
Business of Tech: Daily 10-Minute IT Services Insights
In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
Latest episodes

Sep 3, 2024 • 13min
Economic Outlook, Tech Earnings, AI Trends, and IT Confidence
The U.S. Consumer Confidence Index shows a slight increase despite concerns about the labor market, while Dell exceeds expectations with an 80% surge in AI-driven server sales. On the other hand, an IBM study reveals a decline in confidence in IT departments, and Intel considers splitting its chip design and foundry businesses due to financial struggles.The episode delves into the recent economic sentiment shift highlighted at the Jackson Hole symposium, where central bankers expressed optimism about steady growth and low inflation. Despite concerns about potential risks and high interest rates, the U.S. economy appears solid. The Consumer Confidence Index rose slightly, reflecting Americans' overall outlook despite job market volatility. However, concerns persist about rising prices and a more pessimistic view of future labor conditions.NVIDIA's strong demand for AI-related chips is evident in its earnings report, with revenue doubling to $30 billion. Dell also reports a significant increase in server sales, driven by AI-oriented servers using NVIDIA chips. CrowdStrike, despite facing financial impact from a recent global IT outage, emphasizes customer loyalty. The episode underscores the importance of focusing on business outcomes with AI integration to deliver solutions that benefit the business.The podcast highlights a decline in business leaders' confidence in IT departments, emphasizing the need for technology to deliver competitive advantages. The SAS Disruption Report reveals U.S. tech leaders' concerns about SAS security threats, urging the adoption of a no-data architecture. Additionally, enterprises are increasingly adopting cloud solutions for generative AI and machine learning, despite challenges like talent shortages and integration concerns. Intel's potential breakup and Thread's collaborative service approach are also discussed, showcasing evolving trends in the tech industry. Four things to know today 00:00 U.S. Consumer Confidence Index Rises Slightly Despite Labor Market Concerns and Rising Prices03:58 Dell Surpasses Expectations with 80% Surge in AI-Driven Server Sales, Raises Full-Year Revenue Outlook06:48 IBM Study Reveals Sharp Decline in Confidence in IT Departments, Urges Focus on Business Outcomes and Modernization09:10 Intel Mulls Splitting Chip Design and Foundry Units Amidst Financial Turmoil and Stock Decline Supported by: https://www.coreview.com/msp/https://getthread.com/mspradio/ Pulseway Event: https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor
All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Sep 1, 2024 • 18min
Building Diverse and Flexible Workforces with AI in Tech Hiring Strategies w/ Hugo Malan
Dave Sobel is joined by Hugo Malan, an expert in building workforces with a mixed labor strategy. They discuss the concept of a mixed labor strategy, which involves using different forms of labor to create an optimal mix for specific circumstances. This strategy allows companies to adjust their cost structure and increase flexibility by incorporating permanent employees, temporary workers, and services from external firms. The discussion delves into the challenges faced by small businesses in balancing their workforce composition, especially in response to fluctuations in demand.Malan emphasizes the importance of making strategic decisions when hiring, considering factors such as core skills that need to be preserved in-house and skills that can be outsourced. The conversation also touches on the impact of AI on the hiring process and workforce composition. While AI can streamline certain aspects of recruitment, Malan highlights the limitations of AI in making complex matches between candidates and job requirements. He emphasizes the continued need for human judgment and interaction in assessing candidates beyond their qualifications.The episode takes a deeper dive into the issue of diversity in the tech industry, acknowledging the underrepresentation of certain groups, particularly women and veterans. Malan suggests practical steps that businesses, including small companies, can take to attract a more diverse workforce. These steps include creating affinity groups within the organization, implementing inclusive practices, and actively promoting diversity in job descriptions and recruitment efforts. By focusing on specific areas where they can make a meaningful impact, businesses can work towards building more diverse and high-performing teams.As the conversation wraps up, Malan provides tactical insights for small businesses looking to enhance their diversity initiatives. He advises focusing on specific demographic groups that align with the company's location and business goals, rather than trying to create multiple affinity groups with limited resources. By taking practical steps to create a more inclusive and welcoming environment, businesses can attract a wider pool of talent and benefit from the diverse perspectives and ideas that contribute to high-performance teams. Supported by: https://huntress.com/mspradio/
All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Aug 30, 2024 • 33min
Navigating Truth, AI Impact, MSP Revenue Decline, SMB Optimism, and AI Adoption Trends
Dave Sobel delves into the profound question of how advancements in AI technology, such as deep fakes and synthetic voices, are impacting our understanding of truth. To explore this topic, he is joined by Jessica Davis, Editorial Director at Cyber Risk Alliance, who provides valuable insights as a journalist who constantly considers sourcing and truth in her work. They discuss the challenges of verifying information in a world where reality is becoming less knowable due to AI-generated content.The conversation with Jessica also touches on the recent revenue declines experienced by managed services providers (MSPs) and the contrasting optimism among small business owners. While MSPs are facing a deceleration in revenue growth, small business owners remain hopeful about the future. The discussion highlights the impact of the post-pandemic IT bubble on MSP revenues and the cautious approach businesses are taking in an election year, leading to a temporary slowdown in projects.Furthermore, the episode explores the increasing adoption of AI among younger business owners and solution providers, with a focus on generative AI. Jessica shares an anecdote about a pioneering MSP that enlisted high school interns proficient in generative AI to assist with their AI initiatives. This trend reflects a generational shift in the utilization of AI technologies and hints at potential changes in the workforce dynamics within the IT industry.As the conversation unfolds, the importance of governance frameworks and data validation in the face of AI-generated content is emphasized. The episode concludes with a preview of an upcoming interview with Hugo Milan, discussing the concept of a mixed labor strategy in hiring and the challenges of AI applications in the recruiting space. Listeners are encouraged to engage with the content and support the show to help drive discussions on the evolving landscape of technology and business.
All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Aug 29, 2024 • 14min
Chinese Hackers in ISPs, OpenAI's breakthrough, Security Concerns, and Tech Hiring Trends
Chinese state-backed hackers have intensified their attacks on US internet service providers, targeting government and military communications. The sophisticated techniques used, such as exploiting zero-day vulnerabilities, have raised concerns about intelligence gathering. Despite the Chinese embassy denying state involvement, US cybersecurity officials are closely monitoring the situation, highlighting the ongoing threat posed by groups like Volt Typhoon.Law enforcement agencies are increasingly using generative AI, like Axon's Draft One, to write incident reports. While this technology can save officers time, there are concerns about accuracy and accountability. The use of AI in law enforcement has sparked debates due to potential biases and the risk of officers evading responsibility for their reports. Additionally, open source large language model servers and vector databases are leaking sensitive corporate and personal data, emphasizing the importance of implementing security measures.OpenAI is racing to launch a new AI product called Strawberry, aiming to enhance reasoning capabilities in chatbots for solving complex problems. Google has expanded its Gemini 1.5 AI models with new experimental versions, offering improved processing of multimodal inputs. Anthropic has published system prompts for its AI models, focusing on transparency and ethical practices in AI development. These developments highlight the competitive differences in how companies approach regulation and security in the AI landscape.Ataji introduces Apple Intelligence Controls for device management, allowing IT administrators to test AI features before public release. SAS Alerts launches a managed solution for MSPs to enhance cybersecurity for SaaS applications. SureWeb becomes the first cloud solutions provider to offer Sentinel-1's Purple AI to MSPs, improving threat hunting and incident response capabilities. ConnectWise is rumored to be finalizing a deal to acquire Axiant, a business continuity and disaster recovery vendor, potentially enhancing its offerings against competitors. Four things to know today00:00 Chinese State-Backed Hackers Escalate Attacks on U.S. ISPs, Targeting Government and Military Communications03:58 OpenAI Races to Launch ‘Strawberry’ AI Product, Aiming to Enhance Reasoning for Complex Problem Solving06:12 Addigy Introduces Apple Intelligence Controls, ConnectWise may buy Axcient08:39 Rethinking Consumer vs. Business Security Needs: How Messaging Changes with Market Size Supported by: https://trinitycyber.com/msp4/
All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Aug 28, 2024 • 12min
AI in Patch Management, Chatbots, Cloud Spending, and Windows Control Panel
The episode begins with a focus on AI-based patch management solutions, highlighting leading vendors like Automox, Flexera, and Kaseya. The discussion delves into how AI and ML-driven patch management can provide real-time risk assessments, helping prioritize critical patches and enhance cybersecurity measures.The episode then shifts to the evolving landscape of cloud infrastructure driven by generative AI advancements. The transcript reveals insights from an IBM study, indicating concerns among tech executives about infrastructure readiness for AI demands. Additionally, the discussion touches on the challenges faced by businesses in adopting AI quickly and effectively, with a prediction that 13% of businesses will adopt AI in the next three to four years.A significant development highlighted in the episode is the introduction of ChatIT by Commonwealth Bank, an AI-powered IT support chatbot built on Azure services. The chatbot, accessible via Microsoft Teams, boasts an impressive average response time of 14 seconds and over 13,000 employee interactions. This innovation streamlines IT troubleshooting, integrates with the bank's knowledge base, and hints at future enhancements to improve user experience and efficiency.The episode concludes with updates on technology advancements, including Broadcom's launch of VMware Cloud Foundation 9 and Microsoft's decision to phase out the Windows Control Panel in favor of the Settings app. The discussion emphasizes the importance of understanding Azure's true cloud consumption revenue and the implications of AI tools like Amazon Q on software development tasks. Overall, the episode provides valuable insights into the intersection of AI, cloud computing, and IT service delivery in the evolving tech landscape. Four things to know today 00:00 GigaOm Report Highlights Top AI-Based Patch Management Solutions, Featuring Automox, Flexera, and Kaseya04:49 Commonwealth Bank Launches ChatIT, AI-Powered IT Support Bot on Azure, Achieves 14-Second Response Times07:11 Windows Control Panel to Be Phased Out in Favor of Modern Settings App, Microsoft Confirms08:25 Microsoft's New Reporting Strategy Aims to Clarify Azure's True Cloud Consumption Revenue Supported by: https://getthread.com/mspradio/https://www.huntress.com/mspradio/
All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Aug 27, 2024 • 13min
FTC Non-Compete Bans, US Sues Georgia Tech, Microsoft Endpoint Security Summit, and Vulnerabilities
Firstly, a federal judge in Texas halted the FTC's nationwide ban on non-compete agreements, sparking legal uncertainty and potential appeals in other states. The episode emphasized the importance of using non-competes strategically, especially for specific employees rather than implementing blanket policies. Additionally, the National Labor Relations Board is examining whether restricted covenants violate labor laws, indicating a potential shift in regulatory perspectives on non-competes.The episode also discussed the release of the second draft of NIST's Digital Identity Guidelines, focusing on enhancing digital identity and anti-fraud measures. The guidelines aim to strike a balance between secure online access and in-person verification, with a particular emphasis on mobile driver's licenses and online passkeys. Stakeholders have until October 7th to provide feedback on the draft, showcasing a collaborative approach to improving digital identity practices.Furthermore, the episode delved into cybersecurity compliance failures at Georgia Tech, where a lab allegedly did not follow required security protocols, leading to a lawsuit from the U.S. government. The case highlighted the importance of adhering to security standards, especially in sensitive research environments. Additionally, charges against an individual aiding North Korea in hiring IT workers using stolen identities underscored the ongoing threats posed by malicious actors in the cybersecurity landscape.Lastly, the episode touched on Microsoft's upcoming Windows Endpoint Security Ecosystem Summit, where discussions on improving Windows security with partners like CrowdStrike will take place. The summit aims to address kernel access issues, enhance resiliency, and establish best practices for safe deployment. The episode emphasized the significance of transparency and collaboration between vendors, customers, and government entities in addressing cybersecurity challenges and ensuring effective security measures. Four things to know today00:00 Federal Judge Halts FTC's Noncompete Ban, Increasing Legal Uncertainty Over Nationwide Restrictions03:30 U.S. Government Sues Georgia Tech for Cybersecurity Compliance Failures in High-Profile Lab CasE06:13 Microsoft to Host Windows Endpoint Security Summit with CrowdStrike and Partners to Address Device Vulnerabilities07:16 SolarWinds Faces New Security Crisis with Hardcoded Credentials Flaw; Urgent Patch Issued for Web Help Desk Supported by: https://www.coreview.com/msp/
All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Aug 26, 2024 • 12min
Revised Jobs Data, AI Investments, Remote Work Trends, and Supply Chain Woes
Revised U.S. job growth data highlights a significant loss of 818,000 jobs as remote work stabilizes. The rise of AI is set to transform over 92% of tech roles, raising the need for upskilling in AI ethics and machine learning. Remote work satisfaction remains high, as organizations adapt to hybrid models. Meanwhile, supply chain challenges linger post-pandemic, as companies navigate complex inventory dynamics. The discussion emphasizes the intersection of technology, human expertise, and ongoing adjustments in the workforce.

Aug 25, 2024 • 27min
Global Talent Management Strategies for International Recruiting in Today's Market w Jonathan Romley
Dave Sobel is joined by Jonathan Romley to discuss the state of hiring and international recruiting in the tech industry. They delve into the challenges companies face in maintaining operational efficiency while dealing with rising salary costs and a competitive job market. The conversation highlights the potential impact of a second wave of resignations and the need for companies to adapt their hiring strategies to attract and retain top talent.Jonathan Romley shares insights on proactive talent sourcing strategies that focus on engaging potential candidates rather than relying on traditional job postings. By understanding the characteristics and values that appeal to candidates, companies can effectively target and recruit individuals who align with their organizational culture and goals. Romley emphasizes the importance of building a compelling employer value proposition to attract the right talent.The discussion explores untapped talent markets beyond the commonly targeted regions like India and the Philippines. Romley identifies Latin America, Africa, Albania, and Georgia as emerging markets with potential for sourcing tech talent. He emphasizes the need for companies to consider factors such as time zone differences, political risks, and cost savings when expanding their talent pool globally. The episode concludes with insights on how companies can navigate the challenges of international recruiting to build diverse and skilled teams. Supported by: https://getthread.com/mspradio/
All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Aug 23, 2024 • 35min
SaaS Maturity, AI Hype, and Pricing Models with Ryan Morris and Seth Robinson
Dave Sobel is joined by analysts Ryan Morris and Seth Robinson to discuss the current state of the SaaS industry, the challenges with pricing models, and the impact of AI on the market. The analysts delve into the maturing nature of SaaS, highlighting the importance of demonstrating value to customers and the need for a shift towards outcome-based pricing models. They also explore the evolving landscape of AI and its potential to disrupt traditional pricing structures in the SaaS world. The conversation shifts towards the challenges of managing cloud spend and the need for companies to optimize their software code and implement chargeback processes effectively. The analysts emphasize the importance of educating customers and providing tangible value to ensure long-term success in the SaaS market. They also discuss the evolving net retention rates in the software industry and the implications for growth and customer retention. As the discussion delves into the role of AI in pricing models, the analysts explore the concept of per seat pricing and its limitations in the AI-driven landscape. They predict a shift towards consumption-based pricing models and emphasize the need for a focus on outcomes rather than inputs. The conversation concludes with a reflection on the potential for an AI bubble and the natural hype cycle that emerging technologies go through, highlighting the importance of delivering real value to users amidst market fluctuations.
All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Aug 22, 2024 • 13min
Generative AI, Microsoft Updates, Gen Z Consulting Dilemma, AI Overbuilding, Vision Pro Review
Generative AI is currently facing a downturn, with Gartner placing it at the peak of inflated expectations and urging organizations to assess ROI and maturity before deployment. The hype cycle identifies four emerging technology themes, including autonomous AI, total experience, and human-centric security. Despite projections of generative AI accounting for over 40% of the total AI industry market size by 2030, concerns about profitability due to high development costs remain. However, RBC analysts anticipate that revenue from AI-powered software could still increase, potentially offsetting lower profit margins.Microsoft issues warnings to partners regarding API migration deadlines and the implementation of multi-factor authentication for Azure customers. The company also updates its services agreement, emphasizing that AI services are not substitutes for professional advice and outlining data extraction restrictions. Additionally, Microsoft announces the return of the Windows Recall AI feature in October for Windows Insider users after addressing security concerns. The feature, which captures screenshots at short intervals, will prioritize security as a top priority.Consulting firms are facing a dilemma with Gen Z consultants viewing consulting as a temporary stepping stone rather than a long-term career due to high-pressure work environments and a desire for more meaningful engagement. The shift in focus from benefits to work-life balance reflects a broader trend among this generation prioritizing personal passion in their careers. Meanwhile, major tech companies are making significant capital investments in AI infrastructure, potentially leading to an overbuilding trend. While the risk of overbuilding is acknowledged, companies prioritize avoiding underinvestment, with concentrated investments among a few major players mitigating some risks.The Apple Vision Pro, after six months, is primarily seen as a VR headset with limited AR capabilities, excelling in entertainment but facing drawbacks such as weight, comfort, and high price. Developer investment remains low, and widespread adoption remains uncertain, despite influencing competitors to reconsider their strategies. The episode also highlights the importance of building career paths in consulting and the challenges faced by head-mounted devices in becoming mainstream. Overall, the episode delves into the current state of generative AI, Microsoft's updates and warnings, consulting industry trends, and the impact of major tech companies' investments in AI infrastructure. Four things to know today00:00 Generative AI Nears the Trough of Disillusionment: Gartner Warns of ROI and Maturity Challenges04:30 Microsoft Sets September 30 Deadline for API Migration and Updates Services Agreement for 202406:18 Windows Recall AI Feature Returns: Microsoft Prepares October Preview After Security Delays07:42 Consulting’s Gen Z Dilemma: Is the Industry Losing Its Long-Term Appeal? Supported by: https://www.huntress.com/mspradio/https://www.coreview.com/msp
All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech