From VPE to CTO - mission-aligned teams, prioritizing company over department outcomes & the power of a “not do” list w/ Ryan Fox #197
Nov 19, 2024
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Ryan Fox, CTO at Super.com and former SWE at Google, shares insights from his leadership transition from VP of Engineering to CTO. He emphasizes the importance of a 'not do' list for prioritizing responsibilities and aligning team outcomes with company goals. Ryan discusses effective coaching strategies for department heads and the significance of situational leadership in engineering management. He also dives into the benefits of mission-aligned teams, highlighting their role in enhancing collaboration and accountability within organizations.
Ryan Fox emphasizes the necessity of a 'not do' list to streamline responsibilities and enhance operational clarity in leadership roles.
The Mission-Aligned Teams (MAT) framework fosters collaboration among departments by combining accountability with a focus on company-wide goals.
Deep dives
Expanding Professional Networks through Local Meetups
Virtual meetups and one-on-one match events are being organized in over 30 cities around the world to help engineering leaders build their networks. This initiative aims to provide a lightweight and engaging way for professionals to connect, share insights, and explore future collaboration opportunities. Interested individuals can easily RSVP by visiting the elc.community website and selecting their local chapter. These events not only foster connections but also encourage knowledge exchange, crucial for professional growth.
Transitioning to CTO: Responsibilities and Expectations
The transition from VP of Engineering to CTO brings significant changes in responsibilities and expectations. The new role places a stronger emphasis on the company's overall success rather than focusing solely on departmental goals, which often leads to conflicts in priorities. Ryan Fox, the CTO at Super.com, emphasizes the importance of defining a clear job description amidst these changes to ensure effective leadership. This includes delineating responsibilities and establishing a 'not do' list to clarify roles and enhance operational efficiency.
The Importance of Situational Leadership
Shift in leadership focus requires a shift in approach, particularly from tactical decision-making as a department head to a more strategic role as a coach for other department heads. This involves fostering accountability and autonomy among team leaders while also emphasizing collaboration and clarity in communication. Utilizing frameworks like situational leadership helps leaders understand when to participate actively in decision-making (S3) versus when to delegate responsibilities (S4). The ability to balance these roles effectively allows for more strategic thinking and improved outcomes for the organization.
Implementing Mission-Aligned Teams (MAT)
The introduction of Mission-Aligned Teams (MAT) has significantly restructured how departments collaborate toward common goals. This model combines multidisciplinary teams with defined leadership accountability, facilitating better focus and alignment with company objectives. By assigning a MAT lead who is responsible for the success of specific missions without being the direct people manager, organizations can maintain functional leadership while fostering collaboration. The approach has reportedly led to greater employee satisfaction and higher key results completion, making it an effective strategy for scaling operations.
Ryan Fox, CTO @ Super.com, joins us to dissect his leadership transition from Vice President of Engineering to CTO. He shares how he created his own job description and – perhaps most importantly – identified & found buy-in around his “not do” list. We also cover Ryan’s favorite strategies for coaching department heads, why it’s important to focus on strategic thinking as an eng leader, tips for instilling accountability & autonomy, and defining different levels of situational leadership. Patrick and Ryan also dissect Super.com’s MAT leadership approach and how it is incorporated into their engineering functions.
Ryan Fox is the CTO at Super.com, an all-in-one app that has helped millions of customers save, earn and put over $150 million back in their pockets. Previously, Ryan worked as both a SWE and SRE at Google.
SHOW NOTES:
Ryan’s background / experience with Super.com (2:04)
What sparked his transition from VP of Engineering to CTO (3:40)
How Ryan tackled creating his own job description (5:50)
Strategies for prioritizing responsibilities & developing a “not to do” list (8:20)
Process for defining what not to do (9:32)
Examples of building buy in for a “not to do” responsibility (11:45)
Insights on prioritizing company wide outcomes vs. departmental outcomes (13:33)
Transitioning from a department head to coaching other department leaders (15:26)
Components of a successful coaching conversation about strategic thinking (18:48)
Frameworks for instilling accountability & autonomy in department heads (21:25)
Incorporating mission-aligned teams into the engineering organization (25:37)
Why the MAT leader focuses on business, not people aspects (27:52)
Elements that contribute to the MAT model’s success (29:32)
The intersection of MAT & functional leadership (32:04)
Ryan’s advice to leaders new to the MAT approach (34:20)
Rapid fire questions (36:29)
LINKS AND RESOURCES
MAT Resource Guide - A guide to understand the Mission-Aligned Team organizational structure, how Super.com rolled out MATs, and how such a structure may be able to help your organization.
All-In with Chamath, Jason, Sacks & Friedberg - Hosted by Chamath Palihapitiya, Jason Calacanis, David Sacks, and David Friedberg, the show features insider takes on business, technology, and society and interviews with the world's most influential thinkers.
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