Behavioral Science For Brands: Leveraging behavioral science in brand marketing.

Consumer Behavior Lab
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7 snips
Dec 10, 2025 • 48min

How small behavioral nudges can transform culture and performance at work

Discover how small behavioral nudges can reshape workplace culture and boost performance. Explore the concept of aligning employee actions with marketing goals. Learn why traditional cash incentives might not always be the best choice and how holistic motivators can drive change. Delve into practical nudges like reducing friction in tasks and leveraging social proof to encourage positive behaviors. Find out how purpose-driven work and innovative lottery designs can enhance motivation and compliance among employees.
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Dec 3, 2025 • 48min

Interview: Susan Weinschenk, author of 100 Things Every Designer Needs to Know About People, on the psychology behind effective user experience

In this engaging conversation, Susan Weinschenk, a behavioral scientist and author, reveals how psychology shapes user experience design. She discusses effective visual tactics, like using contrasting colors and emotional imagery, to capture attention. Susan emphasizes the importance of storytelling in design, and how to balance friction for better engagement. She also shares insights on memory enhancement and the impact of culture on design. With practical tips for communicators, this talk is a treasure trove for anyone looking to improve their design approach.
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Nov 19, 2025 • 39min

Behavioral Science For Agencies: Copywriting

Explore how behavioral science revolutionizes copywriting. Discover the compelling power of concrete language and why shorter messages are often more effective. Learn about the impact of loss framing on persuasion and how it can outperform traditional gain strategies. Hear about memorable brand taglines and B2B examples that utilize visualization to drive engagement. Lastly, practical tips for agencies on crafting impactful copy are revealed, emphasizing simplicity, memorability, and strategic framing.
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14 snips
Nov 12, 2025 • 52min

Interview: Will Storr, author of The Science of Storytelling, on how great stories persuade and inspire action

In this engaging discussion, Will Storr, bestselling author and journalist, dives into the power of storytelling and its impact on persuasion in marketing. He explores how humans are inherently wired for narratives that shape identity and belief. Storr explains the concept of 'story-being' and illustrates it with the example of Theranos, showing how seductive narratives can overshadow rational thinking. He also highlights the importance of identity-driven advertising, the simplicity of messaging, and how curiosity can ignite engagement.
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10 snips
Nov 5, 2025 • 40min

How BMW leveraged the fresh start effect to win over new drivers

Explore how BMW cleverly used behavioral science to win over new drivers. The conversation highlights targeting life events to create more openness to change. Discover the fresh start effect and how it influences consumer behavior during key moments. Learn about price relativity and how luxury comparisons can boost brand appeal. The mere proximity effect reveals how surrounding luxury ads can elevate perception. Personal road trip tales add a fun twist to the insightful marketing strategies discussed.
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9 snips
Oct 29, 2025 • 34min

How Halloween candy can teach marketers about choice, memory, and reward

Dive into the sweet world of Halloween candy to uncover fascinating insights for marketers! Learn how diversification bias influences choices, making variety key for challenger brands. Discover why experiences that end on a high note are rated better, and how adding lower-value items can diminish overall satisfaction. Plus, explore how uncertain rewards, like probabilistic prizes, create more excitement than fixed discounts. These behavioral science principles could transform your marketing strategies!
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13 snips
Oct 22, 2025 • 41min

Behavioral science for agencies: Pitching

Dive into the secrets of agency pitches! Discover how remembered pitches often trump superior quality due to trust. Learn about the illusion of effort, where perceived diligence improves client judgment. Unpack the stolen thunder effect—why admitting flaws can amplify your credibility. Explore extremeness aversion to refine pricing strategies that sway choices. Unveil practical tactics to turn perceived negatives into assets, and hear about pitch rituals that celebrate teamwork. These insights are must-haves for winning more business!
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4 snips
Oct 15, 2025 • 48min

Interview: Dan Ariely, author of Predictably Irrational, on unfakeable signals, friction, and trust in brands

Dan Ariely, a Duke University professor and behavioral economics expert, shares insights on how brands can foster trust and communicate more authentically. He discusses the psychological impact of branding, differentiating between familiarity-driven and identity-driven approaches. Ariely explains the 'handicap principle' and the importance of unfakeable signals in building credibility. He emphasizes that brands should encourage consumer participation in creating meaning while sharing fascinating examples of how consumption vocabulary can enhance product experiences.
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9 snips
Oct 8, 2025 • 49min

Interview: William Poundstone, author of Priceless, on anchoring, fairness, and the myth of “fair value”

In this conversation, William Poundstone, author of Priceless, explores the intriguing realm of pricing psychology. He dives into the concept of anchoring, discussing how high-priced items can make others seem like bargains. Poundstone reveals the flat-rate bias in subscription services and its impact on consumer choices. He also shares how perceived fairness influences buying decisions and the psychology behind menu design tactics that drive sales. Ultimately, he emphasizes the importance of presenting multiple reasons for customers to perceive value.
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Oct 1, 2025 • 55min

Interview: Adam Alter, NYU marketing professor and author of Irresistible, on nine-enders, fluency, and naming that sells

Adam Alter, an NYU marketing professor and bestselling author, dives into the nuances of how behavioral science influences decision-making. He discusses intriguing concepts like 'nine-enders,' a phenomenon where significant life choices often occur at ages ending in nine, shaping marketing strategies. Alter emphasizes the impact of fluency in communication—how simpler, more pronounceable names build trust. He also explores the power of context in decision-making, demonstrating how environment and language can construct perceived value in products.

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