Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy How great leadership teams create sustainable business growth
Aug 21, 2025
In this engaging discussion, David Germain, a seasoned technology and transformation leader, shares insights from his 30-year career in banking and finance. He emphasizes that sustainable business growth hinges on inclusive leadership and a strong organizational culture. David highlights the importance of diverse leadership teams reflecting their customers. Trust, psychological safety, and 'constructive disruption' are essential for fostering innovation. The role of AI as both an enabler and disruptor is also explored, urging leaders to prepare their teams for upcoming challenges.
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Customer-Driven Leadership Diversity
- Sustainable growth starts with a customer base that represents many walks of life.
- Leadership teams mirroring customer diversity produce better products, services and resilience.
Audit Your Leadership Against Future Ambition
- Assess whether your existing leadership can deliver the organisation's five-year ambition.
- Develop, replace, or supplement leaders if they won't get you to the target outcome.
Curiosity As A Performance Multiplier
- Curiosity among leaders uncovers hidden problems and drives continuous improvement.
- Curious teams iterate on products, processes and efficiency, improving the core balance sheet over time.
