Ryan Fox, CTO @ Super.com, joins us to dissect his leadership transition from Vice President of Engineering to CTO. He shares how he created his own job description and – perhaps most importantly – identified & found buy-in around his “not do” list. We also cover Ryan’s favorite strategies for coaching department heads, why it’s important to focus on strategic thinking as an eng leader, tips for instilling accountability & autonomy, and defining different levels of situational leadership. Patrick and Ryan also dissect Super.com’s MAT leadership approach and how it is incorporated into their engineering functions.
Ryan Fox is the CTO at Super.com, an all-in-one app that has helped millions of customers save, earn and put over $150 million back in their pockets. Previously, Ryan worked as both a SWE and SRE at Google.
SHOW NOTES:
- Ryan’s background / experience with Super.com (2:04)
- What sparked his transition from VP of Engineering to CTO (3:40)
- How Ryan tackled creating his own job description (5:50)
- Strategies for prioritizing responsibilities & developing a “not to do” list (8:20)
- Process for defining what not to do (9:32)
- Examples of building buy in for a “not to do” responsibility (11:45)
- Insights on prioritizing company wide outcomes vs. departmental outcomes (13:33)
- Transitioning from a department head to coaching other department leaders (15:26)
- Components of a successful coaching conversation about strategic thinking (18:48)
- Frameworks for instilling accountability & autonomy in department heads (21:25)
- Understanding situational leadership & S3 / S4 definitions (23:08)
- Incorporating mission-aligned teams into the engineering organization (25:37)
- Why the MAT leader focuses on business, not people aspects (27:52)
- Elements that contribute to the MAT model’s success (29:32)
- The intersection of MAT & functional leadership (32:04)
- Ryan’s advice to leaders new to the MAT approach (34:20)
- Rapid fire questions (36:29)
LINKS AND RESOURCES
- MAT Resource Guide - A guide to understand the Mission-Aligned Team organizational structure, how Super.com rolled out MATs, and how such a structure may be able to help your organization.
- All-In with Chamath, Jason, Sacks & Friedberg - Hosted by Chamath Palihapitiya, Jason Calacanis, David Sacks, and David Friedberg, the show features insider takes on business, technology, and society and interviews with the world's most influential thinkers.
This episode wouldn’t have been possible without the help of our incredible production team:
Patrick Gallagher - Producer & Co-Host
Jerry Li - Co-Host
Noah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/
Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/
Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
