

Rosenfeld Review Podcast
The Rosenfeld Review Podcast (Rosenfeld Media)
Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.
Episodes
Mentioned books

Oct 1, 2019 • 27min
Amplify, Not Optimize: Dave Malouf Returns to Rosenfeld Review
Our closing keynoter at DesignOps 2019, Dave Malouf a veteran design leader, strategist, facilitator, researcher, and educator who has worked with some of the largest and fastest growing organizations globally. He was also one of the creators of the very first DesignOps Summit in 2017. Hear from him about the evolution of DesignOps, and his belief that we need a new framework that emphasizes the topline—the creation of value—over bottomline fixation on resource optimization. This new framing is at the root of DesignOps framework that Dave Malouf will share in his closing keynote. Get a taste of what’s in store for Dave’s keynote “Amplify, Not Optimize” at this year’s DesignOps Summit in New York City, October 23-25.
• Hear from Dave in his past appearance on Rosenfeld Review:
https://soundcloud.com/rosenfeld-media/malouf-podcast
• Follow Dave on Twitter: www.twitter.com/daveixd
• Dave’s shoutout: Harry Max, upcoming Rosenfeld Media author! Sign up for updates on his book “Prioritization” https://rosenfeldmedia.com/books/prioritization-book
... AND Kristin Skinner, who has been “a pioneer in putting theory to practice.”
•More about DesignOps Summit: https://rosenfeldmedia.com/designopssummit2019/

4 snips
Sep 30, 2019 • 26min
Operating Design Systems: Curating a Product, Serving Products with Nathan Curtis
Managing an effective design system program is a challenge. In his new workshop “Operating Design Systems” at this year’s DesignOps Summit (October 25), design systems guru Nathan Curtis will explore the operational topics that matter most: defining a system’s vision, forming a core team, scoping and making features, and communicating and contributing across a community. He’ll also zoom out, taking on higher-order challenges of multiple systems that overlap and conflict with one another, and the competition for capacity and attention that every system craves.
On this episode of Rosenfeld Review, you’ll get a taste of Nathan’s workshop on operating design systems. Learn more and register here: https://rosenfeldmedia.com/designopssummit2019/sessions/operating-design-systems-curating-a-product-serving-products/

Sep 25, 2019 • 26min
Productive Discontent: a Conversation with Amy Thibodeau
Our opening keynoter at DesignOps 2019, Amy Thibodeau is a UX director at Shopify, where she’s responsible for UX Operations. In four years there, her role has changed dramatically, broadening from an initial focus on supporting content strategy. Hear her story, and get a taste of what’s in store for Amy’s keynote “Process and Ambiguity” at this year’s DesignOps Summit in New York City, October 23-25.
Follow Amy on Twitter: www.twitter.com/amythibodeau
More about Amy: https://rosenfeldmedia.com/designopssummit2019/speakers/amy-thibodeau/
Amy’s shoutout - Lara Hogan, author of Resilient Management https://larahogan.me/

11 snips
Aug 20, 2019 • 32min
Designing your Design Org with Kristin Skinner and Peter Merholz
In this engaging discussion, Kristin Skinner, a design leader and co-author of Org Design for Design Orgs, teams up with Peter Merholz, co-founder of Adaptive Path, to explore the complexities of design organizations. They highlight their journeys from individual contributors to leaders, emphasizing the need for adaptive design practices. The duo also delves into fostering psychological safety and the importance of diverse skill sets in design teams. Their insights shine a light on effective management strategies that can enhance collaboration and innovation within organizations.

Aug 13, 2019 • 24min
The Evolution of Joint Futures Conference with Producer Angelos Arnis
In this episode of the Rosenfeld Review, Lou and Angelos Arnis, Producer of the Joint Futures Conference in Helsinki, Finland (September 2-5, 2019), discuss the evolving landscape of design professionals’ needs, and how the Joint Futures Conference has changed to suit them.
Rosenfeld Media is pleased to partner with Joint Futures this year to offer four full-day workshops on September 5, 2019.
For more about the workshops: https://rosenfeldmedia.com/public-workshops/helsinki-ux-workshops/
For more about Angelos: www.Arn.is
Follow Angelos on twitter: www.twitter.com/angelosarnis

Jun 12, 2019 • 20min
Preparing Industry-Ready Designers at the Center Centre with Jessica Ivins
Jessica Ivins is a UX designer and facilitator at the Center Centre in Chattanooga, Tennessee. In this episode of the Rosenfeld Review, Jessica discusses the methods and philosophy employed by the Center Centre to produce industry-ready designers.
She shares the story of how, after speaking with hiring managers in the industry, co-founders Leslie Jensen-Inman and Jared M. Spool saw a need for an educational program that prepares designers to enter the workforce and start contributing from Day One with minimal onboarding. The Center Centre achieves this by offering a full-time two year program that more closely resembles a workplace experience than a traditional school. Students work on real world projects from large companies that span 3-5 months, and graduate with a portfolio of real world experience.
More about the Center Centre: http://centercentre.com/about

May 1, 2019 • 36min
Scaling Knowledge: Matt Duignan on Microsoft’s Human Insight System
Matt Duignan manages HITS—Microsoft’s Human Insight System, a web-based platform that captures market and data science insights, serving as a cross disciplinary database. He chats with Lou about how his team democratizes the process of arriving at new insights by offering access to researchers’ knowledge and data from different silos across the whole company. He also touches on the challenges of making such a system work in the absence of a cultural commitment to curation, and getting disparate teams to remember that they aren’t only researching for their own departments, but for the benefit of others as well.
Learn more in “Skip User Research Unless You’re Doing It Right — Seriously” on Medium: https://medium.com/microsoft-design/skip-user-research-unless-youre-doing-it-right-seriously-15494e5ee033

Mar 29, 2019 • 25min
More is Not Better: Creating a Content Framework with Kristina Halvorson
Kristina Halvorson is the author of Content Strategy for the Web and producer of the Confab Conference, presented by her Minneapolis-based company Brain Traffic. In this episode of Rosenfeld Review, she discusses the best ways to deal with content chaos, navigate the changing nature of conferences (spoiler: they’re not dying!), and more.
Kristina’s content framework, Brain Traffic’s Content Strategy Quad: https://www.braintraffic.com/blog/new-thinking-brain-traffics-content-strategy-quad

Mar 15, 2019 • 35min
The Impact of UI: Predicting the Next Big Thing with Google’s Luke Wroblewski
Luke Wroblewski, Product Director at Google (and author of Rosenfeld Media book Web Form Design), discusses his perspective on how better user interface design can make a huge impact. With a degree in graphic design and experience teaching at the Graduate School of Library and Information Studies, he brings a range of experiences and perspectives to the problem of how a design craftsperson can become more strategic and have a bigger impact. Finally, he shares what’s on the horizon - the next “web form design” to be solved.
More about Luke: www.lukew.com

Feb 26, 2019 • 33min
Solving Big Problems: Examining the Value of Creativity and Diversity with #EX19 Curator Dave Sifry
Dave Sifry is one of our curators for this year’s Enterprise Experience 2019 Conference – the 5th edition, which will be more focused on cross-functional collaboration. Dave brings a background in computer science, has launched and advised an impressive variety of startups, and now works in the Bay Area with a focus on organizational design.
After getting a computer at the age of 9, Dave realized he was hooked on programming, and the joy of figuring out problems to help create solutions for products and companies. After founding several companies and learning from both mistakes and failures, Dave shares the insights he gained from those experiences. From how creativity in an institution can create more innovation company-wide, to the importance of team diversity, Dave brings a wide range of perspectives to this year’s conference curation team.
Follow Dave on Twitter @dsifry
More about Dave: www.sifry.com