The Engineering Leadership Podcast

ABOUT JIM PALMERJim Palmer is the Chief AI Officer at Dialpad. Previously he was CTO and Co-Founder of TalkIQ, a conversational intelligence start-up with expertise in real-time speech recognition and natural language processing, acquired by Dialpad in May of 2018. Prior to TalkIQ, he was the founding engineer on the eBay Now local delivery service.SHOW NOTES:Tips and cheat codes for navigating AI governance (3:30)Breaking down red teaming & adversarial testing in AI governance (8:02)Launching and scaling adversarial testing efforts (11:27)Unexpected benefits unlocked with adversarial testing (13:43)Understanding data governance and strategic AI investments (15:38)Building resilient AI from concept to customer validation (19:28)Exploring early feature validation and pattern recognition in AI (22:38)Adaptability in data management and ensuring safe, ethical data use while adapting to evolving legal and governance requirements (26:51)How to prepare data for safe and sustainable long-term use (30:02)Strategies for compliant data practices in a regulated world (32:43)Building data deletion systems with model training in mind (35:14)Current events and trends shaping adaptability and durability in the AI ecosystem (38:38)The role of a Chief AI Officer (41:20)Rapid fire questions (44:35)LINKS AND RESOURCESGenius Makers: The Mavericks Who Brought AI to Google, Facebook, and the World - With deep and exclusive reporting, across hundreds of interviews, New York Times Silicon Valley journalist Cade Metz brings you into the rooms where these questions are being answered. Where an extraordinarily powerful new artificial intelligence has been built into our biggest companies, our social discourse, and our daily lives, with few of us even noticing.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

James Campbell, co-founder and CTO of Great Expectations and former Chief Data Scientist at the CIA, shares his journey from government to startup life. He discusses the importance of community-driven innovation and how engaging with niche audiences influences product development. Campbell highlights strategies for building impactful open-source software, emphasizing user needs and effective communication. He also reflects on embracing risk in entrepreneurship and the value of mentorship in overcoming challenges.

Colleen Tartow, a seasoned Field CTO, Jim Liu, an accomplished engineering leader, and Divya Alavarthi, a skilled engineering and business strategist, dive into transformative leadership practices. They discuss mastering the hiring process with structured interviews and clear candidate evaluations. The power of storytelling is highlighted for fostering connections and enhancing communication in engineering. The trio also explores the benefits of community support and mentorship, emphasizing how viewing challenges through an engineering lens can lead to effective solutions.

David Mytton, co-founder of Console and CEO of Arcjet, shares his journey in the tech world, from founding Server Density to embracing sustainable computing. He discusses the essential role of community in developing successful tools and the shift towards strategic hiring in tech. Mytton dives into the importance of documentation and effective go-to-market strategies for developer tools. He also highlights emerging trends in sustainable computing, reminding us that environmental impact matters beyond just energy consumption.

Melody Meckfessel, CTO at Jasper.ai and former Google VP, shares her insights on cultivating resilience and adaptability in engineering teams. She discusses the rapid transformations in tech, emphasizing strategic decision-making amidst evolving market needs. Melody dives into the role of AI in enhancing collaboration and creativity within teams. She advocates for a curious, supportive culture to foster innovation and highlights the importance of diversity and connection in engineering leadership for personal growth and fulfillment.

Joined by Andy Kortz, CTO at Integra Testing, James Tyack from Coursera, and John Ross from KUBRA, this discussion dives into building trust within teams. They explore the use of strategic humor during mergers and acquisitions to ease tension and enhance collaboration. Insights on the importance of day-one commitments highlight how clear communication can drive project success. The trio also shares experiences from informal gatherings that foster community, emphasizing vulnerability and connection as keys to empowering leadership.

Anurag Agarwal, VP of Engineering at Google Workspace, oversees major products like Gmail and Drive with over 18 years at Google. He discusses how AI is transforming product development, emphasizing speed and clear goals. Anurag shares strategies for effective team decision-making, stressing transparency and collaboration. He highlights the importance of user-centric approaches in refining functionalities and cultivating a no-blame culture to foster innovation. The conversation also touches on futuristic workflows shaped by new technologies and deeper human connections.

Kathryn Vandiver, a global engineering leader with over 30 years of experience, shares her expertise on leading through significant organizational changes. She discusses the challenges of transitioning from an individual contributor to an engineering manager, emphasizing team dynamics and empathy. Kathryn highlights the importance of building trust and fostering collaboration, especially during mergers and acquisitions. She offers actionable tools for creating collective agreements and enhancing communication, ultimately guiding teams towards innovative outcomes.

James Birchler, an engineering and product development guru with a knack for coaching, shares insights on the four modes of coaching and how to navigate career growth amid company changes. He highlights the importance of trust and communication for engineering leaders, explaining why people challenges often outweigh technical ones. James discusses the distinction between coaching and mentoring, the significance of storytelling in leadership, and how past experiences shape current roles. His unique journey underscores the value of self-awareness and community in fostering career advancement.

Natalie Glance, Chief Engineering Officer at Duolingo, shares her passion for mentorship and effective leadership. She discusses how Duolingo nurtures talent through structured onboarding and internship programs, highlighting the importance of early support and tailored projects. Natalie emphasizes the significance of clear communication in leadership and the balance between meaningful work and measurable impact. She also explores strategies for developing engineering leaders, ensuring continuous growth and alignment within teams.