:Email: amanda@mindfulgrowthpartners.comAmanda Halle | LinkedInNewsletter: Unravelling AI Contact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedInNewsletter: PX Espresso🎵Music Credit: Anton Vlasov from Pixabay🎵 If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Frieda Möcker, an expert in Product Led People Ops and positive company culture, discusses her transition to leadership and the insecurities that came with it. She emphasizes the importance of psychological safety and effective communication in managing teams. Frieda also introduces the concept of 'Company Behaving Awesome,' focusing on collaboration and inclusivity in enhancing employee experiences. The conversation touches on the ethical dilemmas in HR and how product-led approaches can drive better outcomes in people operations.

Send us a textBooooom 💥The second instalment of the Diary of a People Ops Solopreneur subseries, where I share my experience of building and scaling a business of one in the People / HR space.In Vol. 2, I talk about:Content strategy and updates on audience and community growth (including the top line numbers follower count, impressions and engagement etc)Upcoming rebrand and core brand messaging updateProduct Development: How I have evolved the current cohort programme over the last 12 months, digital courses soon to be released, newsletter, podcast and other products planned for release in 2024If you are budding Solopreneur or just curious about the business model, I hope me sharing my experience openly proves to be valuable to you.If you have any questions about the process, feel free to email me and I will get back to you directly and cover the most popular questions in future solocast episodes 👍🏻Contact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedIn🎵Music Credit: Anton Vlasov from Pixabay🎵 If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a textBooooom 💥Another very enjoyable conversation to share with you today! I was joined by Ella Overshott, Co-founder of Culture Change agency, Pecan Partnerships.We got super nerdy about cultural evolution and explored what is required to create great workplaces where people love to work and customers love to do business.Some of the conversational threads we pulled on:The Cultural "lifecycle" / scaling and evolving cultureThe impact of Leaders and Managers on Culture"Corporate Memory" / Memetics and Cultural Evolution Pecan’s 5 Enablers FrameworkCulture vs "Cult Like" tendencies Finding an authentic cultural tone of voiceGetting values off the wall and into actionElla also referenced a few resources towards the end of the conversation which are listed below 👇🏻Find Pecan’s 5 Enablers Framework: https://pecanpartnership.co.uk/our-approach/Download Pecan’s Culture Change that Works eBook: https://subscribepage.io/WqWVkYDownload Pecan’s Hybrid High-Performance eBook: https://subscribepage.io/EvaQjFDownload Pecan’s People Powered Purpose eBook: https://pecan-partnership-26145320.hubspotpagebuilder.eu/people-powered-purposeListen to Pecan’s Cracking Culture Change podcast: https://pecanpartnership.co.uk/cracking-culture-change-podcast/Guest Bio:Ella is co-founder and Director of Pecan Partnership whose purpose is to create cultures where people love to work and customers love to do business.Ella has over 25 years’ experience in culture change, employee engagement and performance coaching. Her background leading sales and operations teams brings a practicality and commercial focus to the challenge of culture change and engagement. Her expertise in psychology and coaching give her insight into what it takes to create a sustainable change in behaviour that impacts all aspects of organisational life for colleagues, customers and stakeholders.Ella’s experience spans a wide range of sectors including retail, financial services, higher education, utilities, hospitality and not-for-profit. Clients include scaleups, SMEs and large companies in the UK and internationally, including award winning success for her work in mergers and acquisitions. Contact Ella:Email: ella@pecanpartnership.co.ukElla (Woods) Overshott | LinkedInContact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedIn🎵Music Credit: Anton Vlasov from Pixabay🎵 If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay