PX Espresso☕with Luke O'Mahoney 017 - Frieda Möcker - Implementing Product Led People Ops + Building a Company Behaving Awesomely
Dec 6, 2023
Frieda Möcker, an expert in Product Led People Ops and positive company culture, discusses her transition to leadership and the insecurities that came with it. She emphasizes the importance of psychological safety and effective communication in managing teams. Frieda also introduces the concept of 'Company Behaving Awesome,' focusing on collaboration and inclusivity in enhancing employee experiences. The conversation touches on the ethical dilemmas in HR and how product-led approaches can drive better outcomes in people operations.
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From Micromanager to Coach
- Frieda Möcker initially struggled with delegating and micromanaging her team, hindering their progress.
- Feedback from her team and manager helped her realize she was the bottleneck, leading her to adopt a coaching style.
Effective Feedback
- Create a feedback-rich environment where team members can learn and grow from mistakes.
- Focus on preventing the reoccurrence of failures, not preventing initial mistakes, to enable growth.
Feedback Culture
- Open feedback and self-reflection are crucial for growth, both individually and as a team.
- Regular 360 feedback cycles, combined with self-assessments, create a powerful learning culture.