Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy

AI is no longer a distant concept; it’s here, reshaping the way we live and work. From coding and customer service to creative content, AI is already taking on tasks once thought to be uniquely human. But what does that mean for the future of work, and more importantly, for the role of leaders? In this solo episode of Hub & Spoken, Jason Foster, CEO and Founder of Cynozure, explores the real implications of AI on jobs, leadership, and human value. Drawing lessons from history, automation, shipping containers, even the rise of personal computing, Jason argues that every wave of technology has shifted humans “up a level of abstraction,” moving us from doing to designing, to directing and innovating. He sets out four essential human traits to thrive in the age of AI: Think bigger – focus on outcomes, strategy, and imagination Lead differently – provide clarity, orchestrate teams, and build culture Connect deeper – lean into empathy, context, and trust Grow and adapt – stay curious, resilient, and open to change 🎧 Tune in to hear Jason’s take on how we can design the future we want to be part of. ----------- Cynozure is a leading data, analytics and AI company that helps organisations to reach their data potential. It works with clients on data and AI strategy, data management, data architecture and engineering, analytics and AI, data culture and literacy, and data leadership. The company was named one of The Sunday Times' fastest-growing private companies in both 2022 and 2023 and recognised as The Best Place to Work in Data by DataIQ in 2023 and 2024. Cynozure is a certified B Corporation.   

What if the future of leadership wasn't explained by another CEO, but by an AI? In this special episode of Hub & Spoken, hosted by Jason Foster, CEO & Founder of Cynozure, the guest isn't a data or business leader. It's ChatGPT. Together, they explore one of the most pressing questions for organisations today: What does leadership mean in the age of artificial intelligence?  The discussion contrasts the logical view of leadership, vision, decision-making and orchestration, with the uniquely human qualities that machines can't replicate: courage under pressure, conviction, vulnerability, and trust.  The result is a fascinating tension. AI can support with logic, speed, and analysis. But leadership is still defined by what makes us human. 🎧 Tune in for this experiment in leadership dialogue. **********    Cynozure is a leading data, analytics and AI company that helps organisations to reach their data potential. It works with clients on data and AI strategy, data management, data architecture and engineering, analytics and AI, data culture and literacy, and data leadership. The company was named one of The Sunday Times' fastest-growing private companies in both 2022 and 2023 and recognised as The Best Place to Work in Data by DataIQ in 2023 and 2024. Cynozure is a certified B Corporation. 

James Lupton, the Chief Technology Officer at Cynozure, sheds light on the challenges organizations face in maximizing data and AI, particularly in the insurance sector. He critiques the hold that outdated legacy systems have on innovation and emphasizes the necessity of genuine leadership backing. Lupton discusses the role of user engagement in data initiatives and the importance of aligning technology with business goals. As firms explore AI solutions, he stresses that true readiness involves both cultural and technological overhauls, not just tech deployment.

In this engaging discussion, David Germain, a seasoned technology and transformation leader, shares insights from his 30-year career in banking and finance. He emphasizes that sustainable business growth hinges on inclusive leadership and a strong organizational culture. David highlights the importance of diverse leadership teams reflecting their customers. Trust, psychological safety, and 'constructive disruption' are essential for fostering innovation. The role of AI as both an enabler and disruptor is also explored, urging leaders to prepare their teams for upcoming challenges.

Why is meaningful innovation so hard in insurance, and what can be done about it? In this episode of Hub & Spoken, host Jason Foster is joined by John Turner, a global underwriting leader and expert in life and health insurance, to explore the innovation imperative in one of the world's most traditional (and risk-averse) industries. They unpack the complex cultural, structural, and regulatory challenges that make change difficult in insurance, from siloed teams and outdated processes to over-engineered tech solutions that miss the mark. But they also spotlight the opportunities: from automation that enhances the customer journey to cross-functional collaboration that drives real transformation. 💡 Key talking points include: Why conservative cultures make innovation harder — but not impossible The hidden flaws in traditional underwriting and risk selection How data, automation and behaviour change can unlock new growth The clash between insurers and insurtechs — and how to bridge it What truly customer-led innovation looks like Whether you're in insurance, financial services, or just trying to drive change in a legacy-heavy environment, this episode is packed with ideas, reflections, and real-world experience you can learn from. **********    Cynozure is a leading data, analytics and AI company that helps organisations to reach their data potential. It works with clients on data and AI strategy, data management, data architecture and engineering, analytics and AI, data culture and literacy, and data leadership. The company was named one of The Sunday Times' fastest-growing private companies in both 2022 and 2023 and recognised as The Best Place to Work in Data by DataIQ in 2023 and 2024. Cynozure is a certified B Corporation. 

In this episode, we look at the real story behind transformation in data and AI, and why the classic big bang approach often fails to deliver lasting impact. Jason explores when large-scale transformation programmes do make sense, like when you're starting from a fundamentally broken place, or when disruption is the goal. But he also digs into the messy reality of what usually happens: slow delivery, rigid plans, lost trust, and a disconnect between activity and real outcomes. He then makes the case for iterative change. A more human, responsive, and sustainable way to build meaningful transformation over time. With real-world examples and sharp reflections, Jason shares how small, focused steps can create big shifts, and how to blend bold vision with practical delivery. This episode is full of insight for business and data leaders navigating change, delivering transformation, or just trying to make something actually stick. **********    Cynozure is a leading data, analytics and AI company that helps organisations to reach their data potential. It works with clients on data and AI strategy, data management, data architecture and engineering, analytics and AI, data culture and literacy, and data leadership. The company was named one of The Sunday Times' fastest-growing private companies in both 2022 and 2023 and recognised as The Best Place to Work in Data by DataIQ in 2023 and 2024. Cynozure is a certified B Corporation. 

Cali Wood, the Head of Data and AI Strategy & Culture at AXA UK and Ireland, leads a transformative journey at AXA, focusing on embedding AI and data-driven culture throughout the organization. She discusses how a customer-first approach reshapes decision-making and emphasizes collaboration across business units. Cali highlights the launch of their Data and AI Academy, fostering data literacy among over half the workforce. The conversation delves into responsible AI practices, leadership's role in driving cultural change, and the evolution towards a more innovative insurance landscape.

The discussion dives into the critical importance of embedding real value in data and AI initiatives right from the start. It emphasizes the shift from vague aspirations to concrete outcomes that truly impact stakeholders. The host shares a practical approach focused on collaboration, clear intent, and continuous evaluation to drive meaningful results. Real-world examples illustrate how organizations can move from theoretical concepts to actionable strategies, ensuring their data efforts genuinely make a difference.

Join Lisa Allen, Director of Data at The Pensions Regulator, as she unveils the innovative data strategy transforming the pensions sector. With experience from the Ordnance Survey and Open Data Institute, she discusses building a robust data marketplace that enhances transparency and collaboration. Lisa emphasizes the role of AI in streamlining risk-based regulation while fostering effective partnerships among stakeholders. Discover how a solid data foundation and adaptable thinking can secure the future of pensions for millions.

Behavioural data is fast becoming a cornerstone of modern business strategy. Not just for media measurement or advertising optimisation, but across product, pricing, logistics, and platform development. It tells us what people actually do, not just what they say they do. As traditional market research struggles with low engagement and recall bias, brands are turning to digital behavioural data to make sharper, faster decisions. Whether it's tracking consumer journeys in the app economy or identifying early adoption trends (like the impact of AI tools on category disruption), the value lies in real, observable behaviour at scale. But, that shift raises new questions around data ownership, consent, and fairness. And, the rise of AI is only accelerating both the opportunity and the complexity. In the latest episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks to Chris Havemann, CEO of RealityMine, and discusses everything from: The transition from survey-based research to behavioural data analysis The impact of AI on interpreting digital interactions Ethical considerations surrounding data consent and transparency Building trust through clear data collection and usage practices Learn from Chris's 25+ years in data and insight, and explore how behavioural signals are reshaping everything from media to market intelligence. **********    Cynozure is a leading data, analytics and AI company that helps organisations to reach their data potential. It works with clients on data and AI strategy, data management, data architecture and engineering, analytics and AI, data culture and literacy, and data leadership. The company was named one of The Sunday Times' fastest-growing private companies in both 2022 and 2023 and recognised as The Best Place to Work in Data by DataIQ in 2023 and 2024. Cynozure is a certified B Corporation.