Business of Tech: Daily 10-Minute IT Services Insights

AI continues to make waves across various industries, with the American Bar Association issuing ethical guidelines for lawyers using generative AI tools. The importance of competence, confidentiality, and client communication is emphasized, highlighting the need for responsible AI adoption. In the insurance sector, AI integration is on the rise, offering benefits such as improved claims processing and fraud detection. However, challenges like organizational resistance and technical complexity hinder widespread adoption.In other AI applications, Verizon leverages AI technology to prevent accidental cuts to fiber internet lines, while researchers at the University of Exeter develop VespAI to combat invasive hornets threatening British honeybees. AI's integration into manufacturing, distribution, and warehousing is enhancing productivity and profitability, with key areas of deployment including robotics and the Internet of Things. Additionally, AI is significantly aiding entrepreneurs in launching new businesses by enhancing efficiency in tasks like marketing and customer recruitment.OpenAI partners with Conde Nast to enhance content discovery through its search GPT prototype, addressing concerns of a potential AI bubble burst. The introduction of fine-tuning capabilities for the GPT-4.0 model allows developers to customize it for specific applications, showcasing the versatility and performance enhancements of AI technology. Zoom unveils a webinar capability for up to 1 million participants, responding to rising political demand, while Microsoft launches a unified Teams app for seamless account switching.In the tech industry, AMD's acquisition of ZT Systems for $4.9 billion aims to enhance its AI capabilities and compete with NVIDIA in the AI tech infrastructure space. This strategic move underscores the growing importance of AI in shaping the competitive landscape of tech giants. As AI continues to evolve and impact various sectors, the episode highlights the need for responsible AI governance and the potential transformation AI tools can bring to businesses and startups. Four things to know today00:00 AI in Action: From Law Firms to Insurance and Beyond 05:43 OpenAI Partners with Condé Nast to Boost Content Discovery Amid AI Bubble Concerns07:04 Zoom Unveils Webinar Capability for 1 Million Participants Amid Rising Political Demand09:00 AMD vs. Nvidia: How the ZT Systems Acquisition Could Alter the AI Infrastructure Landscape  Supported by:  https://www.huntress.com/mspradio/  All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

A massive data breach at National Public Data exposed billions of records and raised concerns about data aggregation risks. The breach, believed to be caused by a third-party hacker, leaked personal information like names and social security numbers, prompting individuals to monitor their credit reports for any suspicious activity.The second topic covers vulnerabilities found in Microsoft Azure's AI Health Bot service, which could allow for privilege escalation and access to cross-tenant resources. This highlights the importance of secure development practices in AI, especially in sectors like healthcare that are prime targets for cybercriminals. Additionally, a new ransomware group called Hunters International is targeting IT workers with a malware called Sharp Rhino, posing significant risks to organizations.The Pentagon has proposed CMMC rules for contractors, incorporating Cybersecurity Maturity Model Certification requirements into the contracting process. Contractors will need to self-assess or obtain third-party certification based on data sensitivity, with compliance required at the time of contract award. ConnectWise has committed to assisting providers in achieving CMMC Level 2 compliance by 2025, emphasizing the need for coordination between providers and vendors in meeting compliance standards.Lastly, Apple has opened NFC access to third-party developers in iOS 18.1, allowing them to utilize the iPhone's secure element for various applications like payments, transit fares, and IDs. This decision follows a legal agreement with European commissioners to comply with EU regulations. By expanding NFC technology on its devices, Apple is creating new opportunities for developers to deliver solutions to customers, enhancing the device's functionality and potential use cases. Three things to know today00:00 Massive Data Breach at National Public Data Exposes Billions of Records, Highlights Risks of Data Aggregation04:32 Pentagon Proposes CMMC Rules for Contractors; ConnectWise Supports MSPs in Achieving Compliance06:20 Apple Complies with EU Regulations, Grants NFC Secure Element Access to Developers in iOS 18.1  Supported by:  https://trinitycyber.com/msp4/    All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

The episode begins with a focus on the easing inflation rate, which has shifted the Federal Reserve's attention towards the labor market amidst a surge in mortgage applications. The report highlights the increasing demand for managed services, particularly among small and medium-sized businesses lacking in-house IT support.Cisco's announcement of laying off 6,000 employees as part of a restructuring plan centered on AI and security is discussed next. This move reflects the company's strategic shift towards faster-growing areas within the tech industry. Additionally, the collaboration between Jamf and Microsoft is highlighted, showcasing a partnership aimed at enhancing Apple device management and cybersecurity for Microsoft-based organizations through the Azure Marketplace.The episode delves into consumer sentiment and corporate activism, noting a decline in the percentage of Americans wanting companies to take public stances on political issues. This shift in sentiment may impact businesses as they navigate the upcoming U.S. election and consider the implications of engaging in political commentary. The discussion emphasizes the importance of focusing on positive economic news and steering clear of potential political risks.The episode concludes by touching on the increasing adoption of AI-capable PCs and the potential growth in demand for supporting services in AI integration, security, and optimization. The tech industry's anticipation of higher IT budgets in 2025, driven by AI and modernization efforts, is also highlighted.  Four things to know today00:00 Inflation Eases as CPI Rises 2.9%, Shifting Fed Focus to Labor Market Amid Surging Mortgage Applications03:34 IDC Report Highlights MSPs' Vital Role as 40% of U.S. SMBs Lack In-House IT, Driving Demand for Managed Services06:03 Cisco to Lay Off 6,000 Employees in Restructuring Focused on AI and Security Growth06:58 Jamf and Microsoft Deepen Collaboration: Apple Device Management Solutions Coming to Azure Marketplace  Supported by:  https://www.coreview.com/msp/https://www.huntress.com/mspradio/     All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

When Marcus Olson, CEO of Pliancy, returned to the Business of Tech Lounge, he discussed the evolution of his business model over the past two years. Despite facing volatility in the economy, particularly in the biotech, venture capital, and private equity sectors, Olson emphasized the importance of a consultative approach in building relationships with clients. He highlighted the challenges of managing a diverse team with varying reactions to market conditions, emphasizing the need for trust and rapport in client interactions.Olson also shared insights on the impact of AI in the industry, noting the potential for AI to enhance operational efficiency, particularly in areas like ticketing, routing, and resource planning. While acknowledging the curiosity around AI among clients, he emphasized the importance of addressing concerns related to compliance and security when implementing AI solutions. By focusing on using AI to improve internal processes and decision-making, Olson highlighted the value of leveraging technology to drive business outcomes.The conversation shifted to the broader economic landscape, with Olson expressing the difficulty of navigating the current market conditions. He highlighted the challenges of interpreting economic data and managing expectations among employees and clients amidst ongoing uncertainty. Despite the complexities of the current economic environment, Olson underscored the importance of adaptability and resilience in responding to changing market dynamics.  All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Google introduces Gemini Live, a voice chat feature powered by generative AI, offering enhanced speech capabilities and natural conversations. Meanwhile, Flux, an open-source AI image generation model developed by Black Forest Labs, gains popularity for its superior performance in rendering people. The rapid advancements in AI technology are highlighted, showcasing the iterative progress and the potential for models like Flux to quickly surpass competitors like Midjourney.The episode also delves into a significant antitrust case against Google, where the tech giant faces potential breakup over its search monopoly. The ruling, seen as a historic win for the American people, could reshape monopolization law and have broader implications for the Internet and business practices in the U.S. The discussion emphasizes the impact of exclusive contracts on market dynamics and sets the stage for a remedy phase to address Google's anti-competitive practices.Furthermore, the episode explores how partners in the tech channel are favoring fewer vendor relationships, empowering them to seek vendors that can help achieve business outcomes rather than just product sales. Advancements in AI, such as Zotero's Copilot 2, are enhancing operational efficiency for providers. The evolving landscape of AI technology, including challenges and opportunities in enterprise workflows, cybersecurity, and identity and access management, is discussed, highlighting the need for organizations to remain vigilant as the technology evolves.Lastly, the episode touches on four megatrends that MSPs should track to stay relevant in the industry. These megatrends include climate issues, workforce changes, IT risks, and supply chain disruptions, with a focus on enhancing resiliency and addressing global disruptions. The discussion underscores the importance of focusing on business outcomes with AI technology and the need for businesses to adapt to the changing technological landscape to thrive in the industry. Three things to know today00:00 Gemini Live Debuts on Google One with Advanced Voice Chat, While Flux Challenges Midjourney02:39 Google Loses Landmark Antitrust Case, Faces Potential Breakup Over Search Monopoly04:17 Fewer Vendor Relationships Empower Partners as AI Matures Beyond the Hype  Supported by:  https://movebot.io/mspradio/    All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Google's AI overviews in search results have significantly decreased due to user complaints about incorrect answers, prompting the company to refine its implementation. MIT launched the AI Risk Repository, a database cataloging over 700 unique risks associated with AI systems to assist organizations in assessing and mitigating AI risks. Additionally, Dashlane's Passkey report showcased the rapid adoption of Passkeys as a password replacement, driven by consumer demand in various sectors.The episode also covered significant developments in cybersecurity and government initiatives. CISA is analyzing the impact of a recent Supreme Court ruling on its new cyber incident reporting rule, while the White House is collaborating with the Department of Treasury and CISA to develop a cyber insurance policy proposal for catastrophic incidents. The FCC unveiled a $200 million cybersecurity program for schools and libraries to enhance their cybersecurity measures against increasing cyberattacks, separate from the existing E-Rate program.In response to scraping allegations, SOCRadar confirmed that their internal systems were not breached, and they are enhancing security measures to prevent future incidents. A security researcher revealed two zero-day vulnerabilities in Windows that allow downgrade attacks, compromising critical OS components. The episode also highlighted various cybersecurity developments from DEF CON and Black Hat, including the hacking of EvoVac robots and the development of a laser microphone for keystroke surveillance.Lastly, Syncro launched an AI-powered smart ticket management solution for managed services providers and IT operations to enhance efficiency and ticket resolution. SAS Alerts integrated Microsoft Defender for Endpoint into its security platform for MSPs, offering centralized monitoring of Microsoft 365 applications and Endpoint security. These developments reflect a trend towards leveraging AI in ticket resolution and enhancing cybersecurity measures in the tech industry. Four things to know today00:00 Google Scales Back AI Overviews Amid User Complaints as MIT Releases Comprehensive AI Risk Tool04:10 CISA Analyzes Supreme Court Ruling Impact as FCC Unveils $200M Cybersecurity Program for Schools06:50 SOCRadar Responds to Scraping Allegations, Confirms No Breach of Internal Systems08:53 Syncro Launches AI-Driven Smart Ticket Management to Streamline MSP Operations  Supported by:  https://getthread.com/https://www.coreview.com/msp/    All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

A study from Washington State University reveals that using AI terminology in product descriptions can decrease consumer trust, particularly for high-risk products like electronics and medical devices. Marketers are advised to focus on highlighting product features and benefits instead of emphasizing AI technology to enhance sales.The episode also highlights the positive impact of generative AI on businesses, with 74% of companies reporting a return on investment within a year and 86% experiencing revenue increases. However, there is a disconnect between executives and employees regarding productivity gains from AI, indicating the need for better employee involvement in AI strategy and training to bridge the gap.CrowdStrike's recent security breach and subsequent remediation efforts are discussed, along with Microsoft's response to Delta Airlines' IT outage claims. Microsoft has mandated a security-first mindset for all employees to enhance customer protection against cyber threats. The episode also covers Zoom's entry into the productivity arena with the launch of Zoom Docs, an AI-powered document creation tool integrated into its Workplace app.The podcast delves into the evolving landscape of AI security, with researchers exploring new methods for reporting flaws in AI models at the DEF CON conference. OpenAI's leadership changes and commitment to AI safety are highlighted, along with the growing support for AI regulation among tech workers. The episode concludes by emphasizing the importance of staying informed and prepared in the rapidly changing tech industry. Four things to know today00:00 Study Shows AI Terminology Hurts Consumer Trust as Marketers Shift Focus to Product Benefits03:46 Security at the Forefront: CrowdStrike’s "Epic Fail" Acknowledgment and Microsoft’s New Core Mandate06:47 Zoom Enters Productivity Arena with AI-Powered Docs Tool as Microsoft Retires Action Pack09:01 AI Security Takes Center Stage at DEF CON Amid OpenAI’s Regulatory Moves and Leadership Exodus   Supported by:  https://huntress.com/mspradio/    All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Despite concerns of a potential recession, economic indicators suggest continued growth, with the National Bureau of Economic Research indicating positive job growth and stable personal income.  This despite Wall Street's reaction to weak job data.Dave Sobel delves into the IT sector, citing the 2024 Information Week US IT Salary Report, which reveals job stress and layoffs among IT professionals. Tech employment in the U.S. saw a decline in July 2024, with losses in certain sectors offsetting gains in others. The Managed Service Provider (MSP) market experienced a slowdown in revenue growth, but profitability remained strong, particularly for private equity-backed MSPs.The episode also covers earnings calls from major tech companies like Microsoft, Amazon, and Apple. Microsoft's cloud growth slowed, while Amazon Web Services reported a significant revenue increase. Apple's Q3 earnings exceeded expectations, with strong revenue growth in the iPhone and iPad divisions. The cloud infrastructure market saw substantial growth driven by AI interest, with Microsoft, Amazon, and Google Cloud leading the market share.Intel's leadership crisis and restructuring efforts take center stage as Sobel discusses the company's significant earnings miss and workforce reduction plans. Intel's struggles in the AI sector and product quality issues have led to a decline in value and market competitiveness. The episode also touches on private equity moves, including EQT's acquisition of Acronis and Trend Micro's exploration of a sale, highlighting the evolving landscape of cybersecurity and managed services providers. Four things to know today00:00 Wall Street Jitters Amid Weak Job Data; Tech Employment Faces Decline but Remains Resilient05:26 Tech Giants' Earnings Underscore Cloud Power Play, But MSPs and Smaller Players Stay the Course09:37 Intel’s Leadership Crisis Deepens with Earnings Miss, AI Setbacks, and Major Cost-Cutting12:14 Private Equity Moves: EQT Targets Acronis Growth, Trend Micro Eyes Potential Buyout  Supported by:  https://trinitycyber.com/msp4/   All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Dave interviews Cody Schneider, the CEO of Draft Horse AI and Swell AI, who shares insights on automating workflows using artificial intelligence (AI). Cody emphasizes the importance of AI in structuring unstructured data to streamline processes within organizations. By implementing AI tools to automate tasks like paperwork in real estate and sales, companies can enhance efficiency and allow employees to focus on high-touch human aspects of their work.Cody discusses the significance of data management in successful AI implementation, highlighting the need for access controls and providing context to AI algorithms. He explains how AI can be leveraged to transform content by extracting knowledge from source material and generating custom reports or outputs. By utilizing AI to work off proprietary data sets and libraries, organizations can create more valuable and tailored solutions, emphasizing the importance of expert knowledge over general AI outputs.The conversation shifts to the concept of minimum iteration in product development, where Cody advocates for getting products into the hands of users quickly to gather feedback and iterate rapidly. He stresses the value of speed in action as a key metric for client satisfaction and retention. By framing AI tools as aids to enhance human potential and augment workflows, Cody encourages founders to empower their teams to perform at superhuman levels by leveraging AI capabilities effectively.Cody concludes by emphasizing the role of AI in augmenting human expertise and boosting productivity within organizations. By positioning AI as a tool to handle repetitive tasks efficiently, Cody suggests that organizations can empower their teams to focus on more strategic and creative aspects of their work. The episode provides valuable insights into the practical applications of AI in enhancing workflows and driving business growth through efficient automation and human-AI collaboration. Supported by:  https://www.huntress.com/mspradio/https://www.coreview.com/msp  All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

This bonus episode dives into the technology positions outlined in the Republican and Democratic Party platforms. The focus is on policy, not personality, with no ads, sponsors, or personal opinions included. The episode aims to inform listeners about the party platforms without pushing any specific political agenda.  All our Sponsors:   https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech