Business of Tech: Daily 10-Minute IT Services Insights

OpenAI has released research in collaboration with the MIT Media Lab that explores the emotional impact of using ChatGPT. The study indicates that while over 400 million people engage with ChatGPT weekly, only a small number form emotional connections with the chatbot, which is primarily marketed as a productivity tool. Notably, female users reported a decrease in socialization after four weeks of use, and those who interacted with the chatbot in a voice different from their own experienced heightened feelings of loneliness. The findings suggest that users who bond with ChatGPT may face increased loneliness and emotional dependency, prompting OpenAI to submit these studies for peer review.In the competitive landscape of generative artificial intelligence, OpenAI is reportedly facing significant financial challenges, with annual operating costs estimated between $7-8 billion. AI scholar Kai-Fu Lee points out that as foundational models become more commoditized, OpenAI may struggle to compete with cheaper alternatives like DeepSea, which operates at just 2% of OpenAI's costs. Lee emphasizes that the economics of the AI industry are shifting towards open-source models, which are cheaper to produce and operate, suggesting that while OpenAI is not on the brink of collapse, the market may soon be dominated by a few key players.The podcast also discusses the evolving capabilities of AI models, highlighting the latest version of ChatGPT, which can now blend text and image generation and respond to voice commands. Additionally, DeepSeek has upgraded its AI model, showing improved performance in coding and reasoning tasks, while Google has introduced its Gemini 2.5 Pro model, which boasts enhanced reasoning capabilities and a large token context window. These advancements indicate a trend where AI models are becoming more versatile and capable of handling complex tasks, emphasizing the importance of deployment flexibility and cost efficiency in the evolving AI landscape.Finally, the episode addresses ongoing privacy concerns surrounding AI technologies, including a new complaint against OpenAI in Europe for generating false information and a settlement reached by Clearview AI regarding privacy violations. The discussion highlights the legal implications of using generative AI tools, particularly in relation to GDPR compliance. Additionally, the podcast examines the lack of diversity in IT leadership, revealing that despite efforts towards diversity, equity, and inclusion, the demographic makeup of IT leadership remains largely unchanged, underscoring the need for continued focus on inclusive leadership in the tech industry. Four things to know today 00:00 Talking to ChatGPT Might Hurt Your Mood—And OpenAI’s Bottom Line04:15 Who’s Winning the AI Arms Race? Depends If You Want Comics, Code, or Context08:10 From Encrypted Chats to AI Slip-Ups—More in “What Could Possibly Go Wrong?”12:00 All Talk, No Change? IT Leadership Still Looks the Same in 2025  Supported by:  https://syncromsp.com/  Event: : https://www.nerdiocon.com/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

A significant security breach has emerged involving senior members of the Trump administration, including Vice President J.D. Vance and Defense Secretary Pete Hedgeseth, who shared top-secret military plans regarding U.S. attacks on the Houthi group in Yemen via the encrypted messaging app Signal. This breach was uncovered by journalist Jeffrey Goldberg, who found himself in a group chat with key cabinet members discussing sensitive information. The National Security Council has confirmed the authenticity of the message chain, leading to calls for an immediate investigation. The incident raises serious concerns about cybersecurity practices within the federal government, particularly regarding the use of unauthorized communication tools for classified discussions.The growing popularity of Signal among federal employees and military planners during the Trump administration highlights a troubling trend of shadow IT at the executive level. This situation poses a challenge for IT leaders, as it undermines established security protocols and sends a dangerous message to lower-level staff and contractors about the importance of adhering to internal policies. If top officials can bypass security measures without facing consequences, it diminishes the perceived value of compliance and accountability across the organization.In response to this breach, experts emphasize the need for stronger cybersecurity measures and accountability for federal leaders. The incident illustrates that policy violations can extend beyond corporate rules into federal law, with potential implications for national security. The lack of consequences for high-ranking officials could lead to a culture of complacency regarding cybersecurity, where employees may view policies as mere compliance theater rather than essential guidelines for protecting sensitive information.The podcast also discusses recent advancements in cybersecurity tools and services, including Microsoft's expansion of its AI-powered security co-pilot and Verizon's launch of a generative AI-powered text messaging solution for small businesses. These developments reflect a broader trend toward operationalizing AI in cybersecurity workflows and enhancing security measures for organizations. As managed service providers (MSPs) seek to streamline operations and improve compliance, the integration of new tools and partnerships is becoming increasingly important in navigating the evolving landscape of cybersecurity and data protection. Four things to know today 00:00 Shadow IT at the Top: War Plans on Signal Show Why Cyber Rules Without Consequences Don’t Work05:54 Smarter Security, Faster Replies: Microsoft and Verizon Put AI on the Job for Everyone08:51 Fewer Tools, More Power: MSP Upgrades from Syncro, Cohesity, and MSPTerms Aim to Do It All11:53 One-Stop MSP? New Integrations Aim to Save Time, Boost Profits, and Lock You In  Supported by:  https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship https://www.huntress.com/mspradio/  Event: : https://www.nerdiocon.com/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Meta is facing significant scrutiny following revelations that it allegedly used pirated books to train its AI model, Llama 3. An investigation by The Atlantic uncovered that Meta employees prioritized acquiring these books, deeming them more crucial than web data. The company reportedly accessed a vast library of over 7.5 million books through LibraryGenesis, a known source of illegal distribution. This situation raises profound ethical concerns regarding the future of knowledge sharing and the legality of generative AI development, as enterprises may hesitate to trust AI models lacking a clear intellectual property chain of custody.In the realm of technology investments, global spending on data centers surged by 51% last year, reaching $455 billion, with expectations of a further 30% growth this year. The majority of this capital expenditure is concentrated among the top 10 hyperscalers, such as Amazon Web Services, Microsoft, and Google Cloud, who are heavily investing to meet the rising demand for AI capabilities. However, the U.S. PC market is projected to see only modest growth due to ongoing tariff concerns, despite a notable increase in shipments driven by the commercial sector's demand for Windows 10 refresh cycles.CoreWeave, a cloud AI startup backed by NVIDIA, is preparing for an IPO aiming to raise up to $2.7 billion, but it faces challenges as Microsoft has opted not to exercise a significant option to purchase additional data center capacity. This decision reflects a shift in how tech companies are managing their AI budgets. Analysts have revised CoreWeave's revenue growth expectations downward, indicating a potential cash burn increase, which raises questions about the sustainability of its rapid growth and reliance on a single major customer.The podcast also highlights the implications of the current job market, which is increasingly reliant on government, healthcare, and education sectors, raising concerns about future labor market stability. As hiring in these sectors is expected to slow, the overall economic growth may be hindered, particularly for firms offering productivity-enhancing solutions. The convergence of these trends—ethical concerns in AI development, fluctuating tech investments, and a stagnant job market—paints a complex picture of the current business landscape. Three things to know today 00:00 Clouds Rise, Macs Fly, and the Job Market Sighs: A Look at the State of Play06:45 Meta’s Alleged Book Piracy Raises IP Risks Across the Generative AI Ecosystem09:01 CoreWeave’s IPO Balances Sky-High Growth and Soaring Costs as Microsoft Rethinks AI Spend  Supported by:  https://www.huntress.com/mspradio/https://timezest.com/mspradio/  Event: : https://www.nerdiocon.com/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Erik Peterson, founder and CTO of Cloud Zero, discusses the critical importance of understanding and optimizing cloud costs, particularly in the context of AI. He emphasizes that businesses must shift their perspective from viewing cloud expenses as mere costs to seeing them as investments that should yield returns. By linking technology decisions to business goals, organizations can gain insights into their spending, allowing them to prioritize effectively and drive better outcomes. Peterson argues that understanding unit economics is essential for digital businesses to thrive in a cloud environment.The conversation delves into the complexities of AI costs, highlighting the challenges companies face when trying to measure the expenses associated with AI models. Peterson points out that many organizations are experimenting with AI without fully grasping the financial implications of their initiatives. As companies build advanced AI systems, they often overlook the costs of data movement and compute resources, leading to potential financial pitfalls. He stresses the need for businesses to understand the true cost of their AI endeavors to ensure they are achieving a positive return on investment.Peterson also addresses the current landscape of AI adoption, noting that while there is significant hype around generative AI, real success is found in solving specific, well-defined problems. He explains that organizations that focus on specialized applications of AI, where outputs can be validated, are seeing tangible benefits. By creating workflows that leverage multiple AI agents, companies can enhance their operational efficiency and make informed decisions about their spending.Finally, Peterson encourages businesses to view cost management as a driver of innovation rather than a hindrance. He cites examples of organizations that have successfully integrated cost considerations into their development processes, leading to faster innovation and improved product offerings. By adopting a mindset that prioritizes cost efficiency alongside creativity, companies can navigate the complexities of cloud spending and AI implementation, ultimately achieving greater success in their digital initiatives.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Silicon Valley is experiencing a surge of interest in AI agents, with prominent figures like Sam Altman and Satya Nadella predicting their integration into the workforce and knowledge work, respectively. However, a significant challenge remains: there is no consensus on what constitutes an AI agent. This ambiguity raises questions about whether we are on the brink of a transformative shift in automation or merely witnessing another instance of overhyped terminology seeking a market. The discussion features insights from Collin Graves of Northlabs and Simon Quick of Microscope, who explore the current landscape of AI agents and their implications for businesses.Collin Graves offers a multifaceted definition of AI agents, suggesting they involve large language models capable of directing their own processes. He notes that while some implementations resemble smarter workflow automation, they often remain constrained in their capabilities. Simon Quick adds that vendors are presenting a wide range of interpretations, from simple workflow assistants to more autonomous systems that minimize human interaction. This lack of a unified definition contributes to confusion in the market, making it difficult for businesses to understand how to effectively adopt AI agents.The conversation also delves into the readiness of customers and vendors to embrace AI technologies. Many customers express interest in AI's potential but struggle with foundational data management issues that hinder meaningful progress. Collin emphasizes the importance of establishing a solid data strategy before pursuing advanced AI applications, while Simon highlights the challenges vendors face in delivering effective solutions. Both agree that the current landscape is reminiscent of early cloud computing, where organizations are still figuring out how to leverage AI effectively.As the discussion wraps up, the participants reflect on the future of ambient computing and its potential applications. While there are promising use cases, such as voice-activated systems for the elderly and facilities management in manufacturing, the overall sentiment is cautious. The podcast concludes with a focus on the ongoing evolution of the managed services market, driven by consolidation and the need for providers to adapt to changing customer demands. The insights shared by Collin and Simon underscore the complexities and opportunities that lie ahead in the realm of AI and automation.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Apple's new C1 modem, introduced with the iPhone 16e, has garnered attention for its impressive performance, particularly in challenging network conditions. While it recorded average download speeds of 560 megabits per second, it excelled in the lower performance brackets, achieving nearly 218 megabits per second for the bottom 10% of users. This focus on efficiency and consistency over peak speeds positions the C1 as a competitive advantage for users in urban and rural settings alike. Additionally, the modem's power efficiency and superior upload speeds enhance the overall user experience, making it a significant step in Apple's vertical integration strategy.In the realm of software management, Auvik Networks has launched new features aimed at improving SaaS management and network visibility. These enhancements include automation and license optimization, which can help organizations reduce unnecessary expenses and improve security. Auvik's new capabilities extend to user devices in remote work settings, addressing the growing need for comprehensive network monitoring. Meanwhile, CyVent has introduced premium cybersecurity services for managed service providers (MSPs), allowing them to enhance their offerings amid rising cyber threats. This move positions Auvik and CyVent as key players in the evolving landscape of SaaS and cybersecurity.The podcast also highlights the growing threat of AI-generated deepfakes and the measures being taken to combat them. Low-T AI has made its deepfake detection service available for free to all users, emphasizing the importance of protecting personal identities in an increasingly digital world. Cloudflare has introduced AI Labyrinth, a new strategy to counteract malicious bots that ignore no-crawl directives, showcasing the ongoing battle against automated scraping. These developments reflect a broader trend towards enhancing digital security and protecting personal data in the face of evolving technological threats.Finally, the discussion touches on the future of work in the context of AI advancements. The concept of the AI manager is emerging, suggesting that AI will not replace human talent but rather enhance productivity and efficiency. As organizations adapt to this shift, the need for education and skill development in AI literacy becomes crucial. The podcast concludes with reflections on Apple's innovation trajectory and the implications of transitioning from traditional professional services to AI-driven solutions, prompting listeners to consider the future landscape of technology and services. Three things to know today 00:00 Apple’s New Modem Isn’t the Fastest—but It Might Be the Smartest04:06 SaaS Waste and Security Gaps in Focus as Auvik and CyVent Roll Out MSP-First Enhancements06:25 Now Everyone Can Fight Deepfakes—And AI Bots Are Getting Tricked, Not Blocked09:26 The New Tech Stack: Fewer Humans, Smarter Software, and a Question of Apple’s Relevance Supported by:  https://getnerdio.com/nerdio-manager-for-msp/  Event: : https://www.nerdiocon.com/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

NVIDIA has made significant announcements at its GTC 2025 event, introducing the Blackwell Ultra and Vera Rubin AI chips, which promise to revolutionize AI computing. The Blackwell Ultra chips are expected to deliver up to 50 times more revenue for cloud providers compared to previous generations, while the Vera CPU and next-gen Rubin GPU are set for release in 2026. CEO Jensen Wang emphasized the transition of data centers into AI factories, highlighting the economic necessity of AI-driven infrastructure. However, skepticism remains regarding the feasibility of such revenue claims and the impact of open-source AI models on proprietary systems.In the realm of workplace technology, a Gartner report indicates that while over 20% of digital applications will utilize AI-driven personalization by 2028, employee satisfaction with digital tools has declined. Only 23% of digital workers reported being completely satisfied with their applications in 2024, down from 30% in 2022. To address this, technology leaders are encouraged to implement best practices in AI personalization, ensuring that workplace applications are as intuitive as popular consumer apps.Concerns about data privacy are also rising, particularly regarding U.S.-based AI chatbots like Google Gemini, which collects extensive user data. A study revealed that nearly a third of chatbots share sensitive information with third parties, raising compliance risks for businesses. Additionally, a survey found that generative AI is causing internal conflict within enterprises, with many employees resisting the adoption of AI tools, highlighting the cultural challenges of integrating AI into existing workflows.Amidst these developments, companies like Cloudflare, HPE, and Adobe are launching new tools and services to enhance AI security and functionality. Cloudflare's new suite aims to help businesses manage AI risks, while HPE's unified data layer seeks to accelerate AI applications. Adobe is introducing AI agents to improve customer experiences, and OpenAI is beta testing features to integrate ChatGPT with popular applications. As AI specialization and regionalization become key themes, businesses must navigate the evolving landscape to balance capability and cost efficiency in their AI investments. Three things to know today 00:00 NVidia Says ‘The More You Buy, The More Revenue You Get’—But Is That Really True?04:32 More Tech, More Problems? Employees Aren’t Happy with Digital Tools09:26 AI That’s Safer, Smarter, and Faster—Cloudflare, HPE, Adobe, and OpenAI Announcements12:03 AI’s Next Battle: Champagne Pricing or Budget Bites? OpenAI, Baidu, and AWS Take Sides Supported by:  https://www.huntress.com/mspradio/  Event: : https://www.nerdiocon.com/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Google has officially confirmed its acquisition of cloud security firm Wiz for a staggering $32 billion, marking the largest deal in the company's history. This strategic move aims to bolster Google Cloud's security and multi-cloud capabilities, especially as the demand for cloud security intensifies. Wiz, founded in 2020, has quickly gained traction, serving nearly half of the Fortune 100 companies and projecting a significant increase in annual recurring revenue. However, the acquisition comes with risks, including potential regulatory scrutiny and a substantial reverse termination fee, reflecting the challenges Google may face in integrating Wiz into its existing cloud infrastructure.In a related development, the Cybersecurity and Infrastructure Security Agency (CISA) is working to contact over 130 former employees after a federal court ruled their layoffs were unlawful. This decision is part of a broader legal challenge against workforce cuts made during the Trump administration. The reinstated employees will receive full pay and benefits while on administrative leave, but the agency has already lost a significant portion of its workforce, raising concerns about its ability to combat cyber threats effectively. The situation highlights the ongoing challenges faced by CISA in maintaining a capable workforce amid increasing cyberattacks.Cloudflare has launched a new threat events platform called Cloudforce One, designed to enhance real-time intelligence on cyberattacks. This platform leverages Cloudflare's extensive global network, which has blocked billions of cyber threats daily. Additionally, Logic Monitor has partnered with Amazon Web Services to facilitate the migration of VMware workloads to AWS, aiming to optimize cloud performance for global enterprises. Meanwhile, RingCentral has introduced several AI features to improve business communications, including a virtual assistant for managing inbound calls and tools for real-time knowledge retrieval.Lastly, a London court held a secret hearing regarding Apple's appeal against a UK government order to create a backdoor in its encrypted cloud storage systems. This case raises significant concerns about government surveillance, encryption, and data privacy, with potential global implications for cloud security and regulatory compliance. Civil rights organizations have criticized the secrecy of the proceedings, emphasizing the importance of strong encryption in protecting individuals from harassment and oppression. The outcome of this case could have far-reaching effects on the balance between security and privacy in the digital age. Four things to know today 00:00 Google’s Biggest Deal Ever: $32B on Wiz to Secure the Cloud. Will It Work?03:25 CISA Scrambles to Contact Wrongfully Laid-Off Employees Amid Cybersecurity Workforce Strain05:27 Cloudflare, AWS, and RingCentral Drop Major Updates07:39 UK Court Holds Secret Hearing on Apple’s Encryption Backdoor Supported by:  https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorshiphttps://www.huntress.com/mspradio/ Event: : https://www.nerdiocon.com/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Cisco jobs are becoming more strategic as organizations adapt to new cybersecurity regulations, with 93% of companies modifying their policies to address the personal liability of Chief Information Security Officers (CISOs). A significant shift is noted, with 41% of organizations involving CISOs in board-level decisions. However, the report from Fastly highlights a concerning lack of clarity regarding accountability during cybersecurity incidents, as nearly half of the organizations surveyed are unsure who holds ultimate responsibility. This evolving landscape emphasizes the need for clearer standards from regulators and a culture that promotes better security practices.Cyber attacks targeting third-party vendors are causing unprecedented financial damage, with a report from Resilience indicating that nearly a quarter of cyber insurance claims last year involved material losses due to these breaches. The average cost of a data breach in 2024 was nearly $4.9 million, with some incidents, like the ransomware attack on UnitedHealth, costing billions. As threat actors shift their focus toward larger organizations for higher payouts, the need for improved cybersecurity measures and third-party risk management becomes increasingly critical for businesses.In the realm of communication, Apple is set to enhance security by introducing end-to-end encryption for Rich Communication Services (RCS) messaging between iPhone and Android users. This advancement, supported by the GSM Association, aims to reduce vulnerabilities in cross-platform messaging, which is essential for businesses that rely on secure communication with employees and clients. Meanwhile, Nerdio has raised $500 million in funding, increasing its valuation to over $1 billion, as it continues to optimize cloud infrastructure for organizations using Microsoft’s Azure services.A recent study by McKinsey challenges the notion that returning to the office enhances productivity, revealing that productivity levels are similar across in-person, remote, and hybrid workers. As companies push for full-time office attendance, the report suggests that executives should focus on fostering collaboration and innovation rather than merely enforcing office mandates. Additionally, communication overload is becoming a significant issue for office workers, with many struggling to focus due to constant connectivity. The findings indicate that businesses need to adopt strategic guidance on AI implementation to enhance workplace efficiency and productivity. Four things to know today 00:00 CISO Jobs Just Got Riskier—But More Strategic. Here’s Why It Matters.05:29 No More Green Bubble Risk? Apple Finally Brings Encryption to RCS06:47 Cloud Boom: Nerdio Soars to $1B, Cisco Bets on AI, and Passkeys Get a Makeover10:31 Think Remote Workers Are Slacking? McKinsey’s Latest Study Says Think Again Supported by: https://getflexpoint.com/msp-radio/https://timezest.com/mspradio/ Event: : https://www.nerdiocon.com/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Inflation has shown signs of stabilization, with a modest rise in the Consumer Price Index, but consumer confidence is wavering. Recent data indicates a concerning decline in the U.S. consumer outlook, with a significant drop in the sentiment index across various demographics. Despite inflation easing, expectations for future inflation have surged, leading to a cautious approach from the Federal Reserve. This economic uncertainty is influencing IT spending decisions, as businesses prioritize demonstrating ROI and cost efficiency in their technology investments.Small business owners, however, are exhibiting a surprising level of optimism, with surveys indicating high confidence levels despite the chaotic political landscape. Many entrepreneurs are increasingly relying on artificial intelligence to enhance productivity, with a notable percentage planning to adopt AI tools to save time. Yet, challenges remain, such as work-life balance issues and financial concerns, which continue to affect their overall well-being. The disconnect between optimism and actual spending behavior suggests that while small business owners may feel resilient, they are hesitant to make new investments.In the realm of technology, Kaseya has expanded its AI-powered cybersecurity offerings, aiming to enhance customer efficiency and profitability. The company has introduced several new features designed to strengthen security postures against cyber threats. Meanwhile, Zoom and Google are also making significant strides in AI productivity tools, with Zoom launching new features for meeting management and Google transitioning to its new AI platform, Gemini. However, the success of these innovations hinges on whether businesses will embrace these tools and whether they can deliver measurable efficiency gains.The podcast emphasizes the importance of understanding the current economic climate and its impact on IT providers. As businesses navigate uncertainty, there is a growing need for technology solutions that genuinely reduce workload and enhance efficiency. IT providers are encouraged to lead with education and strategy, helping businesses bridge the gap between AI potential and practical execution. The evolving landscape presents both challenges and opportunities for IT service providers, who must adapt to meet the changing demands of their customers. Three things to know today00:00 Inflation Stabilizes, But Confidence Wavers—How IT Providers Can Navigate the Shift06:17 Small Businesses Are Confident, But Will They Spend? IT and Automation Providers Take Note10:29 Kaseya Expands AI-Powered Cybersecurity, While Zoom and Google Bet on AI Productivity—But Will Businesses Buy In?  Supported by:  https://www.huntress.com/mspradio/  Event: : https://www.nerdiocon.com/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.