

Offcuts
Tim Richardson
Offcuts is a podcast and newsletter about commerce, culture and AI.
We explore how brands grow in a changing landscape. From shifting consumer behaviour to the rise of AI in digital work. It is part founder’s perspective, part field notes from inside the industry.
We speak to founders, operators and technologists about what is working, what is changing and what is next. Expect sharp thinking, useful links and the occasional hot take.
All grounded in what is actually happening. Not just what is trending.
Brought to you by the team at Factory: https://www.factory-digital.com/
We explore how brands grow in a changing landscape. From shifting consumer behaviour to the rise of AI in digital work. It is part founder’s perspective, part field notes from inside the industry.
We speak to founders, operators and technologists about what is working, what is changing and what is next. Expect sharp thinking, useful links and the occasional hot take.
All grounded in what is actually happening. Not just what is trending.
Brought to you by the team at Factory: https://www.factory-digital.com/
Episodes
Mentioned books

Jul 6, 2022 • 42min
S1 2022 - Episode 3: Alan Kwok, Growth Lead at Hero Cosmetics
Topics we explore:
~ Key startup stage growth areas
~ Relearning after iOS 14 ~ Working with TikTok creators
~ Balancing acquisition and retention
~ Harnessing the power of marketplaces
~ Dedicated reviews pages
~ And a whole bunch more

Jun 30, 2022 • 43min
S1 2022 - Episode 2: Tom Broughton, founder of Cubitts
Topics we explore: ~ Disrupting a 300 yr old industry ~ The importance of IRL retail ~ Accidentally becoming a tech business ~ Avoiding Facebook ~ Navigating the current macro climate ~ Finding mentors and not sweating the small stuff

Jun 22, 2022 • 41min
S1 2022 Episode 1: Chaz Olajide, founder of Sir Dogwood
I chat with Chaz Olajide, founder of Sir Dogwood - a curated online marketplace and inclusive community for swank pups and their sartorially-minded pet parents. We explore how to build a community, balancing acquisition and retention, using SMS effectively, key learnings from the pandemic and her favourite animal Instagram accounts.

Dec 16, 2021 • 52min
S4 2021 Episode 6: Josh Enzer, co-founder of Swell and VP Strategy at Yotpo
I chat with Josh Enzer, co-founder of Swell and VP of Strategy Yotpo. We discuss why pivoting from a Bitcoin tech start-up in 2015 was a good idea, the advantages of a business/tech co-founder combo, the pros and cons of getting acquired three years into your journey, community building from a non-brand perspective and what companies Josh would invest in right now.

Dec 9, 2021 • 43min
S4 2021 Episode 5: Sarah Arts, Head of Marketing and Communications at Asket
I chat with Sarah Arts, Head of Marketing and Communications at Asket. We discuss why we should strive for the pursuit of less, the advantages of strategic naivety, bucking the BFCM trend by closing down your stores, the challenges of re-commerce, the pros and cons of working with content creators and becoming the David Attenborough of the apparel industry.

Nov 30, 2021 • 49min
S4 2021 Episode 4: Kelsey Moreira, Founder & Fearless Leader of Doughp
I chat with Kelsey Moreira, Founder & Fearless Leader of Doughp. We discuss how getting sober led to the creation of Doughp, where we are in terms of de-stigmatising addiction recovery, why not starting a canned mocktail company was a good idea, how the pandemic brought about a successful pivot, the advantages of having real SMS conversations with your customers and what it's like to be a Shark Tank contestant.

Nov 16, 2021 • 49min
S4 2021 Episode 3: Fanny Damiette, CMO at Girlfriend Collective
I chat with Fanny Damiette, CMO at Girlfriend Collective. We discuss whether slow fashion and current supply chains can find harmony, why customer sophistication is creating a brand identity crisis, how to prioritise purpose, investing in and the challenges of circular-commerce and why personalisation is the holy grail of brand marketing.

Nov 9, 2021 • 46min
S4 2021 Episode 2: Hannah Samano, Founder & CEO of Unfabled
I chat with Hannah Samano, Founder & CEO of Unfabled. We discuss why it's important to re-write the period care story, the evolution of personalisation to meet the demands of consumer lifestyles, whether community building is part of the new D2C playbook, why being impact-led helps with customer advocacy and our favourite Tony's Chocolonely flavours.

Nov 4, 2021 • 41min
S4 2021 Episode 1: Aman Advani, co-founder & CEO of Ministry of Supply
I chat with Aman Advani, co-founder & CEO of Ministry of Supply. We discuss why it's important to know the industry you're disrupting, the art of balancing form and function, how they created the workliesure category nine years before it existed and why giving your personal phone number to customers is a great idea

Sep 21, 2021 • 47min
S3 2021 Episode 5: Matt Bland, co-founder of Ragged Edge
I chat with Matt Bland, co-founder of Ragged Edge.
We discuss how a childhood dream led to the creation of Ragged Edge, moving from agency adolescence to agency adulthood, the advantages of finding a niche, the keys to a successful business partner relationship and how they solved their own brand problem.