The New Frontier: The AI, ecommerce and Answer Engine Optimization podcast How to Build Effective Teams in an AI Workforce, with Shannon Curley
In this episode of The New Frontier, Max and Jo reunite after a busy conference season, to welcome Shannon Curley, a seasoned marketing leader with deep expertise in brand storytelling, content strategy, and audience engagement—most recently the Director of Marketing at Carbon6, which was acquired for $210 million.
The conversation dives deep into the future of building effective teams in an AI-powered workforce. Shannon challenges the idea that teams must justify human roles by first proving AI can't do the job, instead flipping the script to focus on how humans can add more value. She emphasizes AI as a collaborative tool—an "intern" of sorts—not a replacement. Drawing from her leadership experience, she shares how to encourage AI adoption, train creative teams, and maintain morale, especially in the face of automation anxiety. They explore the balance between efficiency and creativity, how AI agents can support (but not supplant) team culture, and the importance of retaining human oversight and strategic thinking.
Shannon also addresses the broader implications of AI on workforce dynamics, particularly its potential impact on junior roles and hiring practices. She advocates for skill-based recruitment over traditional role-based models and underscores the need for hiring managers to rethink what qualifies as relevant experience in an AI-enhanced workplace. From upskilling strategies and agent integration to preserving creativity in content work, Shannon offers a clear-eyed yet optimistic vision for how organizations can thoughtfully and responsibly build the teams of tomorrow.
This podcast is brought to you by Ecomtent and Amazing Wave.
Connect with us:
https://twitter.com/maxsinclair4
https://www.linkedin.com/in/max-sinclair-ai/