Business of Tech: Daily 10-Minute IT Services Insights

GPT 4.5 Launch, Data Usage Surge, Skype's Shutdown, and the Future of Online Communities

Feb 28, 2025

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OpenAI has launched GPT 4.5, its latest language model, which is touted as the largest and most knowledgeable to date. The model, codenamed Orion, boasts improvements in user experience, including fewer hallucinations and enhanced emotional intelligence. It has demonstrated superior performance in various benchmarks, particularly in professional and creative queries. Despite the excitement surrounding its release, a recent Pew Research study reveals that a significant majority of American workers—around 80%—do not use AI in their jobs and express skepticism about its benefits. This presents a unique opportunity for IT service providers to bridge the gap in AI education and training.

The podcast also discusses a report from OpenVault indicating a dramatic increase in internet subscribers in the U.S. who use over one terabyte of data monthly, now comprising 24.3% of all subscribers. This surge, a 232% increase since 2019, reflects changing user behaviors and a growing demand for managed network services and cloud optimization. As data consumption continues to rise, the broadband industry is adapting to meet these needs, emphasizing the importance of addressing bandwidth challenges and security risks.

In a significant shift, Microsoft has announced the shutdown of Skype on May 5, 2025, as it consolidates its communication services under Teams. Once a dominant platform with 300 million users, Skype has seen a decline to just 36 million daily users. Microsoft’s focus on Teams, which has experienced a four-fold increase in consumer calling minutes, signals a strategic pivot towards a unified communications platform. This transition presents challenges for organizations that relied on Skype, necessitating data export and compliance solutions.

Lastly, the podcast explores the evolving landscape of online communities, highlighting a study that shows traditional social media platforms are losing consumer trust. Many users are seeking smaller, purpose-driven communities that prioritize authenticity and meaningful interactions. Additionally, a contrarian view on the generative AI industry raises concerns about its financial sustainability, with significant losses reported by major players like OpenAI. The discussion concludes with insights on the transformative impact of AI on education, advocating for a shift towards deeper engagement with writing and learning.

Four things to know today

00:00 GPT-4.5 Is Here—But Do Most Workers Even Care About AI?

03:45 One Terabyte and Beyond: The Internet’s Data Boom Reshapes Business Priorities

05:15 Goodbye, Skype—Hello, Teams: Microsoft Consolidates Communication Under One Platform

06:57 The Internet Is Changing—Smaller Communities, AI Struggles, and a Rethink on Education

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