
New Frontier: The AI, ecommerce & entrepreneurship podcast
This podcast explores the fast-moving world of AI for leaders and owners of ecommerce businesses. We discuss topics such as AI Answer Engine Optimization - getting your brand mentioned by ChatGPT / Amazon Rufus. It's hosted by Jo Lambadjieva, Founder of Amazing Wave and AI Educator; and Max Sinclair, Founder of Azoma & ex-Amazonian. It is brought to you by www.azoma.ai, amazingwave.digital and www.ecomtent.ai
Connect with us:
https://ecommerce-ai.beehiiv.com/
https://twitter.com/maxsinclair4
https://www.linkedin.com/in/max-sinclair-ai/
https://www.linkedin.com/in/joannalambadjieva/
Latest episodes

Dec 10, 2024 • 50min
Founding Ecomtent: Max Sinclair's Story behind the Start-up Success
In this special episode, Max, Founder and CEO of Ecomtent, takes his turn in the hot seat. Ecomtent is a generative AI tool that helps Amazon sellers optimize their product listings by generating visual and written assets. Max shares insights from his time at Amazon, where he worked in strategic roles spanning account management and global program launches. Drawing from his experience with top brands and emerging innovators, Max discusses what separates successful sellers from those struggling to adapt to the competitive e-commerce landscape.Max then provides a deep dive into Ecomtent's journey from inception to becoming a transformative tool in e-commerce. From its early focus on image generation to its evolution into an all-encompassing content optimization platform, Ecomtent harnesses the power of AI to enhance discoverability, conversions, and efficiency for sellers. With a focus on adapting to Amazon's emerging AI search capabilities, such as Rufus, Max explains how Ecomtent helps brands stay ahead in the shifting landscape of personalized, conversational search experiences.The conversation concludes with a broader look at the future of AI in e-commerce and beyond. Max envisions a world where AI agents become an integral part of daily life and business operations, driving unparalleled efficiency and personalization. He also shares insights into building and scaling Ecomtent, offering advice for aspiring founders navigating the VC landscape.This podcast is brought to you by Ecomtent and Amazing Wave. Connect with us:https://twitter.com/maxsinclair4https://www.linkedin.com/in/max-sinclair-ai/https://www.linkedin.com/in/joannalambadjieva/

Nov 28, 2024 • 55min
AI Governance & Regulation with Zahra Shah
Max welcomes Zahra Shah, a renowned expert in AI and Frontier Technologies, to discuss the rapidly evolving landscape of artificial intelligence, its governance, and its societal implications. Zahra, who has advised at the House of Lords and serves on various technology panels, shares insights on the UK's principles-based approach to AI regulation and compares it with the EU's risk-based model and the US's minimal regulation stance. They explore how balanced, innovation-friendly regulation could position the UK as a global leader in ethical AI development while addressing public trust and transparency concerns.
The conversation dives deep into the challenges and opportunities of generative AI and its impact across industries. Zahara outlines the risks for organizations and individuals, emphasizing the importance of compliance, data privacy, and the role of human oversight in deploying AI systems. They also discuss the potential of AI to augment productivity and innovation in sectors like e-commerce, HR, and customer service, while highlighting the need for tailored solutions to meet diverse business needs.
Looking ahead, the episode considers the transformative potential of agentic AI, touching on its implications for jobs, societal structures, and global power dynamics. Zahra and Max discuss the importance of decentralizing AI systems within government to prevent overreach and ensuring that regulation fosters democracy and public good.
This podcast is brought to you by Ecomtent and Amazing Wave.
Connect with us:
https://twitter.com/maxsinclair4
https://www.linkedin.com/in/max-sinclair-ai/https://www.linkedin.com/in/joannalambadjieva/

Nov 20, 2024 • 48min
The Honeymoon Period: Debunking Amazon's Algorithm's myths with Oana Padurariu
In this episode of New Frontier, Max and Joe dive into the ever-evolving world of Amazon with guest Oana, a leading expert in advertising and SEO. Oana sheds light on her groundbreaking research debunking the long-held "honeymoon period" myth for product launches on Amazon. Drawing from in-depth analysis of Amazon patents and scientific papers, she explains how the platform’s algorithm has shifted to prioritize personalized, data-driven ranking updates in near real-time.
The conversation also explores practical advice for Amazon sellers in 2024, emphasizing the importance of meticulous preparation before launch day. Oana shares tips on balancing long-tail and high-volume keywords in PPC campaigns, utilizing backend attributes effectively, and understanding how Amazon's increasingly sophisticated algorithm impacts pricing strategies and conversions. She underscores the need for constant monitoring and adjustments during the launch phase.
This podcast is brought to you by Ecomtent and Amazing Wave.
Connect with us:
https://twitter.com/maxsinclair4
https://www.linkedin.com/in/max-sinclair-ai/
https://www.linkedin.com/in/joannalambadjieva/

Nov 15, 2024 • 35min
Findings from 100 RUFUS experiments on my Product Listings: Optimizing for Amazon's new AI Search
In this episode , Andrew Bell returns, bringing his expertise in Amazon SEO and GPT development. Andrew, a leading innovator on the GPT store and Amazon director, shares insights from his groundbreaking experiment with RUFUS, Amazon’s AI-powered shopping assistant. He discusses how Rufus integrates seamlessly into the customer journey, offering personalized recommendations and even pulling images directly from product detail pages. Andrew highlights how sellers can optimize their listings by labeling lifestyle images and ensuring product details are accurate to maximize Rufus’s effectiveness.
Andrew dives deep into the mechanics of Rufus, explaining how it analyzes product information, customer reviews, and co-purchases to offer intelligent recommendations. He emphasizes the need for sellers to answer Rufus-generated customer questions directly in their listings and prepare for future AI integration by optimizing A+ content and videos. Interestingly, his findings revealed Rufus does not yet prioritize PPC ads but is highly adept at discovering relevant products, even from smaller or lesser-reviewed listings, offering a level playing field for sellers.
The discussion concludes with actionable advice for brands, including focusing on highly relevant PPC campaigns, preparing for the evolution of AI search, and staying ahead of Amazon’s rapid advancements in vision-language models.
This podcast is brought to you by Ecomtent and Amazing Wave.
Connect with us: https://twitter.com/maxsinclair4
https://www.linkedin.com/in/max-sinclair-ai/
https://www.linkedin.com/in/joannalambadjieva/

Nov 6, 2024 • 1h 4min
Jon Derkits on the best Amazon Seller Software Tools, and Amazon's recent AI announcements at Unboxed and Accelerate
Jon Derkits is a former Amazon marketplace executive, current 8-figure Amazon seller, and Chief Commercial Officer at Color More Lines, where he provides full-service Amazon channel management for omni-channel brands. In addition, Jon authors the widely popular Best@Amazon newsletter, a weekly newsletter for the Top 1% of Amazon Sellers. Jon started his career in M&A advisory with KPMG, spending 9 years serving Fortune 1000 companies, before joining Amazon, where he served as Head of 3P Marketplace for Consumer Electronics on Amazon Canada and worked directly with the top 1% of third-party Consumer Electronics sellers. He joins Max and Jo to discuss his favourite Amazon Seller Software Tools, and his take on Amazon's latest AI Launches.
This podcast is brought to you by Ecomtent and Amazing Wave.
Connect with us: https://twitter.com/maxsinclair4
https://www.linkedin.com/in/max-sinclair-ai/
https://www.linkedin.com/in/joannalambadjieva/

Nov 5, 2024 • 26min
SearchGPT: How to optimize for ChatGPT's new search functionality
SearchGPT is finally here.
Max and Jo record a special quick episode to discuss OpenAI’s new SearchGPT feature which enables ChatGPT to retrieve relevant, real-time information from across the web. For eCommerce sellers, this innovation presents both an opportunity and a challenge: how to ensure that their content ranks well and is viewed as authoritative by this new generation of AI-driven search tools.
They discuss Key Strategies for SearchGPT Optimization:
1. Content Depth & Relevance: Go beyond keywords to fully address user questions. Create rich content that provides real value and context.
2. Authority Signals: Build Brand credibility with trusted mentions, reviews, and PR.
3. E-E-A-T Standards: Prioritize experience, expertise, authority, and trustworthiness to meet AI-driven ranking criteria.
4. Quick Digestibility: Structure content with summaries, clear headers, and bullet points for easy parsing by LLMs.
5. Technical SEO & Updates: Ensure fast loading, clean structure, and regular content updates to signal relevance.
Read more in our blog here.
Connect with us: https://twitter.com/maxsinclair4
https://www.linkedin.com/in/max-sinclair-ai/
https://www.linkedin.com/in/joannalambadjieva/

Oct 24, 2024 • 51min
Pricing Strategies on Amazon & RUFUS with Chad Rubin
In this episode, Max and Jo sit down with Chad Rubin, a seasoned entrepreneur with over 15 years of experience in the e-commerce industry. Chad has built a remarkable career by founding and scaling multiple companies, including Skubana, The Prosper Show, Sellers Choice, and Profasee, all of which were designed to solve critical problems for Amazon sellers.
During the conversation, Chad delves into one of the most pressing issues for Amazon sellers: how to compete on pricing in an increasingly competitive marketplace. He explains that while many sellers fear being outpriced by international manufacturers, especially those based in China, the real opportunity lies in adopting smarter pricing strategies. According to Chad, the key to staying competitive is understanding how pricing impacts customer behavior, ranking, and profitability on Amazon. Sellers who focus on optimizing their pricing in response to market demand and competitor actions can significantly improve their margins without sacrificing their position in search results.
The discussion also touches on the future of e-commerce and the role of artificial intelligence in shaping pricing strategies. Chad emphasizes the importance of dynamically adjusting prices based on real-time data, allowing sellers to capture demand peaks and remain profitable during fluctuations in the market. With his extensive experience in both software development and e-commerce, Chad offers a forward-looking perspective on how brands can stay ahead of the curve in a rapidly evolving digital marketplace.
This podcast is brought to you by Ecomtent and Amazing Wave.
Connect with us:
https://twitter.com/maxsinclair4
https://www.linkedin.com/in/max-sinclair-ai/
https://www.linkedin.com/in/joannalambadjieva/
Join the conversation on Whatsapp: https://chat.whatsapp.com/CYcyqW2D6bBETlZSGx1zTp

Oct 17, 2024 • 51min
AI Guided Product Research & Development with Izabella Ritz
Jo welcomes Izabella Ritz, CEO of Ritz Momentum, to discuss the cutting edge of AI and e-commerce.
A significant portion of the discussion focuses on how Isabella and her agency use AI, particularly tools like ChatGPT, to streamline product research and development. She explains how AI helps identify potential products, improve customer experiences, and optimize listings by analyzing competitor data and market trends. Isabella emphasizes the growing role of AI in Amazon's ecosystem, including its impact on product launches and customer engagement through Amazon's AI assistant, Rufus, which can directly influence sales outcomes.
The episode concludes with a forward-looking discussion about the future of e-commerce and AI. Izabella highlights the necessity for sellers to adapt to AI-driven systems to stay competitive. She warns that those who ignore these technological advancements risk being left behind, while those who embrace them will have better chances of success. The conversation is packed with practical insights on using AI to gain a competitive edge in the fast-evolving Amazon marketplace.
This podcast is brought to you by Ecomtent and Amazing Wave.
Connect with us:
https://twitter.com/maxsinclair4
https://www.linkedin.com/in/max-sinclair-ai/
https://www.linkedin.com/in/joannalambadjieva/
Join the conversation on Whatsapp: https://chat.whatsapp.com/CYcyqW2D6bBETlZSGx1zTp

Oct 10, 2024 • 24min
BREAKING: Amazon Personalizing Product Titles and Descriptions [Max on Seller Sessions Rebroadcast]
In this rebroadcast of Seller Sessions, host Danny McMillan welcomes Max Sinclair to discuss key developments from the Amazon Accelerate event and the future of AI-driven ecommerce. The conversation centers around Amazon’s new approach to product listing personalization, where AI will dynamically adjust product titles and descriptions based on customer searches. This move could disrupt traditional SEO practices, as sellers lose some control over content optimization. Max shares his experience at Accelerate, revealing a lack of coordination among Amazon teams and limited seller control over opting out of these changes.
The discussion also touches on Amazon’s plans for advanced AI tools and agents, such as Project Amelia, which aims to assist sellers with business insights and customer support. Max emphasizes the rapid progress in AI capabilities, including the new GPT-4-based "o1" model, which uses reasoning for more complex tasks.
This podcast is brought to you by Ecomtent and Amazing Wave.
Connect with us:https://twitter.com/maxsinclair4
https://www.linkedin.com/in/max-sinclair-ai/
https://www.linkedin.com/in/joannalambadjieva/
Join the conversation on Whatsapp: https://chat.whatsapp.com/CYcyqW2D6bBETlZSGx1zTp

Oct 3, 2024 • 51min
Implementing Scalable Processes in an Ecommerce Business with Yoni Kozminski
In this episode of The New Frontier, Jo and Max welcome Yoni Kozminski, a seasoned global digital marketing entrepreneur with over 15 years of experience working with major brands like Mercedes-Benz, MasterCard, and Sony. Yoni shares his journey, starting from his early career in launching social media strategies for big brands, to his transition into the e-commerce and Amazon space. He discusses how he helped scale an e-commerce business and built systems and processes that led to significant growth. Now, Yoni focuses on helping other companies streamline operations and hire top-level talent through his two companies, MultiplyMii and Escala.The conversation delves into the importance of building scalable processes in business, especially for e-commerce and Amazon sellers. Yoni offers actionable insights on how businesses should approach scaling, emphasizing the need for clarity in operations and the right timing for hiring. He highlights the power of process documentation and how his companies help clients design effective Standard Operating Procedures (SOPs) to drive growth. Yoni also touches on lessons learned from scaling too fast and the value of building a team that aligns with the company’s long-term goals.The episode wraps up with discussions on remote hiring, particularly in the Philippines, and how businesses can successfully onboard and manage offshore teams. Yoni explains the framework his team uses to create an engaging onboarding experience and how technology and processes can replicate the in-person experience, making remote hiring more seamless. He also offers resources for business owners looking to enhance their hiring strategies and operational processes, giving listeners valuable takeaways on scaling their businesses effectively.This podcast is brought to you by Ecomtent and Amazing Wave. Connect with us:https://twitter.com/maxsinclair4https://www.linkedin.com/in/max-sinclair-ai/https://www.linkedin.com/in/joannalambadjieva/Join the conversation on Whatsapp: https://chat.whatsapp.com/CYcyqW2D6bBETlZSGx1zTp