Business of Tech: Daily 10-Minute IT Services Insights

Host Dave Sobel dives into the evolving landscape of cloud pricing and AI models, highlighting the significant shifts that are reshaping customer expectations. With rising cloud costs becoming a pressing concern for many organizations, Sobel discusses a report indicating that over a third of companies feel their transition to the cloud has not delivered the promised cost-effectiveness, while more than half are experiencing increasing bills. This backdrop sets the stage for a conversation about innovative pricing models, such as Zendesk's new AI pay-for-performance strategy, which charges customers only when its AI successfully resolves issues without human intervention. Joining Sobel is TC Doyle, a seasoned technology and channel expert, who provides insights into the historical context of cloud pricing. Doyle notes that while cloud costs have generally decreased in the past, the reality of rising expenses is now becoming apparent due to factors like increased energy costs, labor shortages, and heightened cybersecurity demands. He emphasizes the opportunity for solution providers to focus on cloud cost management, helping organizations optimize their cloud usage and avoid unnecessary expenses. The discussion then shifts to the mixed reception of Microsoft's AI assistant, 365 Copilot, which has seen low adoption rates among Microsoft 365 users. Doyle explains that customers are hesitant to embrace AI solutions when the value proposition is unclear and the technology does not seamlessly integrate with existing workflows. The conversation highlights the importance of well-defined use cases for AI, as successful implementations often stem from a clear understanding of how AI can enhance specific business outcomes. As the episode progresses, Sobel and Doyle explore the implications of recent political developments on technology policy, particularly in the wake of the presidential debate. They analyze the differing approaches of the Republican and Democratic parties regarding regulation, AI, and cybersecurity, emphasizing the potential impact on managed service providers (MSPs). The conversation underscores the need for clarity and consistency in regulatory frameworks to enable service providers to navigate the complexities of the evolving tech landscape effectively. Supported by: https://salesbuildr.com/   All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

 A recent Zoom survey reveals that 83% of employees report higher productivity in hybrid environments, with 64% of leaders adopting such models. Despite this trend, many Fortune 100 companies continue to enforce return-to-office (RTO) mandates, which may negatively impact employee morale and retention. HR expert Daniela Herrera highlights the inequities these mandates create, particularly for caregivers and historically excluded groups, suggesting that organizations should prioritize flexibility to foster a healthier work culture.Sobel also addresses Microsoft's upcoming forced upgrades to Windows 11, set to begin on October 8, 2024. This move aims to enhance security and ensure users receive necessary updates, but it places additional pressure on IT departments to manage these transitions effectively. The episode emphasizes the importance of proactive investments in IT infrastructure, including automated patch management and cybersecurity training, to mitigate the challenges posed by constant updates and security patches.The podcast further explores the legal battle between AT&T and Broadcom, where AT&T accuses Broadcom of attempting to breach VMware contracts by withholding essential support services. This lawsuit underscores the need for businesses to carefully review contracts and negotiate terms that protect access to critical services, especially as subscription models become the industry standard. Sobel notes that organizations must be vigilant in ensuring their operational and financial needs are met in this evolving landscape.Finally, the episode delves into the future of Intel and the implications of AI in education and business. Sobel discusses insights from Dr. A.K. Pradeep's book on leveraging neuroscience and generative AI to influence consumer behavior, as well as the ongoing debate among educators regarding AI's role in learning environments. The episode concludes with a reflection on the ethical considerations surrounding AI adoption across various sectors, emphasizing the need for a balanced approach that values both efficiency and human input. Four things to know today00:00 Hybrid Work and AI Productivity Gains Clash with RTO Mandates, Raising Questions on Leadership’s Reluctance05:02 Microsoft Forces Windows 11 Upgrades and Tightens Office Security as IT Departments Brace for Changes07:57 AT&T Sues Broadcom Over VMware Support Dispute Amid Shift to Subscription Model10:09 Intel’s Future, AI’s Role in Classrooms, and Zendesk’s Innovative Pricing: Key Trends Defining Tech’s Next Era  CoreView Sept 19 Webinar: https://okt.to/CLa4Uf   All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

The episode starts with California's AI safety bill, SB 1047. The bill, which mandates safety testing and third-party audits for advanced AI systems costing over $100 million, has garnered opposition from industry leaders and academics who fear it may stifle innovation, particularly for smaller firms and academic research. As Governor Gavin Newsom deliberates on the bill, the episode highlights the tension between ensuring safety in AI technology and fostering an environment conducive to innovation.Sobel also covers the recent expansion of ConnectWise's MSP platform through the acquisitions of Axiant and Skykick. These acquisitions aim to enhance data protection and cloud management solutions for managed service providers (MSPs). The integration of these companies is expected to contribute to the development of ConnectWise ASIO, a comprehensive platform that combines various services, including professional services automation and cybersecurity solutions. The episode provides insights into the growth of Axiant and the implications of Skykick's acquisition, particularly in the context of cloud management.The podcast further explores the implications of AI in governance, referencing the recent campaign in Cheyenne, Wyoming, where an AI chatbot named Vic ran for mayor but ultimately lost to the incumbent. Victor Miller, the campaign's proponent, aimed to promote AI governance through his organization, the Rational Governance Alliance. Despite the defeat, Miller remains committed to advocating for AI's role in public decision-making, emphasizing the potential for more efficient and unbiased governance.Lastly, Sobel discusses the growing trend of AI-generated content, specifically ESPN's foray into AI-generated sports recaps for women's soccer. While the intention is to allow human writers to focus on more in-depth reporting, the initial AI-generated recaps have raised concerns about quality and nuance. The episode underscores the importance of human oversight in AI applications, suggesting that while AI can provide basic information, it may fall short in delivering the depth and context that quality journalism requires.Three things to know today 00:00 California's AI Safety Bill SB 1047 Faces Industry Opposition Over Innovation Concerns as It Awaits Governor Newsom's Decision04:52 ConnectWise Expands MSP Platform with Acquisitions of Axcient and SkyKick, Strengthening Data Protection and Cloud Management06:37 MSP Sector Sees Growth with AI-Driven Tools, Enhanced Security Pledges, and Expanding Cloud Marketplaces  Supported by:  https://getthread.com/mspradio/https://www.huntress.com/mspradio/   All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

A recent survey reveals that while 80% of IT leaders express confidence in their recovery strategies post-ransomware attacks, nearly 70% have paid ransoms despite having policies against it. The episode emphasizes the importance of proactive defense strategies, as Tenable's research shows that only 3% of vulnerabilities pose significant risks, urging organizations to prioritize their cybersecurity efforts effectively.Host Dave Sobel also addresses the alarming rise in ransomware incidents, which increased by 33% globally over the past year, with the U.S. and UK experiencing significant spikes. The discussion includes insights into the tactics employed by attackers, such as living-off-the-land techniques that allow them to evade detection. Additionally, the episode highlights the shift in scam operations towards smaller, more targeted schemes, reflecting a trend of increased efficiency and profitability for cybercriminals.The episode further explores the U.S. Department of Labor's expanded cybersecurity guidance for employee benefit plans, emphasizing the fiduciary responsibility to mitigate risks. The new guidelines outline best practices for maintaining cybersecurity programs and conducting risk assessments. Sobel also discusses the launch of a new incident reporting portal by CISA, encouraging organizations to report cyber incidents to enhance community resilience against threats.Finally, the episode delves into the findings of a Washington University study that uncovers significant data privacy risks associated with GPT applications in OpenAI's GPT store. The study reveals that a majority of these applications fail to disclose their data collection practices adequately, raising concerns about user data exposure. Sobel concludes by discussing vulnerabilities in AI platforms, such as Microsoft 365 Copilot, and the need for IT service providers to focus on AI-specific security strategies to ensure compliance and protect sensitive information. Four things to know today00:00 Ransomware Recovery Gaps Expose Overconfidence: Why IT Providers Must Focus on Real-World Incident Testing04:51 CISA’s Incident Reporting Portal and Expanded DOL Guidance: Why IT Providers Must Enhance Cybersecurity Services 08:26 Washington University Study Uncovers Data Privacy Risks in GPT Store10:21 CrowdStrike and Intel Face Critical Moments  Supported by:  https://timezest.com/mspradio/https://www.coreview.com/msp  Pulseway Event:  https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor     All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Discover the significance of tailored AI strategies, emphasizing focused applications for better ROI. Uncover the current state of AI adoption, particularly with Microsoft's AI assistant, and its challenges. Explore creativity's crucial role in education for success in an AI-driven world. Additionally, learn about Apple's innovations in healthcare, such as hearing tests within the Apple Health app, alongside a discussion on the importance of mental health awareness.

The August jobs report revealed that the U.S. economy added 142,000 jobs, falling short of expectations, while the unemployment rate decreased to 4.2%. Small businesses are facing challenges, with 40% of owners struggling to fill positions and a significant number reporting a lack of qualified applicants. Despite these hurdles, there is a slight increase in job openings for skilled workers, especially in construction, and a net 33% of business owners raised pay in August.Host Dave Sobel highlights a cautious approach to tech hiring, noting that overall tech employment remains flat. While the tech services sector saw a modest job increase, the tech manufacturing sector experienced losses. The unemployment rate for tech occupations rose to 3.4%, with active job postings for roles like software developers and data scientists increasing. Additionally, he shares market news about Palantir and Dell joining the S&P 500 index due to their success in the generative AI market, while American Airlines and Etsy are being removed.The episode also delves into the rising costs associated with cloud services, as over a third of organizations feel their transition to the cloud has not met cost-effectiveness expectations. More than half of the organizations reported increased bills, contradicting the anticipated stable or decreasing prices. Despite these challenges, CIOs continue to rely on cloud solutions, creating opportunities for service providers to assist with cloud cost management and optimization strategies.Lastly, Sobel discusses a new study linking layoff announcements to increased cybersecurity risks, emphasizing the need for companies to secure their systems proactively. He notes that companies undergoing layoffs should engage IT service providers to implement stricter security protocols. The episode concludes with news about Pango Group acquiring Kaspersky's U.S. antivirus customers, providing an opportunity for IT service providers to support clients during this transition. Overall, the episode provides valuable insights into the current state of the job market, cloud services, and cybersecurity challenges. Four things to know today00:00 Tech Hiring Stalls as Overall Job Growth Slows: Why Outsourced Services Are Gaining Value04:23 Over Half of Organizations Report Cloud Price Hikes: How IT Providers Can Help Manage Cloud Expenses05:45 New Study Links Layoff Announcements to Cybersecurity Breaches: How IT Providers Can Help Mitigate Risks06:53 Pango Group to Acquire Kaspersky's U.S. Antivirus Customers: Transition Opens New Opportunities for IT Service Providers Supported by:  https://www.huntress.com/mspradio/http://blumira.com/radio/  Pulseway Event:  https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor     All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

host Dave Sobel interviews RJ Kedziora, the co-founder of Estenda Solutions, a company specializing in software, data analytics, and AI for the healthcare industry. RJ shares insights into the innovative work his firm does, focusing on digital health solutions that aim to improve the health and wellness of individuals. He highlights two key projects, including a diabetic retinopathy surveillance program in partnership with the Joslin Diabetes Center and the Indian Health Services, as well as the development of digital weight loss solutions for startups.The conversation delves into the evolution of AI technology and its impact on the healthcare sector. RJ emphasizes the shift towards making AI more accessible to non-technical users, enabling them to leverage data analytics and AI tools without deep technical expertise. He discusses the importance of structured data and data strategy in preparing for AI implementation, emphasizing the need for a solid foundation in data management and privacy compliance within the healthcare industry.RJ also shares insights into the practical applications of AI in software development and product development processes. He highlights the efficiency gains and productivity enhancements that AI tools bring to the table, enabling developers to streamline tasks such as data querying, report generation, and user interviews. The conversation underscores the importance of understanding AI frameworks and tools to maximize their benefits in various development workflows.The episode concludes with a focus on the current customer conversations around AI adoption in healthcare. RJ notes that many customers are eager to explore AI solutions but often require guidance on where to start and how to leverage data effectively. The discussion highlights the healthcare industry's gradual embrace of data-driven technologies and the ongoing challenges in integrating AI into existing workflows.  Supported by: https://getthread.com/mspradio/   All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Firstly, the episode highlights the high demand for virtual CISO services among small to medium-sized businesses, emphasizing the gap between demand and supply. The rising need for virtual CISO services is attributed to regulatory compliance, increasing cyber attacks, and a shortage of cybersecurity skills. Service providers offering virtual CISO services report improved margins and revenue, indicating a significant growth opportunity in the market.Secondly, the episode covers the adoption of generative AI by small businesses. Despite concerns about job security and data privacy, employees recognize the productivity advantages of generative AI. To encourage adoption, small business owners are advised to centralize data management, integrate generative AI into operations, and emphasize its role in enhancing productivity. The episode stresses the importance of addressing customer pain points and customizing services accordingly, rather than focusing on buzzwords.The podcast also delves into government initiatives to enhance Internet routing security, particularly targeting vulnerabilities in the Border Gateway Protocol (BGP). The White House has published a roadmap promoting the adoption of Resource Public Key Infrastructure (RPKI) to mitigate security risks associated with BGP. Additionally, a congressional hearing is scheduled to address the global CrowdStrike outage caused by a faulty security update, highlighting the importance of cyber hygiene and supply chain security.Lastly, the episode discusses strategic moves in the tech industry, including Verizon's acquisition of Frontier Communications to expand its fiber network, ScalePad's founder returning as CEO to focus on product integration, and the success of Fleet, a bootstrapped laptop leasing startup. The episode emphasizes the trend of consolidation in the managed services industry driven by private equity firms, the shift towards local processing of large language models, and the increasing adoption of AI services by MSPs. Overall, the episode provides insights into key developments shaping the tech landscape. Four things to know today00:00 Cynomi Report Reveals High Demand for vCISO Services, but Few Providers Offer Solutions to SMBs03:31 Congress to Hold Hearing on CrowdStrike Outage, Scrutinizing Cybersecurity Practices and Supply Chain Security04:43 ScalePad Founder Chris Day Returns as CEO, Shifts Focus to Product Integration and Doubling Subscription Revenue07:01 Private Equity Rollups Dominate MSP M&A Market, Driving Need for Standardization and Operational Integration Supported by:  https://www.huntress.com/mspradio/  Pulseway Event:  https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor   All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Fortune 500 companies are showing caution in adopting generative AI, with a focus on risks rather than benefits. A recent survey reveals that AI tools are impacting workers' productivity and workload, highlighting the challenges of balancing human talent with AI implementation. CompTIA identifies critical areas for skills building as AI adoption grows, emphasizing strategic planning to mitigate costs and enhance cybersecurity.Intel faces setbacks with its 18A chipmaking process, raising doubts about its role in U.S. industrial policy goals. Despite financial struggles and layoffs, Intel remains optimistic about the 18A process, aiming for production next year. The company introduces new chips, such as the Intel Core Ultra 200V, focusing on power efficiency and performance improvements. However, Intel's challenges may hinder its access to investment dollars and impact the government's industrial policy goals.ConnectWise revamps its marketplace with a unified interface, offering over 400 vendor integrations to enhance user experience and promote innovation. Auvik enhances its network management solution with new features, aiming to optimize network monitoring and management efficiency for IT teams. These tactical upgrades reflect the ongoing evolution of ecosystem strategies among platform players in the tech industry. Three things to know today 00:00 Fortune 500 Companies Highlight Generative AI Risks Over Benefits, Reflecting Caution in Adoption04:02 Intel Faces Setback with 18A Chipmaking Process, Raises Doubts About Its Role in U.S. Industrial Policy Goals06:31 ConnectWise Revamps Marketplace with Unified Interface and Auvik Enhances Network Management  Supported by:  https://www.huntress.com/mspradio/ Pulseway Event:  https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor    All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

The U.S. Consumer Confidence Index shows a slight increase despite concerns about the labor market, while Dell exceeds expectations with an 80% surge in AI-driven server sales. On the other hand, an IBM study reveals a decline in confidence in IT departments, and Intel considers splitting its chip design and foundry businesses due to financial struggles.The episode delves into the recent economic sentiment shift highlighted at the Jackson Hole symposium, where central bankers expressed optimism about steady growth and low inflation. Despite concerns about potential risks and high interest rates, the U.S. economy appears solid. The Consumer Confidence Index rose slightly, reflecting Americans' overall outlook despite job market volatility. However, concerns persist about rising prices and a more pessimistic view of future labor conditions.NVIDIA's strong demand for AI-related chips is evident in its earnings report, with revenue doubling to $30 billion. Dell also reports a significant increase in server sales, driven by AI-oriented servers using NVIDIA chips. CrowdStrike, despite facing financial impact from a recent global IT outage, emphasizes customer loyalty. The episode underscores the importance of focusing on business outcomes with AI integration to deliver solutions that benefit the business.The podcast highlights a decline in business leaders' confidence in IT departments, emphasizing the need for technology to deliver competitive advantages. The SAS Disruption Report reveals U.S. tech leaders' concerns about SAS security threats, urging the adoption of a no-data architecture. Additionally, enterprises are increasingly adopting cloud solutions for generative AI and machine learning, despite challenges like talent shortages and integration concerns. Intel's potential breakup and Thread's collaborative service approach are also discussed, showcasing evolving trends in the tech industry. Four things to know today 00:00 U.S. Consumer Confidence Index Rises Slightly Despite Labor Market Concerns and Rising Prices03:58 Dell Surpasses Expectations with 80% Surge in AI-Driven Server Sales, Raises Full-Year Revenue Outlook06:48 IBM Study Reveals Sharp Decline in Confidence in IT Departments, Urges Focus on Business Outcomes and Modernization09:10 Intel Mulls Splitting Chip Design and Foundry Units Amidst Financial Turmoil and Stock Decline  Supported by:  https://www.coreview.com/msp/https://getthread.com/mspradio/ Pulseway Event:  https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor   All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech